Job summary

Op COURAGE is a community-based NHS mental health service for Veterans, Reservists and Service-Leavers. This team covers the six counties of the East of England and comprises of six contracted clinical and non-clinical partner organisations, to deliver high-quality mental health care.

This post will provide administrative support across Op COURAGE, in the provision of an effective, comprehensive and confidential administration service, as well as supporting specific projects/tasks as required by the Leadership Team. It would be advantageous if the post holder has business management education or experience.

Main duties of the job

The post holder will be expected to work accurately under pressure with the ability to manage and prioritise own workload in line with Directorate objectives.

You are responsible for the day-to-day supervision and management of lower banded staff within your team. As required by your manager, this may include ensuring new staff are appropriately inducted, that staff receive appropriate supervision, have an annual appraisal and are compliant with mandatory training requirements. Where appropriate this may include the requirement you manage these staff in line with agreed Trust HR processes.

You will be expected to work collaboratively with key partner organisations, internal and external stakeholders maintain a professional image of the Trust at all times.

In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Job share: Applications for job shares are welcomed.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per Annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

364-B-516

Job locations

The Lakes

Colchester

CO4 5JL

United Kingdom

Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details on the role and responsibilities.

Job description Job responsibilities Please see attached Job Description and Person Specification for full details on the role and responsibilities.

Person Specification

Education

Essential

• oKnowledge of the full range of admin and organisational policies and procedures acquired through training and relevant experience to degree level or equivalent.

Desirable

• Business Management Qualification

Knowledge

Essential

• Knowledge of a full range of administration procedures this includes work allocation, problem solving for a team or area of work, as well as answering queries and progress chasing, plus developing alternative or additional procedures.

Desirable

• Working knowledge of Trust Information systems.

Skills experience

Essential

• Experience of dealing with confidential and complex / sensitive information
• Advanced Microsoft Office Skills including Work, Excel and PowerPoint

Desirable

• Experience in future planning of team environment / workload
• Experience of direct line management of staff

Person Specification Education Essential oKnowledge of the full range of admin and organisational policies and procedures acquired through training and relevant experience to degree level or equivalent. Desirable Business Management Qualification Knowledge Essential Knowledge of a full range of administration procedures this includes work allocation, problem solving for a team or area of work, as well as answering queries and progress chasing, plus developing alternative or additional procedures. Desirable Working knowledge of Trust Information systems. Skills experience Essential Experience of dealing with confidential and complex / sensitive information Advanced Microsoft Office Skills including Work, Excel and PowerPoint Desirable Experience in future planning of team environment / workload Experience of direct line management of staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lakes

Colchester

CO4 5JL

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lakes

Colchester

CO4 5JL

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)