Job summary

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others. Youll be working full time, 40 hours a week at Newham House, helping ensure the smooth and safe management of our care. Cygnet Newham House is our 20-bed neuropsychiatric care and treatment facility providing rehabilitation for women affected by acquired brain injuries (ABI).

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

Date posted

09 October 2026

Pay scheme

Other

Salary

£26,510 to £26,510 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP1C398426

Job locations

Middlesbrough

TS8 9DE

United Kingdom

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

Youll be workingfull time, 40 hours a week atNewham House, helping ensure the smooth and safe management of our care.

Cygnet Newham House is our 20-bed neuropsychiatric care and treatment facility providing rehabilitation for women affected by acquired brain injuries (ABI).

The hospital is a modern, purpose-built facility, designed specifically to provide a clinically-led evidence-based neuropsychiatric pathway for individuals presenting with behaviours that challenge as a result of their ABI.

Our focus is to create a therapeutic rich environment to engage the women in our care and offer them the opportunity to maximise their independence.

With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day...

Assist clinical staff in ward administration

Ensuring accurate recording & circulation of information

File all patient case notes &am p; conduct regular audits to ensure all paperwork is up to date

Complete all ward filing in line with Cygnet policies

Answer telephone, cover reception & undertake other administrative duties as required

Ensure that reports are submitted on time & that care plans are accurate & up to date

Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? Well offer you£26,510.00 per annum

Strong career progression opportunities

Expert supervision & support

Pension scheme

Cycle to work scheme & employee discount saving

You are...

Experienced in administration in a fast-paced hospital environment

Organised, diligent & can strictly adhere to processes & procedures

Knowledgeable of mental health & patient confidentiality issues

Skilled at inputting, pulling & analysing data using Microsoft Excel

Proficient in Microsoft Word, PowerPoint, etc

An excellent verbal & written communicator with strong interpersonal skills

Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Job description Job responsibilities Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.Youll be workingfull time, 40 hours a week atNewham House, helping ensure the smooth and safe management of our care.Cygnet Newham House is our 20-bed neuropsychiatric care and treatment facility providing rehabilitation for women affected by acquired brain injuries (ABI).The hospital is a modern, purpose-built facility, designed specifically to provide a clinically-led evidence-based neuropsychiatric pathway for individuals presenting with behaviours that challenge as a result of their ABI.Our focus is to create a therapeutic rich environment to engage the women in our care and offer them the opportunity to maximise their independence.With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.At Cygnet, our perks go way beyond pension schemes and excellent professional development.Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.Your day-to-day...Assist clinical staff in ward administrationEnsuring accurate recording & circulation of informationFile all patient case notes &am p; conduct regular audits to ensure all paperwork is up to dateComplete all ward filing in line with Cygnet policiesAnswer telephone, cover reception & undertake other administrative duties as requiredEnsure that reports are submitted on time & that care plans are accurate & up to dateLiaise with medical secretaries to ensure timely submission of reportsWhy Cygnet? Well offer you£26,510.00 per annum Strong career progression opportunitiesExpert supervision & supportPension schemeCycle to work scheme & employee discount savingYou are...Experienced in administration in a fast-paced hospital environmentOrganised, diligent & can strictly adhere to processes & proceduresKnowledgeable of mental health & patient confidentiality issuesSkilled at inputting, pulling & analysing data using Microsoft ExcelProficient in Microsoft Word, PowerPoint, etcAn excellent verbal & written communicator with strong interpersonal skillsAble to swiftly solve problems & work under pressure without compromising qualitySuccessful candidates will be required to undergo an enhanced DBS check.Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.What next?If you care about making a difference we want to talk to you.Click the button to apply

Person Specification

General Requirements

Essential

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Desirable

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Middlesbrough

TS8 9DE

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

Middlesbrough

TS8 9DE

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)