Job summary

The post holder's primary responsibility as Business Support Assistant is to organise diaries, meetings and respond to correspondence as required.

The post holder will be responsible for accurate data entry to support finance functions and supporting the QHS Business Manager to ensure segregation of contract budgets and track monthly spend, including the separation of PCN funds from QHS business.

The post holder will be expected to provide administrative support for the PCN, GP Federation, Board and Senior Management Team meetings.

The post holder will develop and distribute communication materials to relevant teams and stakeholder. This includes supporting the Business Manager with internal and external communication materials including newsletters and bulletins.

Confidentiality is essential in the management of these duties as well as precise administration and attention to detail.

Quay Health Solutions does not hold a VISA sponsorship licence.

Quay Health Solutions has the right to close this advert earlier should we become inundated with applications.

Main duties of the job

• Undertake administrative functions including data entry or analysis to support the provision of information to QHS & NSPCN about key objectives or performance indicators. This includes PCN additional role reimbursement scheme (ARRS) portal, supporting the efficient administration of finance functions
• Support diary management for QHS & PCN staff
• Prepare agendas, and liaising with managers, collate & share relevant supporting information for meetings
• Take minutes, notes & actions for meetings, including the Senior Management Team (SMT) meeting
• Support the Business Manager in the efficient running of external meetings e.g. QHS members meetings
• Support the delivery of comms plans, setting out strategic objectives
• Liaise with practice managers & reception teams in North Southwark to ensure correct contact details are used & information about campaigns is shared
• Support the Business Manager in the preparation of reports & briefings as required
• Support the Business Manager in the creation of Annual Report for both the PCN & Federation
• Support the development of practice-facing dashboards for providing oversight of delivery on contract KPIs
• Ensure a timely response to all emails received within the Finance inbox
• Respond to invoice queries
• Track monthly & quarterly payments and receipts
• Identify any data entry discrepancies
• Maintain finance files
• Escalate any issues to the Business Manager

More duties of the role can be found in the attached job description.

About us

QHS is a Community Interest Company (CIC) jointly delivering services that improve outcomes for over 200,000 registered patients. 13 North Southwark member general practices have come together as a Primary Care Network (PCN) that provides the building blocks for at scale service delivery and wider system integration through three Neighbourhoods. These are the delivery units for integrated place-based care, bringing together local health and care organisations (including social care, the voluntary sector and patient groups) to work collaboratively to deliver more joined-up, patient-centred services.

As part of the NHS 10-year Plan, QHS has joined with the south Southwark GP Federation, Improving Health Limited (IHL) to partner with Guys & St. Thomas NHS Foundation Trust (GSTT) to deliver the Southwark integrator function.

Neighbourhood health service integrators have been tasked with establishing the foundations and building the relationships needed to deliver proactive, integrated and equitable neighbourhood health services shaped by local communities. Integrators will provide the vital infrastructure, connections and coordination needed to turn policy into practice and bring care closer to home.

QHS holds contracts to deliver a range of primary care services, as well as being the employer for all PCN staff.