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Supply Chain Service Recovery Supervisor
Central London Community Health Trust View all jobs
Posted 12 day(s) ago
Reference: 2418862
Job summary
To support the delivery of the Supply Chain Materials Management Audit Programme across NWLPS managed sites, undertaking structured reviews of operational Supply Chain activities, compliance and service performance.
To assess compliance with the Supply Chain Materials Management Service Policy and agreed operational standards, identifying areas of variation, operational risk, non-compliance and opportunities for improvement.
To undertake site audits, stakeholder engagement and benchmarking activities across Supply Chain operations, including workforce, inventory management, goods receipting, distribution, customer service, health and safety and associated processes.
To produce evidence-based findings, assurance scores, observations and recommendations that support decision making, future service improvement, standardisation and development of the future operating model.
Main duties of the job
- Audit Planning, Delivery and Stakeholder Engagement - Support the planning and delivery of the Supply Chain Materials Management Audit Programme, engaging with operational, clinical and corporate stakeholders to facilitate site reviews and evidence gathering.
- Compliance, Assurance and Benchmarking - Assess compliance with the Supply Chain Materials Management Service Policy and operational standards, benchmarking performance across sites and identifying variation, risks and areas of non-compliance.
- Service Delivery and Operational Review - Review and assess Supply Chain operational activities including inventory management, replenishment, goods receipting, distribution, customer service and workforce deployment.
- Information Analysis and Reporting - Collect, analyse and interpret audit findings, operational data and supporting evidence to produce assurance scores, observations, risk assessments and benchmarking reports.
- Recommendations and Service Improvement - Develop evidence based findings, recommendations and prioritised improvement opportunities to support future service development, standardisation and operating model design
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Details
Date posted
12 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£24.52 an hour 12.07% holiday pay + Unsocial Hours (if applicable)
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
824-BANK-SSAS
Job locations
charring cross hospital
Fulham Palace Rd
London
W6 8RF
United Kingdom
Job description
Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Job description
Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Person Specification
Education/Qualification
Essential
- Educated to A-Level standard, NVQ Level 3 or equivalent qualification, training or experience.
- Evidence of continuing professional development.
- Competent in the use of Microsoft Office applications and electronic systems.
Desirable
- Qualification in Supply Chain, Logistics, Procurement, Inventory Management, Audit or a related discipline.
- Relevant professional qualification (e.g. CIPS, CILT) or working towards professional accreditation.
Experience
Essential
- Experience of working within a Supply Chain, Logistics, Inventory Management, Materials Management or Receipt & Distribution environment.
- Experience of reviewing operational processes, procedures and working practices.
- Experience of gathering, validating and recording information from a range of sources.
- Experience of investigating issues, identifying findings and making recommendations.
- Experience of working with internal and external stakeholders in a customer focussed environment.
- Experience of using electronic systems, operational data and management information.
Desirable
- Experience within a hospital, healthcare or other complex operational environment.
- Experience of audit, compliance, benchmarking, assurance or service review activities.
- Experience of inventory management, replenishment and stock control processes.
- Experience of report writing, findings, documentation and presentation of information.
Skills & Knowledge
Essential
- Good understanding of Supply Chain, Inventory Management, Replenishment and Goods Receipting processes.
- Ability to gather, analyse and interpret information from multiple sources.
- Ability to identifying risks, non-compliance, service variation and opportunities for improvement.
- Excellent communication, stakeholder engagement and customer service skills.
- Ability to undertake observations, interviews and evidence gathering activities.
- Competent in the use of Microsoft Office applications and electronic systems.
- Knowledge of Health & Safety requirements and safe systems of work.
Desirable
- Knowledge of NHS Supply Chain and Supply Chain Materials Management processes.
- Knowledge of audit, compliance and assurance methodologies.
- Knowledge of workforce, inventory and service performance measures
Person Specification
Education/Qualification
Essential
- Educated to A-Level standard, NVQ Level 3 or equivalent qualification, training or experience.
- Evidence of continuing professional development.
- Competent in the use of Microsoft Office applications and electronic systems.
Desirable
- Qualification in Supply Chain, Logistics, Procurement, Inventory Management, Audit or a related discipline.
- Relevant professional qualification (e.g. CIPS, CILT) or working towards professional accreditation.
Experience
Essential
- Experience of working within a Supply Chain, Logistics, Inventory Management, Materials Management or Receipt & Distribution environment.
- Experience of reviewing operational processes, procedures and working practices.
- Experience of gathering, validating and recording information from a range of sources.
- Experience of investigating issues, identifying findings and making recommendations.
- Experience of working with internal and external stakeholders in a customer focussed environment.
- Experience of using electronic systems, operational data and management information.
Desirable
- Experience within a hospital, healthcare or other complex operational environment.
- Experience of audit, compliance, benchmarking, assurance or service review activities.
- Experience of inventory management, replenishment and stock control processes.
- Experience of report writing, findings, documentation and presentation of information.
Skills & Knowledge
Essential
- Good understanding of Supply Chain, Inventory Management, Replenishment and Goods Receipting processes.
- Ability to gather, analyse and interpret information from multiple sources.
- Ability to identifying risks, non-compliance, service variation and opportunities for improvement.
- Excellent communication, stakeholder engagement and customer service skills.
- Ability to undertake observations, interviews and evidence gathering activities.
- Competent in the use of Microsoft Office applications and electronic systems.
- Knowledge of Health & Safety requirements and safe systems of work.
Desirable
- Knowledge of NHS Supply Chain and Supply Chain Materials Management processes.
- Knowledge of audit, compliance and assurance methodologies.
- Knowledge of workforce, inventory and service performance measures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central London Community Health Trust
Address
charring cross hospital
Fulham Palace Rd
London
W6 8RF
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Central London Community Health Trust
Address
charring cross hospital
Fulham Palace Rd
London
W6 8RF
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)