Job summary

Are you a compassionate, experienced, and motivated healthcare worker looking to take the next step in your career? We are seeking Healthcare Support Workers to join our dynamic and dedicated Physical Health Inpatient Wards in Lymington and Romsey Hospital.

Lymington New Forest Hospital is a large modern community hospital providing five in-patient wards including a stroke rehabilitation unit and medical assessment unit.

There are two wards at Romsey Hospital with 19 beds in total. Our aim is to rehabilitate or re-able people to return to their own homes within two weeks of their admission/transfer, or where people are not able to return home to have undertaken appropriate assessment and liaised with relevant services

In this role, you will work as a core member of the multidisciplinary team (MDT), delivering high-quality, holistic, and safe patient-centred care. Working under the guidance and supervision of Registered Nurses, and alongside delivering fundamental patient care, you will take on clinical responsibilities to assist in the monitoring, treatment, and recovery of acute physical health inpatients.

Our ideal candidate possesses prior experience in a healthcare environment and thrives in a fast-paced environment. If you are a team player with excellent communication skills and a passion for upholding our care values, we want to hear from you. We are able to consider candidates with previous healthcare experience to start at Band 2, to progress to Band 3 on completion of competencies

Main duties of the job

Implement delegated care plans under the supervision of a registered professional. Provide essential personal care (hygiene, nutrition, mobility, sleep). Perform and record clinical observations, including NEWS2 vital signs, venepuncture, blood glucose monitoring, simple wound dressings, urinalysis, and cannula or catheter removal.

Communicate compassionately and professionally with patients, relatives, and colleagues using a trauma-informed approach. Address barriers to understanding (e.g., physical or mental health conditions) using empathy and reassurance. Build strong relationships across departments while strictly maintaining confidentiality and professional boundaries.

Monitor and assess patient comfort and conditions through test results or observation. Safely identify potential clinical deterioration, signs of distress, or vulnerability/abuse, initiating emergency procedures and escalating appropriately to a registered nurse to maintain safety.

Manage competing demands, organise your own day-to-day work tasks, and carry out duties within your scope of practice. Engage patients in meaningful everyday living activities and therapeutic interventions, and participate in audits or surveys as required.

Maintain accurate, up-to-date manual and electronic patient records, including clinical observations, position charts, and fluid intake, in line with Trust policy.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence