Avon & Wiltshire Mental Health Partnership NHS Trust

Band 3 Healthcare Support Worker - Bristol

Avon & Wiltshire Mental Health Partnership NHS Trust View all jobs


North East England
Permanent
Support Staff
GBP 25,760 - 27,476 per year

Posted 9 day(s) ago

Reference: 2440294


Job summary

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

At Callington Road Hospital, we're proud to be at the heart of acute mental health services, providing compassionate and skilled care to adults in an inpatient setting. Our teams make a meaningful difference every day--and now, we're looking for new colleagues to join us.

Whether you're beginning your journey in mental health care or looking to grow within a supportive and dedicated team, this could be the perfect opportunity to start or progress your career.

We're seeking individuals who are passionate, motivated, and truly committed to caring for people living with serious mental health illnesses. In this role, you'll be part of a team offering high-quality, person-centred care--supporting people at some of the most challenging moments of their lives.

Because our patients need us around the clock, you'll need to be able to work a variety of shifts across a 24-hour period, including days, nights, weekends, and bank holidays.

Main duties of the job

Cherry Ward functions as an 18 bedded mixed sex acute ward for adults of working age. The ward successfully opened in the midst of the COVID-19 pandemic and since opening, our well developed, diverse and high achieving staff team have received high praise. Cherry Ward takes pride on being a therapies driven acute inpatient ward where we focus on utilising least restrictive therapeutic approaches to caring for our service users.

The ward works closely with the other inpatient wards to facilitate treatment on both the AWP Callington Road Hospital site and other units across the locality. Working on Cherry Ward would provide you with a wealth of learning opportunities to develop new skills in working with service users from a wide range of backgrounds and cultures, who are experiencing an acute episode of mental health problems.

Each patient has their own private en-suite room and there are shared communal areas for dining, activities, and relaxation. Additionally, there are separate spaces for female service users to ensure everyone feels secure and respected.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details
Date posted

21 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

342-BR160-1026

Job locations

Callington Road Hospital

Marmalade Road

Bristol

BS4 5BJ

United Kingdom


Job description
Job responsibilities

Take instruction from the nurse in charge.

Undertake RRI and physical interventions.

Comply with the unregistered code of conduct.

Keep the ward environment clean and tidy.

Make clear well written patient notes.

Support the ward by working shifts , early late nights.

Maintain health and safety.

Engage with patients on 1.1 time, talking and social activities.

Please see the attached job description and person specification for further details and information.

Job description
Job responsibilities

Take instruction from the nurse in charge.

Undertake RRI and physical interventions.

Comply with the unregistered code of conduct.

Keep the ward environment clean and tidy.

Make clear well written patient notes.

Support the ward by working shifts , early late nights.

Maintain health and safety.

Engage with patients on 1.1 time, talking and social activities.

Please see the attached job description and person specification for further details and information.

Person Specification
Education & Qualifications
Essential
  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
  • Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)
  • The Care Certificate (Cavendish Certificate of Fundamental Care) or equivalent.
Experience and Knowledge
Essential
  • Experience of working as a healthcare support worker in a clinical team
  • Knowledge of, and experience of working with, a range of mental health issues
  • Knowledge of care planning and its uses in a mental health setting.
  • An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
  • Experience of working in a busy team, and an ability to use initiative at times of pressure
Skills and Abilities
Essential
  • Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
  • Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly.
  • Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues
Person Specification
Education & Qualifications
Essential
  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
  • Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)
  • The Care Certificate (Cavendish Certificate of Fundamental Care) or equivalent.
Experience and Knowledge
Essential
  • Experience of working as a healthcare support worker in a clinical team
  • Knowledge of, and experience of working with, a range of mental health issues
  • Knowledge of care planning and its uses in a mental health setting.
  • An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
  • Experience of working in a busy team, and an ability to use initiative at times of pressure
Skills and Abilities
Essential
  • Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
  • Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly.
  • Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Callington Road Hospital

Marmalade Road

Bristol

BS4 5BJ

United Kingdom


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer details
Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Callington Road Hospital

Marmalade Road

Bristol

BS4 5BJ

United Kingdom


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)