Canterbury Medical Practice

Operations Administrator

Canterbury Medical Practice View all jobs


North East England
Permanent
Information Technology Specialist
GBP 13 - 14 per year

Posted 20 day(s) ago

Reference: 2420419


Job summary

This is a new part time role for 22.5 hours a week, Monday, Wednesday, Friday (07:30 - 15:30), working as part of the newly formed Operations Team providing admin support. A sound professional working relationship will be required with the GPs and staff working within the Practice.

Applicants must have own transport and be able to drive between sites.

Main duties of the job

Preparing reports, spreadsheets and operational summaries

Managing parking fines administration

Maintain policy registersRun data performance reports

Support digital access platformsProcess clinical appointment books

Log complaints and significant events and carry out investigations

Assist with governance data

Problem solve basic IT issues

Responsibilities will evolve as the role develops

About us

Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000 patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress

Details
Date posted

12 October 2026

Pay scheme

Other

Salary

£13.45 to £14.94 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1309-26-0014

Job locations

Ethelbert Road

Canterbury

Kent

CT1 3NR

United Kingdom


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Job description
Job responsibilities

Full information about the role can be found in the Job Description and Person Specification attached to this vacancy

Job description
Job responsibilities

Full information about the role can be found in the Job Description and Person Specification attached to this vacancy

Person Specification
Qualifications
Essential
  • Good standard of education with good literacy and numeracy skills
Experience
Essential
  • Good interpersonal and communication skills
  • Highly organised and excellent attention to detail
  • Time management and ability to prioritise workload
  • Good knowledge of Microsoft Office software and other IT systems
  • Ability to work autonomously
  • Ability to follow policy and procedures
  • Accuracy in recording data
Desirable
  • Track record of administrative experience in a healthcare setting or similar
  • Knowledge of EMIS Web Clinical System
Personal Qualities
Essential
  • Flexible approach to the evolving nature of the role
  • Able to show good initiative and judgement
  • Good communicator verbal and written
  • Enthusiastic and motivated
  • Ability to work collaboratively in a team
  • Drive to provide excellent administrative services
  • High levels of integrity and confidentiality
  • Take pride in providing a good service
  • Ability to use own initiative and work under pressure
Person Specification
Qualifications
Essential
  • Good standard of education with good literacy and numeracy skills
Experience
Essential
  • Good interpersonal and communication skills
  • Highly organised and excellent attention to detail
  • Time management and ability to prioritise workload
  • Good knowledge of Microsoft Office software and other IT systems
  • Ability to work autonomously
  • Ability to follow policy and procedures
  • Accuracy in recording data
Desirable
  • Track record of administrative experience in a healthcare setting or similar
  • Knowledge of EMIS Web Clinical System
Personal Qualities
Essential
  • Flexible approach to the evolving nature of the role
  • Able to show good initiative and judgement
  • Good communicator verbal and written
  • Enthusiastic and motivated
  • Ability to work collaboratively in a team
  • Drive to provide excellent administrative services
  • High levels of integrity and confidentiality
  • Take pride in providing a good service
  • Ability to use own initiative and work under pressure
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name

Canterbury Medical Practice

Address

Ethelbert Road

Canterbury

Kent

CT1 3NR

United Kingdom


Employer's website

https://www.canterburymedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details
Employer name

Canterbury Medical Practice

Address

Ethelbert Road

Canterbury

Kent

CT1 3NR

United Kingdom


Employer's website

https://www.canterburymedicalpractice.nhs.uk/ (Opens in a new tab)