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Band 3 Health Care Support Worker
Sheffield Health Partnership University NHS Foundation Trust View all jobs
Posted 13 hour(s) ago
Reference: 2380365
Job summary
Are you a caring individual with experience of working with mental illness within a recovery framework?
We currently have a vacancy for a Band 3 Healthcare Assistant to work as part of the team at Beech Step-Down, based at the Lightwood site.
Our values are at the heart of everything we do and are incorporated within our vision statement, promoting your ongoing recovery whilst you transition back into the community.
Beech is a 10-bedded mixed gender environment which supports individuals who have experienced a mental health crisis that has resulted in a hospital admission, however, are well enough to be discharged from hospital but due to their social circumstances do not have a suitable discharge destination.
We offer a 24-hour service and expect a high degree of flexibility within our staff team, with shifts covering mornings (Early Shift 07:00 - 15:00), afternoons (Late Shift - 13:30 - 22:00) and Night shifts (21:30 - 08:00).
We are a small team and expect a high level of ingenuity within our Healthcare Assistants in supporting service users within a homely setting, as well as working well as part of the team. We are activity-focussed so to prevent boredom and develop the skills of those under our care.
It is also expected for the staff team to be supporting our service users by identifying their needs and risks in a collaborative manner so to support them in a safe and supportive manner.
Main duties of the job
Beech is a 10-bedded mixed gender environment which supports individuals who have experienced a mental health crisis that has resulted in a hospital admission, however, are well enough to be discharged from hospital but due to their social circumstances do not have a suitable discharge destination.
Sheffield Health Partnership University NHS Foundation Trust is currently unable to provide sponsorship for this role. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however our policy requires you to have at least 12 months on your visa at commencement of your employment for training and operational reasons. This means that you need at least 15 months right to work in the UK at the point of application to enable employment checks to be undertaken.
In order for your application to progress, where applicable you are required to supply your share code.
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
457-26-8118200-A
Job locations
Woodland View
1 Lightwood Lane, Norton
Sheffield
S8 8BG
United Kingdom
Job description
Job responsibilities
Detailed job description and main responsibilities
1.Key responsibilities
Build and maintain safe and effective therapeutic relationships
Support people to identify their own hopes and goals to improve their quality of life
Support individuals to contribute to collaborative care/support/recovery plans
Communicate effectively with a wide range of people using a range of preferred methods
Contribute to monitoring, observing and engaging with individuals, communicating outcomes and conclusions with the rest of the team
Gain an understanding of a persons experiences in relation to their mental health.
Understand a persons coping strategies and strengths and support people to use these at times of distress or difficulty
Contribute to reflective practice and encourage compassion and understanding
Be able to recognise increasing risk and alert significant others and the team to respond as needed
Undertake a range of practical tasks and duties in support of the Team and individual needs.
Follow principles of diffusion and de-escalation for those experiencing distress.
To feel confident to be able to report untoward incidents and areas of concern as soon as they arise
To document any relevant information in an electronic record following relevant policy and legislation
Contribute to individual reviews and team meetings
Aspire to instil hope and optimism
2.Duties
Each individual has different needs however the list below outlines just some of the practical duties that the post holder will undertake, support and enable people to/with:
Identify/contribute to their own goals to improve their quality of life
Contribute to their own care/support/recovery plans
Support individuals to express their needs and wishes
Promote their personal hygiene and physical health.
Actively engage in health promotion
Engage in meaningful and enjoyable activity
To support individuals with external activities/appointments under indirect supervision
May have responsibility for patient monies/valuables which need to be handled within SHSC local guidelines
To structure time positively
Initiate, maintain and strengthen familial and social relationships
increase self confidence
embrace new opportunities
3.Trainingand Supervision
Undertake mandatory and appropriate training relevant to your role for example:
General Health and Safety
Basic/advanced Life Support
RESPECT Training
Identify own training and developmental needs
Identify areas of training need that are relevant to the team
Assist in the delivery of training in areas of personal experience and interest
Participate in annual performance development reviews
Participate in regular individual and group supervision
Use supervision to understand, reflect, inform and improve your work practice
Participate in the development of the service
4.Personal responsibilities
Ensure that people are treated with dignity and respect
Promote anti-discriminatory activities
Work flexibly to meet service needs
as delegated by the nurse in charge
Support people to contribute to their own clinical notes
Maintain records to a high standard and record activity data in a timely manner
6.Professional responsibilities
Maintain confidentiality of all personal information and data in line with organisational policy and the GPDR 2018
Be familiar and work in line with local and national policy and procedures.
Raise concern in regard to disciplinary or performance issues to the management team using policies and procedures such as safeguarding and whistle blowing.
Service Specific Information
- This Health Care Support Worker role will be based at Beech Step-Down. You can find more detailed information about our services atwww.shsc.nhs.uk/services
`
Job description review
This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post. The job description will be reviewed regularly in the light of changing service requirements, and any such changes will be discussed with the post holder.
The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.
Job description
Job responsibilities
Detailed job description and main responsibilities
1.Key responsibilities
Build and maintain safe and effective therapeutic relationships
Support people to identify their own hopes and goals to improve their quality of life
Support individuals to contribute to collaborative care/support/recovery plans
Communicate effectively with a wide range of people using a range of preferred methods
Contribute to monitoring, observing and engaging with individuals, communicating outcomes and conclusions with the rest of the team
Gain an understanding of a persons experiences in relation to their mental health.
Understand a persons coping strategies and strengths and support people to use these at times of distress or difficulty
Contribute to reflective practice and encourage compassion and understanding
Be able to recognise increasing risk and alert significant others and the team to respond as needed
Undertake a range of practical tasks and duties in support of the Team and individual needs.
Follow principles of diffusion and de-escalation for those experiencing distress.
To feel confident to be able to report untoward incidents and areas of concern as soon as they arise
To document any relevant information in an electronic record following relevant policy and legislation
Contribute to individual reviews and team meetings
Aspire to instil hope and optimism
2.Duties
Each individual has different needs however the list below outlines just some of the practical duties that the post holder will undertake, support and enable people to/with:
Identify/contribute to their own goals to improve their quality of life
Contribute to their own care/support/recovery plans
Support individuals to express their needs and wishes
Promote their personal hygiene and physical health.
Actively engage in health promotion
Engage in meaningful and enjoyable activity
To support individuals with external activities/appointments under indirect supervision
May have responsibility for patient monies/valuables which need to be handled within SHSC local guidelines
To structure time positively
Initiate, maintain and strengthen familial and social relationships
increase self confidence
embrace new opportunities
3.Trainingand Supervision
Undertake mandatory and appropriate training relevant to your role for example:
General Health and Safety
Basic/advanced Life Support
RESPECT Training
Identify own training and developmental needs
Identify areas of training need that are relevant to the team
Assist in the delivery of training in areas of personal experience and interest
Participate in annual performance development reviews
Participate in regular individual and group supervision
Use supervision to understand, reflect, inform and improve your work practice
Participate in the development of the service
4.Personal responsibilities
Ensure that people are treated with dignity and respect
Promote anti-discriminatory activities
Work flexibly to meet service needs
as delegated by the nurse in charge
Support people to contribute to their own clinical notes
Maintain records to a high standard and record activity data in a timely manner
6.Professional responsibilities
Maintain confidentiality of all personal information and data in line with organisational policy and the GPDR 2018
Be familiar and work in line with local and national policy and procedures.
Raise concern in regard to disciplinary or performance issues to the management team using policies and procedures such as safeguarding and whistle blowing.
Service Specific Information
- This Health Care Support Worker role will be based at Beech Step-Down. You can find more detailed information about our services atwww.shsc.nhs.uk/services
`
Job description review
This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post. The job description will be reviewed regularly in the light of changing service requirements, and any such changes will be discussed with the post holder.
The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.
Person Specification
Qualifications & Training
Essential
- Maths and English GCSE or equivalent (e.g. functional skills; ENIC) Please note an ENIC must be provided if qualifications were not gained in the UK
- Cavendish Care Certificate or vocational qualification in health and social care (e.g. level 2/3 diploma) Please note we only accept care certificates with both the knowledge & performance (practical) elements
- Willingness to attend training and development opportunities
Experience
Essential
- 2 Years experience working as a HCA or experience of caring for someone with enduring mental health issues
- Experience of working with people who have complex & enduring mental health issues
- Experience of managing discussion groups with patients, co-ordination of activities and social inclusion/escorts
Desirable
- A basic awareness and understanding of psychosocial interventions, Mindfulness & approaches anxiety management
Skills & Knowledge
Essential
- The ability to build and sustain therapeutic relationships with patients at a level appropriate to their needs.
- To have the ability to organise, facilitate and develop patients skills in group settings
- The ability to produce a good standard of written work & have basic keyboard skills
- Effective communication and listening skills
- Demonstrate a good understanding of Person- Centred Approaches and Values
- Understand impact of stigma and discrimination & have a non-judgemental attitude
Desirable
- To recognize and report changes in individuals mental health state
- An understanding of trauma informed care & and practical knowledge of recovery
Other
Essential
- To be able to conduct themselves with integrity
- Flexible and adaptable to changing needs with the ability to work shift patterns flexibly over a 24hr period
- A genuine passion and interest in working with people with complex mental health problems
Desirable
- Willingness to share own skills & knowledge
Person Specification
Qualifications & Training
Essential
- Maths and English GCSE or equivalent (e.g. functional skills; ENIC) Please note an ENIC must be provided if qualifications were not gained in the UK
- Cavendish Care Certificate or vocational qualification in health and social care (e.g. level 2/3 diploma) Please note we only accept care certificates with both the knowledge & performance (practical) elements
- Willingness to attend training and development opportunities
Experience
Essential
- 2 Years experience working as a HCA or experience of caring for someone with enduring mental health issues
- Experience of working with people who have complex & enduring mental health issues
- Experience of managing discussion groups with patients, co-ordination of activities and social inclusion/escorts
Desirable
- A basic awareness and understanding of psychosocial interventions, Mindfulness & approaches anxiety management
Skills & Knowledge
Essential
- The ability to build and sustain therapeutic relationships with patients at a level appropriate to their needs.
- To have the ability to organise, facilitate and develop patients skills in group settings
- The ability to produce a good standard of written work & have basic keyboard skills
- Effective communication and listening skills
- Demonstrate a good understanding of Person- Centred Approaches and Values
- Understand impact of stigma and discrimination & have a non-judgemental attitude
Desirable
- To recognize and report changes in individuals mental health state
- An understanding of trauma informed care & and practical knowledge of recovery
Other
Essential
- To be able to conduct themselves with integrity
- Flexible and adaptable to changing needs with the ability to work shift patterns flexibly over a 24hr period
- A genuine passion and interest in working with people with complex mental health problems
Desirable
- Willingness to share own skills & knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sheffield Health Partnership University NHS Foundation Trust
Address
Woodland View
1 Lightwood Lane, Norton
Sheffield
S8 8BG
United Kingdom
Employer's website
https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Sheffield Health Partnership University NHS Foundation Trust
Address
Woodland View
1 Lightwood Lane, Norton
Sheffield
S8 8BG
United Kingdom
Employer's website
https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)