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Urology Support Worker/Pathway Navigator - Peterborough
North West Anglia NHS Foundation Trust View all jobs
Posted 3 day(s) ago
Reference: 2402174
Job summary
The post holder will support the delivery of the Prostate Cancer Supported Self-Management pathway, working closely with the Prostate Clinical Nurse Specialist (CNS) team to ensure the provision of safe, effective, and patient-centred care.
They will act as a key point of contact for patients on remote monitoring and active surveillance pathways, coordinating PSA tracking, MRI surveillance, routine follow-up investigations, and safety-netting processes in line with agreed treatment protocols.
Working autonomously within agreed professional and organisational guidelines, the post holder will support patients with self-management and ongoing follow-up care, referring to the Clinical Nurse Specialist team when additional clinical input is required. They will coordinate care by undertaking delegated clinical and administrative tasks, contributing to improved patient experience, pathway efficiency, and continuity of care.
The post holder will work collaboratively with the wider multidisciplinary team to ensure patients receive timely access to appropriate services and support throughout their cancer journey.
By providing proactive monitoring, coordination, and patient support, the post holder will play a vital role in enhancing patient outcomes, promoting wellbeing, and supporting the efficiency and effectiveness of the Prostate Cancer Service.
Main duties of the job
The post holder will be an integral member of the Urology Team, providing support to the Clinical Nurse Specialists (CNSs) in delivering high-quality, patient-centred care. The primary purpose of the role is to assist patients in navigating the complexities of the health and social care system during and following cancer treatment.
Working autonomously within established professional and organisational guidelines, the post holder will support patients with self-management and ongoing follow-up care, seeking guidance from the Clinical Nurse Specialist team when appropriate. They will play a key role in coordinating care, providing both emotional and practical support to individuals living with and beyond a cancer diagnosis.
The role will involve monitoring patients on active surveillance pathways, ensuring timely completion of routine blood tests, MRI scans, and other investigations in accordance with agreed treatment protocols. Reviewing patients within a set criteria and escalating when required.
Through effective communication and coordination, the post holder will contribute to improving the patient experience, promoting wellbeing, and ensuring that patients receive appropriate support throughout their cancer journey.
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Details
Date posted
08 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
176-S-8206811
Job locations
Peterborough
Peterborough
PE3 9GZ
United Kingdom
Job description
Job responsibilities
**For full duties and responsibilities of the role, please refer to the job description and person specification**
Job description
Job responsibilities
**For full duties and responsibilities of the role, please refer to the job description and person specification**
Person Specification
Values and Behaviours
Essential
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
- Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
- Value diversity and difference, operates with integrity and openness
- Treating others with compassion, empathy and respect
Qualifications
Essential
- GCSE English Language and Mathematics (Grades A C) or equivalent
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
- Evidence of continued role development
Desirable
- Coaching or teaching qualification
Knowledge and experience
Essential
- Relevant health or social care experience or equivalent
- Experience of multi-professional working
- Experience in the use of data management
- Evidence of good communications skills
- Experience in coordinating a patient workload
Desirable
- Knowledge of relevant cancer treatments, interventions and terminology
- Knowledge of national cancer plan for England
Skills and capabilities
Essential
- Ability to deal with complex and difficult emotional situations
- IT Skills, Working knowledge of Microsoft Office with intermediate keyboard skills
- Ability to prioritise own workload
- Accurate written communication of information
- Ability to show empathy and understand the difficulties faced by people affected by cancer
- Ability to retrieve information from a wide range of sources and indifferent formats.
- Able to use own initiative
- Ability to work within a team
Personal attributes
Essential
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organizer/prioritisation skills
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
Person Specification
Values and Behaviours
Essential
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
- Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
- Value diversity and difference, operates with integrity and openness
- Treating others with compassion, empathy and respect
Qualifications
Essential
- GCSE English Language and Mathematics (Grades A C) or equivalent
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
- Evidence of continued role development
Desirable
- Coaching or teaching qualification
Knowledge and experience
Essential
- Relevant health or social care experience or equivalent
- Experience of multi-professional working
- Experience in the use of data management
- Evidence of good communications skills
- Experience in coordinating a patient workload
Desirable
- Knowledge of relevant cancer treatments, interventions and terminology
- Knowledge of national cancer plan for England
Skills and capabilities
Essential
- Ability to deal with complex and difficult emotional situations
- IT Skills, Working knowledge of Microsoft Office with intermediate keyboard skills
- Ability to prioritise own workload
- Accurate written communication of information
- Ability to show empathy and understand the difficulties faced by people affected by cancer
- Ability to retrieve information from a wide range of sources and indifferent formats.
- Able to use own initiative
- Ability to work within a team
Personal attributes
Essential
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organizer/prioritisation skills
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Peterborough
Peterborough
PE3 9GZ
United Kingdom
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Peterborough
Peterborough
PE3 9GZ
United Kingdom
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)