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Posted 12 day(s) ago
Reference: 2437837
Job summary
The Clinical Support Worker (Band 3) will work as an integral member of the multidisciplinary team, supporting registered healthcare professionals in the delivery of high-quality, safe and compassionate care to patients. The post holder will provide both personal and clinical care within their level of competence, ensuring the dignity, privacy, comfort and wellbeing of patients are maintained at all times.
Working under the direction and supervision of registered practitioners, the post holder will undertake a range of delegated duties including patient observations, monitoring and recording physiological measurements, supporting patients with activities of daily living, assisting with mobility, nutrition and hydration needs, and contributing to the assessment of patients by recognising and reporting any changes in condition or concerns promptly.
The Clinical Support Worker will be responsible for maintaining accurate and timely patient records, adhering to Trust policies, procedures and professional standards, and ensuring infection prevention and control measures are consistently applied. The post holder will contribute to maintaining a safe, clean and welcoming care environment and will support the effective day-to-day running of the service.
Main duties of the job
To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
To assist in the supervision of other healthcare and support staff as directed.
To carry out duties as specified within the Trust's approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.
To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patient's condition.
Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.
To report all care that has been given to patients within the team to a registered professional.
To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
To keep the clinical area clean and tidy, maintaining a safe environment.
To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
20 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annual
Contract
Permanent
Working pattern
Part-time
Reference number
407-CORPORATE-8278689
Job locations
Walsall Manor hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
To assist in the supervision of other healthcare and support staff as directed.
To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.
To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.
Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.
To report all care that has been given to patients within the team to a registered professional.
To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
To keep the clinical area clean and tidy, maintaining a safe environment.
To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
To chaperone or escort patients as needed under the direction of the registered professional.
To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
To assist with the discharge process for patients as directed by the registered professional.
Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.
Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.
Please see attached JD and PS for full list of role and responsibilities
Job description
Job responsibilities
To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
To assist in the supervision of other healthcare and support staff as directed.
To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.
To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.
Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.
To report all care that has been given to patients within the team to a registered professional.
To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
To keep the clinical area clean and tidy, maintaining a safe environment.
To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
To chaperone or escort patients as needed under the direction of the registered professional.
To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
To assist with the discharge process for patients as directed by the registered professional.
Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.
Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.
Please see attached JD and PS for full list of role and responsibilities
Person Specification
Qualifications
Essential
- NVQ Health and social care level II or working towards or holds equivalent qualification.
Knowledge and Experience
Essential
- Demonstrate working within a health care environment.
- Basic knowledge of safeguarding Adults / Children.
Key Competencies
Essential
- Good IT skills / use of patient management systems
- Able to work on own initiative but also to work within a team.
Skills and Aptitudes
Essential
- Excellent Communication Skills
- Calm & Approachable Manner
- Good Organisational & Time Management Skills
Other
Desirable
- Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities.
- Able, with appropriate support, to work in an emotionally demanding environment.
Person Specification
Qualifications
Essential
- NVQ Health and social care level II or working towards or holds equivalent qualification.
Knowledge and Experience
Essential
- Demonstrate working within a health care environment.
- Basic knowledge of safeguarding Adults / Children.
Key Competencies
Essential
- Good IT skills / use of patient management systems
- Able to work on own initiative but also to work within a team.
Skills and Aptitudes
Essential
- Excellent Communication Skills
- Calm & Approachable Manner
- Good Organisational & Time Management Skills
Other
Desirable
- Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities.
- Able, with appropriate support, to work in an emotionally demanding environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor hospital
Moat Road
Walsall
WS2 9PS
United Kingdom