Job summary

An exciting opportunity has arisen for an experienced and motivated Dispenser to join our friendly and supportive Dispensary team.

We are looking for a hardworking, enthusiastic, and patient-focused individual who can deliver a high-quality dispensing service whilst maintaining excellent attention to detail. The successful candidate will work as part of a busy and proactive team, ensuring prescriptions are processed accurately and efficiently in accordance with practice policies and procedures.

Previous dispensing experience and an NVQ Level 2 Pharmacy/Dispensary Assistant qualification are essential for this role.

Main duties of the job

Process prescriptions authorised by GPs and prescribing clinicians in accordance with practice procedures.

Ensure that all medicines and appliances dispensed are accurately checked against the prescription.

Refer any queries regarding medication, dosage, or labelling instructions to the authorising clinician or duty doctor.

Assist at the dispensary hatch, issuing medications to patients and collecting prescription charges where appropriate.

Ensure patient declarations on FP10 prescription forms are completed and signed correctly.

Learn and utilise the SystmOne ordering system to process medication orders and maintain stock levels.

Assist with dispensary administration, including cashing up and prescription counting.

Provide a professional, efficient, and courteous service when dealing with patient queries.

Participate in dispensary housekeeping and stock management activities.

About us

At Cutlers Hill Surgery, we are dedicated to providing compassionate, high-quality healthcare to our patients. We are a welcoming and supportive practice with a strong team ethos, where collaboration, innovation and continuous improvement are at the heart of what we do. We value our staff and are committed to creating an environment where everyone can thrive and develop professionally.

Cutlers Hill Surgery is committed to promoting equality, diversity and inclusion. We welcome applications from all sections of the community and are committed to creating a working environment where everyone is treated with dignity, fairness and respect.

Details

Date posted

19 October 2026

Pay scheme

Other

Salary

£12.80 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1418-26-0009

Job locations

Bungay Road

Halesworth

Suffolk

IP19 8SG

United Kingdom

Job description

Job responsibilities

Process prescriptions authorised by GPs and prescribing clinicians in accordance with practice procedures.

Ensure that all medicines and appliances dispensed are accurately checked against the prescription.

Refer any queries regarding medication, dosage, or labelling instructions to the authorising clinician or duty doctor.

Assist at the dispensary hatch, issuing medications to patients and collecting prescription charges where appropriate.

Ensure patient declarations on FP10 prescription forms are completed and signed correctly.

Learn and utilise the SystmOne ordering system to process medication orders and maintain stock levels.

Assist with dispensary administration, including cashing up and prescription counting.

Provide a professional, efficient, and courteous service when dealing with patient queries.

Participate in dispensary housekeeping and stock management activities.

Job description Job responsibilities Process prescriptions authorised by GPs and prescribing clinicians in accordance with practice procedures. Ensure that all medicines and appliances dispensed are accurately checked against the prescription. Refer any queries regarding medication, dosage, or labelling instructions to the authorising clinician or duty doctor. Assist at the dispensary hatch, issuing medications to patients and collecting prescription charges where appropriate. Ensure patient declarations on FP10 prescription forms are completed and signed correctly. Learn and utilise the SystmOne ordering system to process medication orders and maintain stock levels. Assist with dispensary administration, including cashing up and prescription counting. Provide a professional, efficient, and courteous service when dealing with patient queries. Participate in dispensary housekeeping and stock management activities.

Person Specification

Experience

Essential

• Have previous experience working within a dispensary or pharmacy setting.
• Possess excellent communication and customer service skills.
• Be confident using computer systems and learning new software.
• Be able to work accurately in a fast-paced environment.
• Demonstrate excellent attention to detail and organisational skills.
• Be compassionate, professional, and approachable.
• Work effectively both independently and as part of a team.

Qualifications

Essential

• Hold an NVQ Level 2 Pharmacy/Dispensary Assistant qualification.

Person Specification Experience Essential Have previous experience working within a dispensary or pharmacy setting. Possess excellent communication and customer service skills. Be confident using computer systems and learning new software. Be able to work accurately in a fast-paced environment. Demonstrate excellent attention to detail and organisational skills. Be compassionate, professional, and approachable. Work effectively both independently and as part of a team. Qualifications Essential Hold an NVQ Level 2 Pharmacy/Dispensary Assistant qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cutlers Hill Surgery

Address

Bungay Road

Halesworth

Suffolk

IP19 8SG

United Kingdom

Employer's website

https://www.cutlershillsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cutlers Hill Surgery

Address

Bungay Road

Halesworth

Suffolk

IP19 8SG

United Kingdom

Employer's website

https://www.cutlershillsurgery.co.uk/ (Opens in a new tab)