Job summary

The post holder will be a highly motivated, professional, and proactive individual with the experience, confidence, and capability to work independently, exercising sound judgement and initiative, as well as collaboratively within multidisciplinary teams and established operational procedures.

The role is responsible for providing comprehensive administrative, coordination, and project support to the Strategic Commissioning, Contracting, and Transformation function within the Place Division, supporting a diverse portfolio of services.

This is a pivotal role, contributing to the effective planning, organisation, and delivery of commissioning and transformation programmes. The post holder will support the Strategic Commissioning, Contracting, and Transformation teams, alongside Clinical Leads and key stakeholders, in the development and implementation of integrated clinical models designed to improve outcomes for the population of Dudley.

The successful candidate will demonstrate exceptional organisational skills, a high level of accuracy, and meticulous attention to detail. They will possess strong analytical and administrative capabilities, together with advanced proficiency in Microsoft Office applications and information management systems. The ability to manage competing priorities, maintain effective stakeholder relationships, and support complex projects in a fast-paced environment is essential to the success of this role.

Main duties of the job

To provide administrative support to the Strategic Commissioning, Contracting and Transformation Leads, clinical leads and the wider team including: diary management, booking meetings, planning events, organising travel, correspondence, prioritising emails and pro-active action taking.

Provide administrative support for the contracting cycle: organisation and formal documentation of contract review meetings (CRMs) and quality visits with a range of providers.

Provide project management support to a range of projects within the team portfolio, this will include: day to day management of the projects, development of detailed project plans for sign off by relevant project boards, identifies all associated risks and issues including resolving day-to-day problems independently, maintains project action log, monitoring and administration of the associated project budget including authorised signatory for small payments in relation to project.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Details

Date posted

08 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

253-1026-8319170

Job locations

Brierley Hill Health & Social Care Centre

Venture Way

Brierley Hill

DY5 1RU

United Kingdom

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications

Essential

• Education to GCSE Level C in English & Maths or equivalent
• High Level of IT Literacy

Desirable

• An advanced qualification, NVQ / BTech or degree would be advantageous but is not essential
• Project Management qualification

Knowledge & Training

Essential

• Excellent IT skills, particularly Word, Excel, PowerPoint and Outlook
• Familiarity with Microsoft Teams, SharePoint and N365 and the willingness to learn
• Maintaining accurate electronic records systems, capable of information retrieval, analysis and dissemination to relevant parties

Desirable

• Able and willing to undertake ongoing continuous professional development, attend workshops, training and conferences to further knowledge

Experience

Essential

• Able to demonstrate experience of providing secretarial and administration support
• Experience with supporting committees or similar meetings including organising meetings (virtual & face to face) including the drafting of agendas
• Experience of taking accurate and concise minutes

Desirable

• Previous experience in working within the NHS is not essential with other comparable or similar experience would be welcome
• Experience of managing projects within complex, challenging and changing environments

Communication Skills

Essential

• Excellent written and verbal communication skills with the ability to liaise at all levels both internally and externally

Planning Skills

Essential

• Be able to demonstrate the ability to priorities workload and meet competing deadlines when under pressure
• Demonstrate a high level of literacy, attention to detail and accuracy with ability to draft documents which are user friendly and to proof-read

Analytical and Judgement skills

Essential

• Excellent organisational and time management skills
• Be able to recognise and handle sensitive and confidential information

Person Specification Qualifications Essential Education to GCSE Level C in English & Maths or equivalent High Level of IT Literacy Desirable An advanced qualification, NVQ / BTech or degree would be advantageous but is not essential Project Management qualification Knowledge & Training Essential Excellent IT skills, particularly Word, Excel, PowerPoint and Outlook Familiarity with Microsoft Teams, SharePoint and N365 and the willingness to learn Maintaining accurate electronic records systems, capable of information retrieval, analysis and dissemination to relevant parties Desirable Able and willing to undertake ongoing continuous professional development, attend workshops, training and conferences to further knowledge Experience Essential Able to demonstrate experience of providing secretarial and administration support Experience with supporting committees or similar meetings including organising meetings (virtual & face to face) including the drafting of agendas Experience of taking accurate and concise minutes Desirable Previous experience in working within the NHS is not essential with other comparable or similar experience would be welcome Experience of managing projects within complex, challenging and changing environments Communication Skills Essential Excellent written and verbal communication skills with the ability to liaise at all levels both internally and externally Planning Skills Essential Be able to demonstrate the ability to priorities workload and meet competing deadlines when under pressure Demonstrate a high level of literacy, attention to detail and accuracy with ability to draft documents which are user friendly and to proof-read Analytical and Judgement skills Essential Excellent organisational and time management skills Be able to recognise and handle sensitive and confidential information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Brierley Hill Health & Social Care Centre

Venture Way

Brierley Hill

DY5 1RU

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Brierley Hill Health & Social Care Centre

Venture Way

Brierley Hill

DY5 1RU

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)