Job summary

An exciting opportunity has arisen to undertake an apprenticeship within our Healthcare Records/Medical Secretaries team.

The successful candidate will be based within the one of the Medical Secretarial Team sub-specialities and will provide admin support duties .

The post will include typing of clinic notes and processing letters, scanning patient information into the EPR system, processing mail within the team daily, answering and dealing with queries via telephone and other administrative support as required. The nature of the typing is complex, sensitive and confidential.

We are looking for an individual with an interest in secretarial work who is able to work well as part of a team as well as the ability to work on own initiative. Good communication and interpersonal skills are important along with the ability to work accurately, paying attention to detail.

Protected time will be given to complete modules within the apprenticeship.

Apprenticeship wage £6.40 per hour After 12 months in post entitlement to the minimum wage is based on their age

• For those aged 21 & over the rate will be£11.44
• For those aged 18-20 the rate will be£8.60
• For those under 18 it will be £6.40 per hour

Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.

Main duties of the job

Typing of patient's clinic notes from Digital Transcribing System.

Scanning patient information into the Electronic Patient Record system accurately.

Opening and processing mail within the department daily.

Answering the telephone and dealing with queries under guidance with the Senior Medical Secretary.

About us

Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.

Details

Date posted

06 October 2026

Pay scheme

Other

Salary

£12,514 a year per annum pro rata

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

224-PA20261003924

Job locations

The Robert Jones and Agnes Hunt Orthopaedic NHS Foundation Trust

Oswestry

SY10 7AG

United Kingdom

Job description

Job responsibilities

Process incoming mail and distribute as necessary on a daily basis.

Scanning of patient information into the patients electronic record, eg, physio reports, scan results, blood results promptly and accurately.

To type clinical notes, pre op notes and ward notes accurately through audio transcription distributing as necessary to the relevant healthcare professions and patients. This work involves a significant use of the Trusts computer systems.

Maintaining the diagnostic waiting list to include printing off results and updating the diagnostic waiting list.

Up-dating patients details on the CareFlow system ensuring accuracy.

Checking patients appointments and waiting list entries on the CareFlow system

Answering incoming telephone calls as well as carrying out external telephone calls

The use of photocopy and fax machines

Job description Job responsibilities Process incoming mail and distribute as necessary on a daily basis. Scanning of patient information into the patients electronic record, eg, physio reports, scan results, blood results promptly and accurately. To type clinical notes, pre op notes and ward notes accurately through audio transcription distributing as necessary to the relevant healthcare professions and patients. This work involves a significant use of the Trusts computer systems. Maintaining the diagnostic waiting list to include printing off results and updating the diagnostic waiting list. Up-dating patients details on the CareFlow system ensuring accuracy. Checking patients appointments and waiting list entries on the CareFlow system Answering incoming telephone calls as well as carrying out external telephone calls The use of photocopy and fax machines

Person Specification

Experience

Desirable

• Work experience/part-time employment

Qualifications and Training

Essential

• GCSE pass English language GCSE pass Maths

Desirable

• All round good GSCE results

Skills and Competencies

Essential

• Good communication and interpersonal skills
• Good accuracy and detail of work produced.
• Good all round team player, willing to learn and an interest in secretarial work
• Flexible approach and ability to work on one's own initiative

Person Specification Experience Desirable Work experience/part-time employment Qualifications and Training Essential GCSE pass English language GCSE pass Maths Desirable All round good GSCE results Skills and Competencies Essential Good communication and interpersonal skills Good accuracy and detail of work produced. Good all round team player, willing to learn and an interest in secretarial work Flexible approach and ability to work on one's own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Address

The Robert Jones and Agnes Hunt Orthopaedic NHS Foundation Trust

Oswestry

SY10 7AG

United Kingdom

Employer's website

https://www.rjah.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Address

The Robert Jones and Agnes Hunt Orthopaedic NHS Foundation Trust

Oswestry

SY10 7AG

United Kingdom

Employer's website

https://www.rjah.nhs.uk/ (Opens in a new tab)