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Administration Receptionist
Northern Care Alliance NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2383533
Job summary
The Neurology Receptionist will be responsible for providing clinic administration and reception support to patients attending clinic; this will include receiving and greeting patients into clinic areas whilst recording the patient's attendance and clinical outcome on the Patient Administration System (PAS).
You will also be responsible for providing an appointment booking service to enable patients to book future appointments when leaving the department. This may also involve some telephone booking of appointments and the scheduling of forthcoming appointments, from other sources of patient enquires, whilst providing a confidential, efficient patient-friendly and out side agency contact service.
Main duties of the job
- You will be interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.
- You will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users.
- Integral to the role with be the maintaining of the clinic administration functions on PAS ensuring that they are 'cashed up' in a timely and accurate manner at the end of each clinic session. Scanning of patient records to the EPR system.
- Dealing and responding to telephone queries and messages.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
236-NMT-AC477-26-B
Job locations
Altrincham Health and Wellbeing Centre
33 Market Street
Altrincham
WA14 1PF
United Kingdom
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careerswebsite: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore sending interview questions, to candidates, in advance for this vacancy. If you are invited for interview you will receive your interview questions in advance of your interview date.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careerswebsite: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore sending interview questions, to candidates, in advance for this vacancy. If you are invited for interview you will receive your interview questions in advance of your interview date.
Person Specification
Experience
Essential
- Working within a confidential environment
Desirable
- Patient administration background
Qualifications
Essential
- RAS 2 clerical qualification or equivalent experience
Skills
Essential
- Prioritisation of tasks
- Communication skills
- Able to work in high pressure environment
- Reliable
Knowledge
Desirable
- Knowledge of PAS
- Medical terminology
Person Specification
Experience
Essential
- Working within a confidential environment
Desirable
- Patient administration background
Qualifications
Essential
- RAS 2 clerical qualification or equivalent experience
Skills
Essential
- Prioritisation of tasks
- Communication skills
- Able to work in high pressure environment
- Reliable
Knowledge
Desirable
- Knowledge of PAS
- Medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Altrincham Health and Wellbeing Centre
33 Market Street
Altrincham
WA14 1PF
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Altrincham Health and Wellbeing Centre
33 Market Street
Altrincham
WA14 1PF
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)