Job summary

1. We are seeking a friendly, organised and reliable Receptionist to join our busy General Practice team on a part-time basis.

   As a key point of contact for our patients, you will provide front-line reception and administrative support, helping to ensure the smooth and efficient running of the practice while delivering a professional and welcoming service.

   Working hours

   The required shifts are:

   • Monday: 1:15 pm 6:45 pm
   • Thursday: 1:15 pm 6:45 pm

   Additional overtime will also be required on a weekly basis, when necessary, to provide cover for staff annual leave and sickness absence.

   Please note: The Monday and Thursday afternoon shifts are fixed and non-negotiable, as these are the specific hours we need to cover. Applicants must be able to commit to both shifts on a regular weekly basis.

   Start date: Early November 2026.

   If you are dependable, approachable and enjoy working in a busy patient-focused environment, we would love to hear from you.

Main duties of the job

Greet patients and visitors in a polite and welcoming manner.

Answer telephone calls promptly and efficiently, booking appointments and handling general inquiries.

Process patient check-ins and update records using clinical software

Manage repeat prescription requests in line with practice protocols.

Ensure the reception area is kept tidy and confidential at all times.

Handle sensitive and confidential information with discretion and professionalism.

Liaise with GPs, nurses, and administrative staff to support the smooth running of the surgery.

About us

We are a busy, friendly surgery based in Sholing and Bitterne.

Our Main branch is based in Sholing, with a sub branch in Bitterne.