Job summary

The Support to Go Home Service is looking for a 'Reablement Support Worker' to join their team. This is an exciting opportunity for someone with previous experience of working in a health or social care environment or you are looking to make a change to your career pathway and would like to move to care and support patients in their own home in their safe recovery. As a reablement support worker you will be trained in a range of skills to deliver care and support in the community via the delivery of a personalised shared care and support plan. This will enable people to return home safely following a discharge from hospital without a delay, a timely return home after a visit to the emergency department or help to remain at home following a short illness with increased support. If you're passionate about providing person centred care and looking for a career in the NHS then this role is for you. We want to help develop your career by supporting you with the opportunity to progress once you have met set competencies and training requirements.

Main duties of the job

Within this exciting role you will have the opportunity to support patients to become more independent with daily living tasks following their discharge from hospital, this includes supporting with personal care, meals, and mobility. You will also have the opportunity of supporting and providing palliative care for patients that are at the end of their life. As this role is supporting patients in their homes, you will be required to travel across West Suffolk. As frequent travel is essential for this role, therefore you must hold a full UK current driving licence. You will be asked to show a copy of your original driving licence at interview. We can support full time and part time working, and as the service works over 7 days, we can offer flexibility with either early or late shifts between the hours of 7.30am - 10pm. You will be expected to be able to work one weekend in three. We want to support your career in the NHS and can support you with training opportunities via a development program that can see you progress to a Band 3 Senior Home Care Support Worker upon achieving competencies within your role. For further information please contact Louise Skinner, Responsive Practitioner on 01284 712934

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £27,476 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

179-8270374-I

Job locations

West Suffolk Hospital

Bury St. Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

Please see attached the full job description and person specification for further information on this job role.

Job description Job responsibilities Please see attached the full job description and person specification for further information on this job role.

Person Specification

Education & Qualifications

Essential

• Level 1 Qualification or equivalent in both Maths and English

Desirable

• Care Certificate
• Level II NVQ - Health related or commitment to achieve within first year.

Experience & Knowledge

Essential

• Experience of working in a customer/focused environment
• Experience of caring for others in a positive and respectful manner

Desirable

• Previous experience of NHS/Social Care/Voluntary organisation
• Understanding of Intermediate Care Services

Skills & Abilities

Essential

• Good verbal and written communication skills
• Good interpersonal skills
• Excellent organisation skills/time management
• Ability to work to clear protocols/guidelines within role boundaries
• Person centred practice

Desirable

• IT skills

Personal Qualities

Essential

• Commitment to delivering a consistent professional high standard
• Confidence to work and challenge within a multidisciplinary team
• Flexible approach to work, able to cover all shift patterns
• Ability to work on own initiative and as a team player
• Commitment to continued personal and professional development
• Represent and promote the service in a professional manner
• Ability to travel to community locations to carry out job role.

Desirable

• You will need to travel, so you must either hold a full, current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means.

Person Specification Education & Qualifications Essential Level 1 Qualification or equivalent in both Maths and English Desirable Care Certificate Level II NVQ - Health related or commitment to achieve within first year. Experience & Knowledge Essential Experience of working in a customer/focused environment Experience of caring for others in a positive and respectful manner Desirable Previous experience of NHS/Social Care/Voluntary organisation Understanding of Intermediate Care Services Skills & Abilities Essential Good verbal and written communication skills Good interpersonal skills Excellent organisation skills/time management Ability to work to clear protocols/guidelines within role boundaries Person centred practice Desirable IT skills Personal Qualities Essential Commitment to delivering a consistent professional high standard Confidence to work and challenge within a multidisciplinary team Flexible approach to work, able to cover all shift patterns Ability to work on own initiative and as a team player Commitment to continued personal and professional development Represent and promote the service in a professional manner Ability to travel to community locations to carry out job role. Desirable You will need to travel, so you must either hold a full, current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St. Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St. Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)