Job summary

The Service Manager is accountable for the operational delivery, performance and continuous improvement of designated services within the Division. The post holder will provide visible, proactive leadership to ensure delivery of national and local performance targets, high-quality patient care, effective workforce utilisation and financial control.

Working in partnership with clinical, nursing and corporate colleagues, the post holder will lead service improvement, manage operational risk and drive sustainable performance. The role requires autonomous decision-making, strong analytical capability and the ability to influence across professional boundaries to deliver high-quality, patient-centred services.

Main duties of the job

The post holder will be responsible for the operational delivery of designated services within the Division (General Surgery, Colorectal, Upper GI, Breast, Urology and Vascular at Frimley Park).

This includes:

• Direct line management of administrative and support staff and indirect leadership of a wider multidisciplinary team
• Responsibility for delivery of key access, activity and quality targets across the service
• Delegated budget responsibility, including pay and non-pay elements
• Oversight of service performance including waiting lists, patient pathways, clinic/theatre utilisation and patient flow
• Contribution to business planning, service development and financial recovery
• Participate in Divisional Manager of the day rotas to support site flow cross-site working as required.

About us

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Why Join Frimley Health NHS Foundation Trust?

At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.

As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.

We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.

Join UsWhether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.

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Details

Date posted

05 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,657 to £58,785 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

151-ZT115

Job locations

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ

United Kingdom

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description Job responsibilities For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

• oDegree level qualification or equivalent relevant experience
• oEvidence of continuing professional development
• oRecognised management qualification

Experience

Essential

• oOperational/service management experience
• oExperience of delivering against performance targets and managing service performance
• oExperience of budget management and financial monitoring

Desirable

• oNHS operational management experience within an acute setting.
• oExperience of waiting list management, capacity planning and access standards.

Skills and knowledge

Essential

• . oAnalytical and numeracy skills; ability to interpret performance and financial data and translate into actionable plans
• oAbility to manage competing priorities and deliver to deadlines.
• o Ability to negotiate and influence across professional groups.

Desirable

• oHigh-standard report writing and confident presentation to senior stakeholders
• oKnowledge of improvement methodologies

Person Specification Qualifications Essential oDegree level qualification or equivalent relevant experience oEvidence of continuing professional development oRecognised management qualification Experience Essential oOperational/service management experience oExperience of delivering against performance targets and managing service performance oExperience of budget management and financial monitoring Desirable oNHS operational management experience within an acute setting. oExperience of waiting list management, capacity planning and access standards. Skills and knowledge Essential . oAnalytical and numeracy skills; ability to interpret performance and financial data and translate into actionable plans oAbility to manage competing priorities and deliver to deadlines. o Ability to negotiate and influence across professional groups. Desirable oHigh-standard report writing and confident presentation to senior stakeholders oKnowledge of improvement methodologies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)