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Administration Support Officer
Stockport NHS Foundation Trust View all jobs
Posted 17 day(s) ago
Reference: 2431758
Job summary
The post holder will be based at Stepping Hill Hospital and will be responsible for providing general admin support within the Ophthalmology team as well as developing a variety of Administration skills.
The post-holder will be required to use computerised systems such as Patient Administration System (PAS/Patient Centre), Advantis, Theatreman, and Pathway Monitoring System (PMS).
Main duties of the job
- To provide clerical support to the Ophthalmology team.
- To open mail, collate patient results and scan to patient electronic record.
- To collect patient notes as required.
- To contact patients to confirm planned surgery dates.
- To monitor patient results using test tracker system.
- To process patient letters to prepare for postage
- To assist with the review patients with no current appointment activity
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
o NHS Staff discounts
o Cycle to work scheme
oSalary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Details
Date posted
16 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
362-ADM2OPH-10-26
Job locations
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
United Kingdom
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed
Person Specification
Education
Essential
- Educated to GCSE standard or equivalent or equivalent experience
Knowledge
Desirable
- Knowledge of administrative procedures and systems
- Management of resources
Experience
Essential
- Experience of working with people
Desirable
- Experience of telephone duties
- Experience of adapting work style and approach to meet the needs of the service
Skills
Essential
- Good communication skills at all levels - written and verbal.
- Willingness to work to tight deadlines
- Ability to work as part of a team as well as independently.
- Is flexible and adaptable in their approach
Person Specification
Education
Essential
- Educated to GCSE standard or equivalent or equivalent experience
Knowledge
Desirable
- Knowledge of administrative procedures and systems
- Management of resources
Experience
Essential
- Experience of working with people
Desirable
- Experience of telephone duties
- Experience of adapting work style and approach to meet the needs of the service
Skills
Essential
- Good communication skills at all levels - written and verbal.
- Willingness to work to tight deadlines
- Ability to work as part of a team as well as independently.
- Is flexible and adaptable in their approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
United Kingdom
Employer's website
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
United Kingdom