Job summary

Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.

Working Pattern: 30 hours per week - Mon, Tue, Thur, Fri

Salary:£20,241.91 (Pro-Rata) per annum

Main duties of the job

Working as part of our multidisciplinary team, you will be responsible for providing a safe, efficient and compassionate phlebotomy service to our patients.

About us

Norfolk Primary Care Ltd is a Community Interest Company. It was established to:

• Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
• Help with challenges identified by practices workload, GP recruitment, sharing best practice.
• Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
• Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
• Work within health systems to provide patient care in innovative and solution-focused ways.
• We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.

If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.

Details

Date posted

08 October 2026

Pay scheme

Other

Salary

£20,241.91 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

E0179-1096

Job locations

Millwood Medical Practice

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

United Kingdom

Job description

Job responsibilities

The following are the core responsibilities of the Phlebotomist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Obtain patient consent for the collection of blood samples.
• Perform venepuncture in accordance with local policies and procedures.
• Maintain accurate patient records using SystmOne.
• Ensure the correct labelling, packaging and storage of samples for transportation to the laboratory.
• Work collaboratively within the wider practice team.
• Recognise and escalate safeguarding concerns appropriately.
• Act as a chaperone when required.
• Maintain stock levels within clinical rooms.
• Perform Urinalysis

In addition to the primary responsibilities, the healthcare assistant may be requested to:

• Participate in practice audit as directed by the audit lead
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the practice
• Complete opening and closing procedures in accordance with the duty rota
• Support infection prevention and control procedures.
• Promote patient wellbeing and provide opportunistic health advice where appropriate.

Job description Job responsibilities The following are the core responsibilities of the Phlebotomist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Obtain patient consent for the collection of blood samples. Perform venepuncture in accordance with local policies and procedures. Maintain accurate patient records using SystmOne. Ensure the correct labelling, packaging and storage of samples for transportation to the laboratory. Work collaboratively within the wider practice team. Recognise and escalate safeguarding concerns appropriately. Act as a chaperone when required. Maintain stock levels within clinical rooms. Perform UrinalysisIn addition to the primary responsibilities, the healthcare assistant may be requested to: Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Support infection prevention and control procedures. Promote patient wellbeing and provide opportunistic health advice where appropriate.

Person Specification

Experience

Essential

• Experience of working with general public
• Experience of working in a healthcare setting
• Venepuncture

Desirable

• Experience of working in a primary care environment
• Chaperone procedure
• Ability to record accurate clinical notes

Skills and Abilities

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure and in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilise resources
• Punctual and committed to support the team effort

Desirable

• Competent in the use of Office and Outlook
• EMIS / SystmOne / Vision user skills

Qualifications

Essential

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• Phlebotomy certification

Person Specification Experience Essential Experience of working with general public Experience of working in a healthcare setting Venepuncture Desirable Experience of working in a primary care environment Chaperone procedure Ability to record accurate clinical notes Skills and Abilities Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Polite and confident Flexible and cooperative Motivated Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure and in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilise resources Punctual and committed to support the team effort Desirable Competent in the use of Office and Outlook EMIS / SystmOne / Vision user skills Qualifications Essential Healthcare qualification (level 3 or 4) or working towards gaining equivalent level Phlebotomy certification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Millwood Medical Practice

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Millwood Medical Practice

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)