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Healthcare Support Worker
Worcestershire Acute Hospitals NHS Trust View all jobs
Posted 4 hour(s) ago
Reference: 2426607
Job summary
An exciting opportunity is awaiting you if you are a highly motivated, enthusiastic healthcare assistant with excellent communication skills. We want you to join our team in our Day Surgery unit at Kidderminster Treatment centre. The post is 30 hours per week, working long days over Monday to Saturday. You will have the opportunity to be part of this service and our innovative ways of working as we grasp this opportunity to influence, shape and develop the changing face of our stand alone Day surgery unit.
The Surgical Day Case unit provides surgery, for a variety of specialities including General surgery, Orthopaedics, Gynaecology, ENT, Breast, Dermatology, Dental and Urology.
The ability to communicate effectively with the patients and all members of the team is essential. You will be supported in this post by the unit manager and our exceptional team.
Main duties of the job
Ensure the unit is adequately prepared at the start of the day and re-stocked as necessary, including cleaning ward areas and trolleys etc.
To welcome patients onto the unit and undertake observations this includes temperature, pulse, respirations, blood pressure, oxygen saturation levels, weight, body mass index, urinalysis and blood sugars. Any variations must be reported immediately to trained staff to maintain patient safety.
To assist trained nurse with patient admissions and to care for patients post operatively, providing diet and fluids and observations.
To assist in the maintenance of a safe and clean clinical environment to reduce the risk of infection.
To assist with the ordering and monitoring of stock items to ensure efficient use of department resources.
To chaperone patients during physical examinations and procedures.
To assess patients wellbeing and seek support if required from other healthcare professionals.
About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
Date posted
14 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,706 to £27,476 a year
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
C9365-26-0812
Job locations
Kidderminster General Hospital
Bewdley Road
KIDDERMINSTER
Worcestershire
DY11 6RJ
United Kingdom
Job description
Job responsibilities
Key Working Relationships:
Senior and junior medical and nursing staff, ward clerks, other health care professionals, MDT, patients and their relatives, volunteers
Risk Assessment:
The post involves manual handling activities and exposure to body fluids and chemicals. May involve some VDU work and individuals may be / are exposed to violence and aggression.
Job Purpose:The Health Care Assistant is a member of the ward/department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to:
To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.
To support the clinical team with day to day supervision of junior staff and students.
To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.
To support the ward/department staff to provide a high quality service.
Undertakes a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.
For further information, please contact Sr Mason 01562 512356
Key Duties:
General duties:
Ensure the unit is adequately prepared at the start of the day and re-stocked as necessary, including cleaning recliner chairs and trolleys etc.
To welcome patients onto the unit and undertake observations this includes temperature, pulse, respirations, blood pressure, oxygen saturation levels, weight, body mass index, urinalysis and blood sugars. Any variations must be reported immediately to trained staff to maintain patient safety.
To assist in the maintenance of a safe and clean clinical environment to reduce the risk of infection.
To ensure all patient records whether electronic or written are updated as required.
To answer telephone calls and to take messages informing appropriate persons of the call received.
To assist with the ordering and monitoring of stock items to ensure efficient use of department resources.
To chaperone patients during physical examinations and procedures.
To undertake clinical procedures as defined by Trust protocol and procedures.
To assess patients wellbeing and seek support if required from other healthcare professionals.
To report immediately to the nurse in charge any observed change in a patients condition or any concern expressed by a patient about nursing or medical treatment to maintain patient safety and improve communication.
To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
To ensure patients are kept fully informed of their situation.
To respond to patient requests for non-clinical information to improve communication.
To carry out reception, clerical and housekeeping duties as required improving department efficiency.
Job description
Job responsibilities
Key Working Relationships:
Senior and junior medical and nursing staff, ward clerks, other health care professionals, MDT, patients and their relatives, volunteers
Risk Assessment:
The post involves manual handling activities and exposure to body fluids and chemicals. May involve some VDU work and individuals may be / are exposed to violence and aggression.
Job Purpose:The Health Care Assistant is a member of the ward/department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to:
To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.
To support the clinical team with day to day supervision of junior staff and students.
To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.
To support the ward/department staff to provide a high quality service.
Undertakes a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.
For further information, please contact Sr Mason 01562 512356
Key Duties:
General duties:
Ensure the unit is adequately prepared at the start of the day and re-stocked as necessary, including cleaning recliner chairs and trolleys etc.
To welcome patients onto the unit and undertake observations this includes temperature, pulse, respirations, blood pressure, oxygen saturation levels, weight, body mass index, urinalysis and blood sugars. Any variations must be reported immediately to trained staff to maintain patient safety.
To assist in the maintenance of a safe and clean clinical environment to reduce the risk of infection.
To ensure all patient records whether electronic or written are updated as required.
To answer telephone calls and to take messages informing appropriate persons of the call received.
To assist with the ordering and monitoring of stock items to ensure efficient use of department resources.
To chaperone patients during physical examinations and procedures.
To undertake clinical procedures as defined by Trust protocol and procedures.
To assess patients wellbeing and seek support if required from other healthcare professionals.
To report immediately to the nurse in charge any observed change in a patients condition or any concern expressed by a patient about nursing or medical treatment to maintain patient safety and improve communication.
To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
To ensure patients are kept fully informed of their situation.
To respond to patient requests for non-clinical information to improve communication.
To carry out reception, clerical and housekeeping duties as required improving department efficiency.
Person Specification
Experience
Essential
- Previous experience working as a healthcare assistant
Desirable
- NHS experience.
- Qualified to NVQ level 3
- Experience of working in day surgery.
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent
- Qualified to NVQ level 2 in Health and Social Care
Desirable
- Qualified to NVQ level 3
Person Specification
Experience
Essential
- Previous experience working as a healthcare assistant
Desirable
- NHS experience.
- Qualified to NVQ level 3
- Experience of working in day surgery.
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent
- Qualified to NVQ level 2 in Health and Social Care
Desirable
- Qualified to NVQ level 3
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Kidderminster General Hospital
Bewdley Road
KIDDERMINSTER
Worcestershire
DY11 6RJ
United Kingdom
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Kidderminster General Hospital
Bewdley Road
KIDDERMINSTER
Worcestershire
DY11 6RJ
United Kingdom
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)