Job summary

Are you an enthusiastic team player looking for an exciting career that includes a great pension and annual leave package?

Then come and join our Isca Medical team and be a Care Navigator!

The role requires a self-motivated, disciplined individual to assist with the day to day smooth running of the practice. The post is 20 hours per week.

The chosen candidate must have excellent interpersonal skills, be a superb communicator both written and verbally and be flexible and adaptable in their approach to work within the team. They will have a real focus on service and quality with an eye for detail and accuracy.

The post is for one position, working 20 hours per week, on a shift pattern operating between 8:00 am and 6:30 pm.

Main duties of the job

The successful candidate will be working with the public face to face and over the telephone to provide a high level of care and customer service to patients by booking appointments, dealing with general enquiries and navigating to appropriate services. Candidates will also provide administrative support to clinical colleagues. The ability to speak Welsh would be advantageous but not essential. They will receive 30 days annual leave and additional bank holidays per annum and inclusion into the NHS Pension Scheme.

About us

Isca Medical Centre is a supportive, friendly practice who champions our staff. We are a well-established, progressive and friendly practice located in Caerleon with a branch surgery in Ponthir and has approximately 9600 patients.The main practice is situated within the beautiful Roman village of Caerleon with nearby access to the M4 and many local amenities. We are a modern, forward thinking Practice committed to the continued development of our staff.

Hours: 20 hours a week

Listed building with beautiful garden surroundings

Modern facilities

Attractive uniform