Job summary

We are looking for an enthusiastic HCA to join our team.

Sheldon is a 19 bedded ward specialising in medical rehabilitation, rheumatology and spinal injuries. So an exciting mix of specialities to work with.

We are a big multidisciplinary team on Sheldon who work together to optimise our patients mobility and ensure safe discharge from hospital.

Applicants requiring Skilled Worker visa sponsorship are welcome to apply. Sponsorship may be available where the role is offered on a full-time basis, subject to all Home Office requirements being satisfied.

Main duties of the job

The postholder will deliver high-quality, safe and compassionate care under the supervision of registered staff, carrying out a range of clinical and personal care duties in line with NVQ Level 3 competencies.

Responsibilities include undertaking venepuncture, ECGs, clinical observations, height, weight and BMI measurements, and accurately documenting and reporting abnormal findings.

They will perform urinalysis, collect and prepare specimens, support with aseptic techniques for simple wound care, and safely manage and dispose of bodily fluids following infection control policies.

The role involves assisting patients with all aspects of daily living including toileting, moving and handling, maintaining dignity and safety at all times.

The postholder will help Registered Nurses in assessing patients, implementing care plans, and identifying risks using Trust assessment tools such as skin integrity, falls, nutrition and manual handling. They will recognise changes in condition, initiate basic life support, request support in emergencies, and transport blood products when required.

They will contribute to maintaining cleanliness of the department, support skin integrity care, initiate referrals within protocol, and liaise with therapy teams regarding discharge needs.

About us

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

224-PA20260803860

Job locations

The RJAH Orthopaedic Hospital NHSFT

Oswestry

SY10 7AG

United Kingdom

Job description

Job responsibilities

As a Senior Health Care Support Worker (Band 3), you will play a key role in delivering highquality, compassionate care under the direction of registered practitioners.Your responsibilities will include: Patient Care & Support - Provide personcentred care that upholds dignity, respect, empathy, and compassion. - Support patients, families and carers throughout their care journey, offering information and promoting health and wellbeing. - Recognise changes in patient wellbeing and escalate concerns appropriately. - Carry out routine delegated clinical tasks such as observations (BP, pulse, temperature), blood glucose monitoring, urinalysis, wound checks, simple dressings, venepuncture, and removal of peripheral cannula/catheters (where trained). Clinical Duties & Professional Practice - Work within defined procedures, protocols and care plans. - Maintain accurate and timely patient records using written and digital systems. - Safely use and maintain clinical equipment, ensuring appropriate demonstration and guidance for patients and carers. - Recognise and respond to emergency situations within the limits of competence. Communication & Teamwork - Communicate effectively with patients, families, and colleagues using verbal, nonverbal and written communication. - Work collaboratively within a multidisciplinary team, contributing to coordinated care. - Support new starters, apprentices, students and junior staff through supervision and demonstrating duties. Safety, Quality & Compliance - Maintain a safe, clean and inclusive environment, adhering to infection control, safeguarding, confidentiality and data protection standards. - Identify and report risks, incidents or concerns promptly. - Uphold the Trusts values and NHS Constitution behaviours at all times. Service Improvement & Development - Participate in audits, service evaluation and quality improvement activities. - Contribute to research and evidencebased practice under guidance. - Take responsibility for your own learning, development and wellbeing, including participation in appraisal and personal development planning.

Job description Job responsibilities As a Senior Health Care Support Worker (Band 3), you will play a key role in delivering highquality, compassionate care under the direction of registered practitioners.Your responsibilities will include: Patient Care & Support - Provide personcentred care that upholds dignity, respect, empathy, and compassion. - Support patients, families and carers throughout their care journey, offering information and promoting health and wellbeing. - Recognise changes in patient wellbeing and escalate concerns appropriately. - Carry out routine delegated clinical tasks such as observations (BP, pulse, temperature), blood glucose monitoring, urinalysis, wound checks, simple dressings, venepuncture, and removal of peripheral cannula/catheters (where trained). Clinical Duties & Professional Practice - Work within defined procedures, protocols and care plans. - Maintain accurate and timely patient records using written and digital systems. - Safely use and maintain clinical equipment, ensuring appropriate demonstration and guidance for patients and carers. - Recognise and respond to emergency situations within the limits of competence. Communication & Teamwork - Communicate effectively with patients, families, and colleagues using verbal, nonverbal and written communication. - Work collaboratively within a multidisciplinary team, contributing to coordinated care. - Support new starters, apprentices, students and junior staff through supervision and demonstrating duties. Safety, Quality & Compliance - Maintain a safe, clean and inclusive environment, adhering to infection control, safeguarding, confidentiality and data protection standards. - Identify and report risks, incidents or concerns promptly. - Uphold the Trusts values and NHS Constitution behaviours at all times. Service Improvement & Development - Participate in audits, service evaluation and quality improvement activities. - Contribute to research and evidencebased practice under guidance. - Take responsibility for your own learning, development and wellbeing, including participation in appraisal and personal development planning.

Person Specification

Qulifications

Essential

• RQF Level 3 qualifications or demonstrated ability and commitment to achieve a relevant level 3 qualification.
• Level 2 Functional Skills. Competency based development and other role specific local training Nationally available online learning

Desirable

• Care Certificate

Experience

Essential

• Experience in health and/or social care settings, such as employment, work experience, volunteering or placement(s)

Skills and Competencies

Essential

• Good interpersonal and communication skills. Written, oral and electronic.
• Able to work on own initiative and under pressure. Able to work within a multidisciplinary team.
• Able to prioritise and organise work. Able to work under instruction.
• Physical ability to undertake demanding moving and handling tasks.
• Able to undertake a limited range of delegated clinical duties e.g. Recording patient observations, that include, taking blood pressure, pulse, temperature, blood glucose monitoring, urinalysis,.
• Observing patients for signs of agitation or distress, wound observation and simple wound dressings, Venepuncture, removal of peripheral cannula and removal of catheter.[Specific delegated clinical duties relevant to department/ service are agreed locally and training delivered as part of induction].

Knowledge

Essential

• Knowledge of personal care and related procedures, vocational qualification or equivalent relevant experience.

Personal Qualities. The NHS & Trust Values

Essential

• Demonstrates the values of the NHS and commitment to personal and professional development. Willingness to undertake new skills.
• Friendly - patients, colleagues, public are always put at ease and made welcome
• Excellence - ensure the care we deliver has great outcomes for patients
• Caring - put the patient first and be considerate of their needs
• Professional - apply high professional standards to your role
• Respect - for patients and each other Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances. Able to manage stress in themselves and others. Able to offer support at times of emotional distress

Person Specification Qulifications Essential RQF Level 3 qualifications or demonstrated ability and commitment to achieve a relevant level 3 qualification. Level 2 Functional Skills. Competency based development and other role specific local training Nationally available online learning Desirable Care Certificate Experience Essential Experience in health and/or social care settings, such as employment, work experience, volunteering or placement(s) Skills and Competencies Essential Good interpersonal and communication skills. Written, oral and electronic. Able to work on own initiative and under pressure. Able to work within a multidisciplinary team. Able to prioritise and organise work. Able to work under instruction. Physical ability to undertake demanding moving and handling tasks. Able to undertake a limited range of delegated clinical duties e.g. Recording patient observations, that include, taking blood pressure, pulse, temperature, blood glucose monitoring, urinalysis,. Observing patients for signs of agitation or distress, wound observation and simple wound dressings, Venepuncture, removal of peripheral cannula and removal of catheter.[Specific delegated clinical duties relevant to department/ service are agreed locally and training delivered as part of induction]. Knowledge Essential Knowledge of personal care and related procedures, vocational qualification or equivalent relevant experience. Personal Qualities. The NHS & Trust Values Essential Demonstrates the values of the NHS and commitment to personal and professional development. Willingness to undertake new skills. Friendly - patients, colleagues, public are always put at ease and made welcome Excellence - ensure the care we deliver has great outcomes for patients Caring - put the patient first and be considerate of their needs Professional - apply high professional standards to your role Respect - for patients and each other Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances. Able to manage stress in themselves and others. Able to offer support at times of emotional distress

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Address

The RJAH Orthopaedic Hospital NHSFT

Oswestry

SY10 7AG

United Kingdom

Employer's website

https://www.rjah.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Address

The RJAH Orthopaedic Hospital NHSFT

Oswestry

SY10 7AG

United Kingdom

Employer's website

https://www.rjah.nhs.uk/ (Opens in a new tab)