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Posted 17 day(s) ago
Reference: 2432281
Job summary
The Practice Administrator is responsible for the day-to-day administration and operational management of the practice, ensuring the delivery of high-quality services to the patient population.
Working closely with the Operations Manager and Partners, the post holder will oversee and resolve operational issues and undertake delegated responsibilities, including patient registrations
Main duties of the job
Assisting as required, the Operations Manager and Reception Supervisor in monitoring and evaluating practice performance. Producing monthly reports for practice leads on QOF, ECF, DES
Supporting GP partners in planning, developing and implementing service improvements.
Overseeing the daily petty cash system in conjunction with the Reception Supervisor
About us
We are a practice of 17,500 patients across 2 sites in Ware (Church Street Surgery) and Hertford (Castlegate Surgery), Hertfordshire.
We are dynamic, supportive and forward-thinking team. We are a teaching and training practice, with partners teaching GP trainees and involved in Cambridge Medical School student teaching.
Details
Date posted
16 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2862-26-0015
Job locations
St Marys Courtyard
Church Street
Ware
Hertfordshire
SG12 9EF
United Kingdom
The Castlegate Surgery
42 Castle Street
HERTFORD
SG14 1HH
United Kingdom
Job description
Job responsibilities
Using clinical software to undertake searches and extract, validate and analyse patient and statistical data for reports.
- Ensuring read codes are accurately and consistently applied across patient records.
- Monthly CQRS submission
- Managing the ordering of supplies, equipment, office furniture and stationery
- Raising invoices for payment and supporting administrative financial processes via Xero
- Edec submission
- DSPT toolkit annual submission
- Submission annual KO41b data
- Preparing staff payroll monthly
- Administering staff NHS pensions
- Supporting GP partners in planning, developing and implementing service improvements
- Identifying opportunities to improve practice performance against key targets.
- Ensuring patient recall processes are implemented effectively by the administrative team
- Facilitating clear and effective communication between all members of the practice team.
- Supporting a positive working environment in which staff can contribute to service improvement
- Promoting teamwork, cooperation, motivation and commitment to practice objectives
- Ensuring read codes are accurately and consistently applied across patient records
- Maintaining effective stock control and ensuring appropriate stock levels.
- Raising invoices for payment and supporting administrative financial processes via Xero
- Preparing staff payroll monthly
- Identifying opportunities to improve practice performance against key targets.
Job description
Job responsibilities
Using clinical software to undertake searches and extract, validate and analyse patient and statistical data for reports.
- Ensuring read codes are accurately and consistently applied across patient records.
- Monthly CQRS submission
- Managing the ordering of supplies, equipment, office furniture and stationery
- Raising invoices for payment and supporting administrative financial processes via Xero
- Edec submission
- DSPT toolkit annual submission
- Submission annual KO41b data
- Preparing staff payroll monthly
- Administering staff NHS pensions
- Supporting GP partners in planning, developing and implementing service improvements
- Identifying opportunities to improve practice performance against key targets.
- Ensuring patient recall processes are implemented effectively by the administrative team
- Facilitating clear and effective communication between all members of the practice team.
- Supporting a positive working environment in which staff can contribute to service improvement
- Promoting teamwork, cooperation, motivation and commitment to practice objectives
- Ensuring read codes are accurately and consistently applied across patient records
- Maintaining effective stock control and ensuring appropriate stock levels.
- Raising invoices for payment and supporting administrative financial processes via Xero
- Preparing staff payroll monthly
- Identifying opportunities to improve practice performance against key targets.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics and English (C or above)
Experience
Essential
- Strong organisation skills and the ability to prioritise tasks in a busy environment.
Desirable
- Experience using SystmOne or other clinical system.
- Knowledge of GP practice procedures.
- Excellent IT skills confidence using digital systems.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics and English (C or above)
Experience
Essential
- Strong organisation skills and the ability to prioritise tasks in a busy environment.
Desirable
- Experience using SystmOne or other clinical system.
- Knowledge of GP practice procedures.
- Excellent IT skills confidence using digital systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
New River Health
Address
St Marys Courtyard
Church Street
Ware
Hertfordshire
SG12 9EF
United Kingdom
Employer's website
Employer details
Employer name
New River Health
Address
St Marys Courtyard
Church Street
Ware
Hertfordshire
SG12 9EF
United Kingdom