Job summary

We are currently looking for an administrator to join the Business Support Team at Hampshire and Isle of Wight Healthcare NHS Foundation Trust, primarily focusing on care for Looked After Children, Child Protection and children with Neuro Diverse conditions.

We are looking for a capable, helpful and enthusiastic key player to provide support to the medical staff within the team, as well as outside agencies. This will include handling calls, making appointments, and typing reports (AI reformatting and audio dictations). For this role, you will need to be a competent typist and computer user, with experience of working in a busy office. You will have a good working knowledge of the collation of data to evidence outcomes.

The successful candidate must have excellent time management skills and have a good knowledge and understanding of IT systems to enable you to work accurately to deadlines, sometimes under pressure, to use your own initiative, and be able to prioritize workloads.

The role will be for 22.5 hours per week, working 3 full days per week, to include a Friday. Hours will be 09:00 am to 17:00pm, It is essential to the service that a 17:00pm finish is required due to our core hours.

Main duties of the job

• Use & accurately populate the electronic record system (SystmOne) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy
• Follow agreed processes for dealing with emails on Outlook on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising
• Attend & participate in team/other meetings, ensuring any actions are completed by the required date
• Maintain current office policies & procedures, be actively involved in their development
• Ensure that waiting lists and spreadsheets are updated frequently to ensure good housekeeping

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence