Job summary

We are looking for a dynamic team member to join our team for Urgent Care, St Anne's Centre, Hastings The successful candidate will be support our MDT on the ward to provide first rate patient centred care. You will be supporting our Urgent Care which consists of Mental Health Liaison Team and The Haven and your role is supporting these teams with a range of administrative tasks.

You will ensure all patient information is checked and up to date on our electronic patient record and ensure it is updated as required.

General admin tasks including uploading to our patient records, creating draft letters, referrals and reports for our medical team as well as ensuring you are point of contact for our medical team for general enquiries.

You will need to liaise with professionals both internal to the Trust and externally so excellent communication skills will be needed.

Ordering for the team as requested.

Support your admin colleagues during periods of absences/work needs including covering our reception area on a rota basis.

Due to the nature of the role this will be on site and remote working would not be possible as the role needs to support our clinical MDT during the day.

This role will be on site due to the nature of the work we are unable to offer remote working.

Main duties of the job

As part of your role you will be supporting the team ensuring the required paperwork is completed in a timely manner and shared with the GP and others as requested. Ensuring patient EPR is updated. Processing referrals into the team ensuring they are shared with appropriate staff ensuring compliance within the appropriate timeframe.

Ensuring you adhere to confidentiality at all times during your working day.

About us

Sussex Partnership NHS Foundation Trust supports people with mental health needs.

Urgent Care support people in a mental health crisis who present to our General Hospital A&E Department or who are inpatients on the ward offering our colleagues support. The Haven is a short stay safe space where patients are able to decompress in a quiet and therapeutic environment.

We support our staff with ongoing training and development opportunities and you will receive regular supervision with a senior admin team member and we welcome regular wellbeing check ins with the team.