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Posted 4 day(s) ago
Reference: 2400239
Job summary
We require a Medical Receptionist for 19hrs to join our friendly reception team to ensure an effective and efficient reception service is provided to our patients and any other visitors to the practice.
The candidate would need to have a flexible attitude, a willingness to develop and be adaptable to change.
Main duties of the job
To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
To undertake a variety of administrative duties to assist in the smooth running of the practice.
About us
We are committed to providing high standard, quality health care. Our friendly practice team consists of experienced clinical and administrative staff, if you feel you can bring something to our dedicated team we would love to hear from you!
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A5517-26-0010
Job locations
Redcar Primary Care Hospital
West Dyke Road
Redcar
Cleveland
TS10 4NW
United Kingdom
Job description
Job responsibilities
Manage the various appointments, visits and care navigation in line with protocol.
Computer data entry, processing and recording information in accordance with practice procedures.
Deal with telephone and face to face enquiries from the general public.
Make and cancel appointments with all clinicians as required
File all correspondence as necessary
File prescriptions for collection
Open internal and external post
Scan documents and forward them to the relevant staff
Photocopying
Change name / address details
Make up patient records
Any other duties relevant to the grading of the post
Job description
Job responsibilities
Manage the various appointments, visits and care navigation in line with protocol.
Computer data entry, processing and recording information in accordance with practice procedures.
Deal with telephone and face to face enquiries from the general public.
Make and cancel appointments with all clinicians as required
File all correspondence as necessary
File prescriptions for collection
Open internal and external post
Scan documents and forward them to the relevant staff
Photocopying
Change name / address details
Make up patient records
Any other duties relevant to the grading of the post
Person Specification
Experience
Essential
- Experience of working with the General Public
- Customer service skills
Desirable
- Experience of working within primary care desirable but not essential. Training will be given
Person Specification
Experience
Essential
- Experience of working with the General Public
- Customer service skills
Desirable
- Experience of working within primary care desirable but not essential. Training will be given
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bentley Medical Practice
Address
Redcar Primary Care Hospital
West Dyke Road
Redcar
Cleveland
TS10 4NW
United Kingdom
Employer's website
https://www.bentleymedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Bentley Medical Practice
Address
Redcar Primary Care Hospital
West Dyke Road
Redcar
Cleveland
TS10 4NW
United Kingdom
Employer's website
https://www.bentleymedicalpractice.co.uk/ (Opens in a new tab)