Job summary

Practice Plus Group are looking for a Bank Receptionist at our Surrey OOH service to prepare and open a centre for patients, doctors and nurses arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group. Our OOH service is open from 19.00-08.00 Monday to Friday and 24 hours over the weekend. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you. The locations for this role are: Haslemere Community Hospital, Haslemere, GU27 2BJ Cranleigh Medical Practice, Cranleigh, GU6 8AE At Practice Plus Group, were here to make healthcare betterfor patients, clinicians and everyone in between. As one of the UKs largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices. Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank contract, youll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability.

Main duties of the job

Youll be the welcoming presence and organised mind that helps keep things running smoothly during our out-of-hours services. Your responsibilities will include: Greeting patients warmly and registering them efficiently Managing telephone enquiries, bookings and patient queries Supporting clinical teams by coordinating patient flow Handling data entry and maintaining accurate records Ensuring the reception area is calm, tidy and professional Adapting quickly to changing demands during busy periods Every shift brings a new set of challenges, and your flexibility will help us meet them with confidence.

About us

Were seeking someone who thrives on variety, is proactive, and enjoys working independently. Youll stand out if you: Have previous experience in reception, customer service or adminideally in healthcare Communicate clearly and handle sensitive situations with empathy Can stay focused and composed during busy or late hours Are confident using IT systems and multitasking under pressure Show strong attention to detail and a commitment to confidentiality Are reliable, punctual, and enthusiastic about flexible working If you're looking for meaningful work that fits around your life, we'd love to welcome you to the team. For more information, please see the downloadable Job Description attached to the advert. Or to talk to the lead recruiter for this role, please contact Michael Shepherd - [email protected] Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer. #LI-MS1 #PracticePlusGroup #IUC

Details

Date posted

09 October 2026

Pay scheme

Other

Salary

£12.71 to £19 an hour

Contract

Bank

Duration

12 years

Working pattern

Flexible working

Reference number

14374

Job locations

Haslemere community hospital

Haslemere

Surrey

GU272BJ

United Kingdom

Job description

Job responsibilities

Practice Plus Group are looking for a Bank Receptionist at our Surrey OOH service to prepare and open a centre for patients, doctors and nurses arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group. Our OOH service is open from 19.00-08.00 Monday to Friday and 24 hours over the weekend. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you. The locations for this role are: Haslemere Community Hospital, Haslemere, GU27 2BJ Cranleigh Medical Practice, Cranleigh, GU6 8AE At Practice Plus Group, were here to make healthcare betterfor patients, clinicians and everyone in between. As one of the UKs largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices. Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank contract, youll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability.

Job description Job responsibilities Practice Plus Group are looking for a Bank Receptionist at our Surrey OOH service to prepare and open a centre for patients, doctors and nurses arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group. Our OOH service is open from 19.00-08.00 Monday to Friday and 24 hours over the weekend. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you. The locations for this role are: Haslemere Community Hospital, Haslemere, GU27 2BJ Cranleigh Medical Practice, Cranleigh, GU6 8AE At Practice Plus Group, were here to make healthcare betterfor patients, clinicians and everyone in between. As one of the UKs largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices. Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank contract, youll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability.

Person Specification

Qualifications

Essential

• For more information please apply and a recruiter will be in contact

Desirable

• For more information please apply and a recruiter will be in contact

Experience

Essential

• For more information please apply and a recruiter will be in contact

Desirable

• For more information please apply and a recruiter will be in contact

Additional Criteria

Essential

• For more information please apply and a recruiter will be in contact

Desirable

• For more information please apply and a recruiter will be in contact

Person Specification Qualifications Essential For more information please apply and a recruiter will be in contact Desirable For more information please apply and a recruiter will be in contact Experience Essential For more information please apply and a recruiter will be in contact Desirable For more information please apply and a recruiter will be in contact Additional Criteria Essential For more information please apply and a recruiter will be in contact Desirable For more information please apply and a recruiter will be in contact

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group

Address

Haslemere community hospital

Haslemere

Surrey

GU272BJ

United Kingdom

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Employer details

Employer name

Practice Plus Group

Address

Haslemere community hospital

Haslemere

Surrey

GU272BJ

United Kingdom

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)