Job summary

The role will require you to act as the first point of contact for medical staff, triaging and responding to enquiries as required, forwarding requests and details to other HR teams as appropriate, ensuring that staff receive a timely and accurate response. In addition to this, you will also support with compliance reporting (DBS, GMC, Right to Work), and the recruitment process, including undertaking recruitment pre-employment checks, inputting information on the ESR system and updating reports.

Main duties of the job

Maintain the Medical Workforce shared inbox on a daily basis either responding to emails or passing emails onto the relevant members of the Medical Workforce Team, or other HR departments, as appropriate.

Respond to requests for Certificates of Employment, ensuring the relevant information is supplied and the doctor receives the documentation within agreed timescales. On occasions it may be necessary to respond to urgent requests outside of the normal timescale for response, e.g., for employees to have the information required to support Visa applications.

Provide first line advice on some medical terms and conditions of service e.g., annual leave entitlements, notice periods, etc. forwarding and/or escalating to others in the Medical Workforce team as appropriate.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.

We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.

We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.

To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo

Adverts may close early, so you are encouraged to apply as soon as possible.