Job summary

We are looking to recruit a Medical Secretary to join our Team at Abbey House Medical Practice.

The focus of this role is to provide a complete administration service to our GP's whilst maintaining patient confidentiality and promoting the professional image of Abbey House Medical Practice.

This is a permanent position - 30 hours per week Monday to Friday, working between 09.00 - 15.00

Main duties of the job

We are seeking an individual who is approachable, empathetic, well organised, professional and able to work on their own initiative within their given remit. They must possess excellent communication skills to give a high level of service to our diverse cohort of patients. The successful candidate must demonstrate excellent computer skills, good time management plus be able to actively listen to both patients and colleagues.

Previous use of Microsoft Windows or SystmOne would be advantageous.

Previous experience working in General Practice or within the NHS is also desirable.

About us

We are a large practice based over 2 sites in the small market town of Daventry, Northamptonshire with an outstanding CQC rating. Despite our large size, we pride ourselves in our team spirit and look forward to welcoming a new Medical Secretary to the surgery!

Employee benefits include 25 days annual leave pro rata plus bank holidays, the opportunity to enroll into the NHS Pension Scheme & free parking.

Details

Date posted

08 October 2026

Pay scheme

Other

Salary

£13.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0938-26-0015

Job locations

Golding Close

Daventry

Northamptonshire

NN11 4FE

United Kingdom

Monksfield Surgery

1 Wimborne Place

Daventry

Northamptonshire

NN11 0XZ

United Kingdom

Job description

Job responsibilities

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

DUTIES TO INCLUDE

• Type all Doctor's correspondence and forms within an agreed timescale, or to notify the Doctor if this timescale will not be attained.
• To maintain task lists, actioning in appropriate time scale.
• Receive telephone requests for emergency and routine home visits and prepare visit lists, printing off summary of patient notes as required.
• Receive and distribute messages from outside agencies and other team members.
• Receive pathology results via telephone or electronically and inform patients of the results as requested by the doctor.
• Make hospital appointments for patients as requested by the doctor and inform the patient of the appointment date and time, arranging transport if necessary.
• Arrange medical appointments as required.
• Copy medical records for solicitors etc.
• Arrange invoices to be raised when appropriate.
• Transferring out patients from the surgery and forwarding notes to the Health Authority.
• Secretarial and administrative support for the practice Mental Health Nurse.
• Take telephone enquiries on Doctors behalf and return calls as necessary.
• Ensure that every consideration is given to patients and visitors at all times.
• Any other duties that may be required and agreed by the Doctors and Practice Manager.

Job description Job responsibilities Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).DUTIES TO INCLUDE Type all Doctor's correspondence and forms within an agreed timescale, or to notify the Doctor if this timescale will not be attained. To maintain task lists, actioning in appropriate time scale. Receive telephone requests for emergency and routine home visits and prepare visit lists, printing off summary of patient notes as required. Receive and distribute messages from outside agencies and other team members. Receive pathology results via telephone or electronically and inform patients of the results as requested by the doctor. Make hospital appointments for patients as requested by the doctor and inform the patient of the appointment date and time, arranging transport if necessary. Arrange medical appointments as required. Copy medical records for solicitors etc. Arrange invoices to be raised when appropriate. Transferring out patients from the surgery and forwarding notes to the Health Authority. Secretarial and administrative support for the practice Mental Health Nurse. Take telephone enquiries on Doctors behalf and return calls as necessary. Ensure that every consideration is given to patients and visitors at all times. Any other duties that may be required and agreed by the Doctors and Practice Manager.

Person Specification

Experience

Essential

• Experience working in a people-centred environment

Desirable

• Medical Secretarial role in NHS or private sector
• An understanding of safeguarding issues
• Working with SystmOne

Qualifications

Essential

• Safeguarding Certification, or willingness to complete

Desirable

• AMSPAR Level 2 or City & Guilds Qualification

Knowledge and Skills

Essential

• IT skills (MS Office, Internet etc)
• Interpersonal skills
• Time Management
• Communication and negotiation skills
• Problem solving skills
• Analytical thinker

Desirable

• Knowledge of local area and challenges faced in the community

Person Specification Experience Essential Experience working in a people-centred environment Desirable Medical Secretarial role in NHS or private sector An understanding of safeguarding issues Working with SystmOne Qualifications Essential Safeguarding Certification, or willingness to complete Desirable AMSPAR Level 2 or City & Guilds Qualification Knowledge and Skills Essential IT skills (MS Office, Internet etc) Interpersonal skills Time Management Communication and negotiation skills Problem solving skills Analytical thinker Desirable Knowledge of local area and challenges faced in the community

Employer details

Employer name

Abbey House Medical Practice

Address

Golding Close

Daventry

Northamptonshire

NN11 4FE

United Kingdom

Employer's website

https://www.abbeyhousemedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Abbey House Medical Practice

Address

Golding Close

Daventry

Northamptonshire

NN11 4FE

United Kingdom

Employer's website

https://www.abbeyhousemedicalpractice.nhs.uk/ (Opens in a new tab)