Refine your search
Primary Care Contract Administrator - Band 4
NHS Essex Integrated Care Board View all jobs
Posted 12 hour(s) ago
Reference: 2380595
Job summary
We are pleased to offer an exciting opportunity for an administrator to join our Primary Medical Contracts team.
The Primary Care Contract administrator will undertake key functions within team and is fundamental to the smooth running of the contracts function. This role will ensure completion of defined contract process, management of contracts inboxes, good record keeping, the issuing of contract variations.
The successful candidate will often act as a point of contact for the team ensuring that issues are resolved or directed to the relevant team member or wider ICB team. The post holder will be responsible for preparing, formatting and maintaining documents, spreadsheets and reports.
The postholder will play an active role in improving contractual processes and supporting the teams objectives. They will demonstrate flexibility, initiative, and a commitment to delivering high-quality support that enables the team to focus on service delivery and patient care.
The candidate will need strong organisational skills and the ability to prioritise the demands of a busy team. We are looking for an administrator with excellent written and verbal communication skills.
Experience of working within the NHS, local government or another public sector organisation would be advantageous but is not essential.
Main duties of the job
As administrator, you will be expected to work independently, showing initiative and a willingness to support colleagues.
As part of this role, you will be required to:
- Prioritise tasks and meet deadlines to fulfil the requirements of the role, working with others to deliver a high-quality and seamless service.
- Have strong interpersonal and communication skills are essential, along with the ability to manage sensitive and challenging situations.
- Be confident and knowledgeable in the use of computers, Microsoft office and IT systems.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time
Reference number
D9708-MSE572
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation..
The postholder will support with the undertaking of key functions within the Primary Medical Contracts Team. This role is fundamental to the smooth running of the contracts function and will work supportively across a variety of areas. These roles will ensure completion of defined contract process, management of contracts inboxes, good record keeping, the issuing of contract variations. The post holder will often act as a point of contact for the function ensuring that issues are resolved or directed to the relevant team member or wider ICB team. The post holder will be responsible for preparing, formatting and maintaining documents, spreadsheets and reports.
The postholder will play an active role in improving contractual processes and supporting the teams objectives. They will demonstrate flexibility, initiative, and a commitment to delivering high-quality support that enables the team to focus on service delivery and patient care.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
Policy and service development
- Support implementation of policy and / or service developments related to commissioning and contracting of dental services
- Support team to ensure compliance with relevant ICB policies
- Completes surveys or evaluations to support policy implementation
Strategy and analysis
- Helps present insights and prepare contracting schedules, drawing on complex data, that can be used to inform decision making and delivery
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
Planning and organisation
- Support effective contract governance arrangements. Organisation of the contracts database and regular review of the procurement pipeline and waivers records.
- Support coordination of meetings and events to support delivery of contract conversations.
- Manage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projects
- Ensure accurate reporting and records management
Communications and Partnerships
- Work collaboratively, modelling inclusive, respectful and compassionate behaviours
- Supports development of high quality written and verbal briefings
- Build strong, trust-based relationships across the ICB as needed
- Supports effective engagement with patients and the public as required
- Work effectively in multi-disciplinary teams to help deliver agreed projects / manage directorate
- Effective management of complex, sensitive and challenging information
Financial and resource management
- Supports procurement of relevant services
Team management and capability building
- Work as an effective team member, undertaking training as requiredSupport the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
Internal:
- Director of Primary Care and Neighbourhood Commissioning
- Executive Director of Neighbourhood Health
- Primary Care Teams
- Neighbourhood Teams
- Finance Team
- Quality Team
- Corporate Team
- Population Health, Digital and Strategy teams
- Communications and Engagement teams
External:
- Primary Medical Care providers
- Local Medical Committee (LMC),
- NHS England
- Local Authority
- Community and acute providers
- Voluntary, Community and Social Enterprise (VCSE) partners
- Healthwatch and patient participation groups
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation..
The postholder will support with the undertaking of key functions within the Primary Medical Contracts Team. This role is fundamental to the smooth running of the contracts function and will work supportively across a variety of areas. These roles will ensure completion of defined contract process, management of contracts inboxes, good record keeping, the issuing of contract variations. The post holder will often act as a point of contact for the function ensuring that issues are resolved or directed to the relevant team member or wider ICB team. The post holder will be responsible for preparing, formatting and maintaining documents, spreadsheets and reports.
The postholder will play an active role in improving contractual processes and supporting the teams objectives. They will demonstrate flexibility, initiative, and a commitment to delivering high-quality support that enables the team to focus on service delivery and patient care.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
Policy and service development
- Support implementation of policy and / or service developments related to commissioning and contracting of dental services
- Support team to ensure compliance with relevant ICB policies
- Completes surveys or evaluations to support policy implementation
Strategy and analysis
- Helps present insights and prepare contracting schedules, drawing on complex data, that can be used to inform decision making and delivery
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
Planning and organisation
- Support effective contract governance arrangements. Organisation of the contracts database and regular review of the procurement pipeline and waivers records.
- Support coordination of meetings and events to support delivery of contract conversations.
- Manage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projects
- Ensure accurate reporting and records management
Communications and Partnerships
- Work collaboratively, modelling inclusive, respectful and compassionate behaviours
- Supports development of high quality written and verbal briefings
- Build strong, trust-based relationships across the ICB as needed
- Supports effective engagement with patients and the public as required
- Work effectively in multi-disciplinary teams to help deliver agreed projects / manage directorate
- Effective management of complex, sensitive and challenging information
Financial and resource management
- Supports procurement of relevant services
Team management and capability building
- Work as an effective team member, undertaking training as requiredSupport the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
Internal:
- Director of Primary Care and Neighbourhood Commissioning
- Executive Director of Neighbourhood Health
- Primary Care Teams
- Neighbourhood Teams
- Finance Team
- Quality Team
- Corporate Team
- Population Health, Digital and Strategy teams
- Communications and Engagement teams
External:
- Primary Medical Care providers
- Local Medical Committee (LMC),
- NHS England
- Local Authority
- Community and acute providers
- Voluntary, Community and Social Enterprise (VCSE) partners
- Healthwatch and patient participation groups
Person Specification
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system
Strategy & Analysis
Essential
- Able to present information clearly to support decision making
- Understanding of the importance of evaluation and audits to support improvement
- Experience using proven project management tools
Governance & Assurance
Essential
- Experience supporting delivery of projects that require collective decision-making
- A good understanding effective corporate governance and the route for decision making within the ICB
Experience
Essential
- Experience working in an administration / secretarial role, including provision of administrative and project support and implementing administrative systems
- Experience managing complex and often confidential information
- Experience of supporting development and delivery of projects
People & Culture
Essential
- Acts as a positive, compassionate and inclusive team member, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise
Qualifications
Essential
- Diploma level qualification or equivalent level of experience in relevant role
Partnerships & Communities
Essential
- Experience working across teams and organisations in the development and delivery of projects
- Able to effective influence and challenge within areas of responsibility, escalating appropriately where necessary
Person Specification
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system
Strategy & Analysis
Essential
- Able to present information clearly to support decision making
- Understanding of the importance of evaluation and audits to support improvement
- Experience using proven project management tools
Governance & Assurance
Essential
- Experience supporting delivery of projects that require collective decision-making
- A good understanding effective corporate governance and the route for decision making within the ICB
Experience
Essential
- Experience working in an administration / secretarial role, including provision of administrative and project support and implementing administrative systems
- Experience managing complex and often confidential information
- Experience of supporting development and delivery of projects
People & Culture
Essential
- Acts as a positive, compassionate and inclusive team member, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise
Qualifications
Essential
- Diploma level qualification or equivalent level of experience in relevant role
Partnerships & Communities
Essential
- Experience working across teams and organisations in the development and delivery of projects
- Able to effective influence and challenge within areas of responsibility, escalating appropriately where necessary
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)