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Healthcare Assistant
South Tyneside and Sunderland NHS Foundation Trust View all jobs
Posted 14 hour(s) ago
Reference: 2412997
Job summary
We have an exciting opportunity within the Community Ready and Reablement Unit for a Health Care Assistant. This unit is part of the Trusts One step closer to home philosophy.
We are looking to appoint enthusiastic and hard-working Health Care Assistants to work with the multi-disciplinary team on the Community Ready Unit.
This new post is an exciting opportunity to support patients awaiting discharge. The successful candidate will play a major part in helping patients achieve their desired goals to return home.
The Community Ready Unit offers a relaxed environment for patients who are community ready and may be awaiting various community support. The successful candidate will work as part of our Transfer of Care Hub to support patients who are community ready to continue their rehabilitation potential. This exciting unit only opened January 2024 and we are continually striving to improve the quality of the service we provide.
The post holder would be expected to work a rotation of days, nights, and weekends to meet changing service needs. As a unit we are looking for enthusiastic, creative and positive individuals with outstanding communication skills. The unit offers a relaxed atmosphere to enable patients, and their carers work to desired goals in a quieter environment. If you feel ready for a new challenge, we are waiting to hear from you.
Main duties of the job
- To assist the registered practitioner in providing high quality compassionate care and assistance to patients / relatives and their carers appropriate to their needs. -To comply with the Trusts vision, values and behavioural compact.
- Greet and receive patients, carers, and other visitors to the ward/department in a courteous and compassionate manner.
- Act as a contact point for patients and carers so that they are informed and provided with help appropriate to their needs.
- Orientate patients to the ward / department environment, providing appropriate verbal and written information to them about facilities and services.
- Able to contribute toward meetings.
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
Date posted
08 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year increasing to band 3 (£25,760-£27,476)
Contract
Permanent
Working pattern
Full-time
Reference number
C9155-CMNM-1026-17
Job locations
South Tyneside District Hospital
Harton Lane
SOUTH SHIELDS
Tyne and Wear
NE34 0PL
United Kingdom
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
- To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients / relatives and their carers appropriate to their needs.
- Maintain patients privacy and dignity at all times.
- Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.
- Continue to develop and maintain competences to support high quality safe care.
- Be an effective part of the multi disciplinary team contributing to the departmental objectives.
- You will be expected to contribute to house keeping and other ward duties as required e.g. general tidiness, pre-determined stock levels are met and clinical equipment is clean, working and stored correctly. Assist with admin & clerical duties as required.
- To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
- To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients / relatives and their carers appropriate to their needs.
- Maintain patients privacy and dignity at all times.
- Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.
- Continue to develop and maintain competences to support high quality safe care.
- Be an effective part of the multi disciplinary team contributing to the departmental objectives.
- You will be expected to contribute to house keeping and other ward duties as required e.g. general tidiness, pre-determined stock levels are met and clinical equipment is clean, working and stored correctly. Assist with admin & clerical duties as required.
- To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.
Person Specification
Qualifications
Essential
- Maths and English at level 1 or above (GCSE A-E or equivalent).
Desirable
- NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.
Physical Skills
Essential
- Ability to assist patients to move, as per Trust Moving and Handling Policy.
Experience
Essential
- Substantive customer services experience.
- Or
- experience of working in a caring role (paid or unpaid).
Skills and Knowledge
Essential
- Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
- Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
- Presents self as courteous, respectful and helpful
- Basic keyboard and IT skills.
- Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
- Work effectively under direct supervision as part of a multi-disciplinary team.
Person Specification
Qualifications
Essential
- Maths and English at level 1 or above (GCSE A-E or equivalent).
Desirable
- NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.
Physical Skills
Essential
- Ability to assist patients to move, as per Trust Moving and Handling Policy.
Experience
Essential
- Substantive customer services experience.
- Or
- experience of working in a caring role (paid or unpaid).
Skills and Knowledge
Essential
- Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
- Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
- Presents self as courteous, respectful and helpful
- Basic keyboard and IT skills.
- Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
- Work effectively under direct supervision as part of a multi-disciplinary team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
South Tyneside District Hospital
Harton Lane
SOUTH SHIELDS
Tyne and Wear
NE34 0PL
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
South Tyneside District Hospital
Harton Lane
SOUTH SHIELDS
Tyne and Wear
NE34 0PL
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)