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Safeguarding Admin Lead - Symphony South
Symphony Healthcare Services Limited View all jobs
Posted 13 day(s) ago
Reference: 2440302
Job summary
Symphony Healthcare Services are recruiting for a Safeguarding Admin Lead to support our practices located amongst Symphony South, on a full time permanent contract.
You will play a key part in supporting the safe, effective and consistent delivery of safeguarding administration and medical records summarising across Symphony South Healthcare.
This vacancy consists of 37.5 hours a week.
The pay rate for this role is £13.09, increasing to £13.34 after probation.
This vacancy will close at midnight on 30th October 2026.
Main duties of the job
The postholder will take a lead role in coordinating safeguarding administrative processes, ensuring that systems are maintained, records are accurate, safeguarding information is processed promptly, and appropriate monitoring and governance arrangements are in place.
Working closely with the Clinical Safeguarding Leads, Practice Management and administrative teams, the postholder will support the implementation and ongoing maintenance of safeguarding procedures in accordance with Symphony Healthcare Services (SHS), NHS and Care Quality Commission (CQC) requirements.
Alongside safeguarding responsibilities, the postholder will undertake medical records summarising, helping to manage incoming patient records and reduce historical backlogs.
About us
Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.
Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).
Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.
Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.
Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).
We look forward to hearing from you and receiving your application.
Details
Date posted
21 October 2026
Pay scheme
Other
Salary
£13.09 an hour
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0215-SAL-SS-OCT26
Job locations
Crewkerne Health Centre
Middle Path
CREWKERNE
Somerset
TA18 8BX
United Kingdom
Martock Surgery
Church Street
MARTOCK
Somerset
TA12 6JL
United Kingdom
South Petherton Medical Centre
Bernard Way
SOUTH PETHERTON
Somerset
TA13 5EG
United Kingdom
Hamdon Medical Centre
Matts Lane
STOKE-SUB-HAMDON
Somerset
TA14 6QE
United Kingdom
Ilchester Doctors Surgery
17 Church Street
Ilchester
YEOVIL
Somerset
BA22 8LN
United Kingdom
Buttercross Health Centre
Behind Berry
SOMERTON
Somerset
TA11 7PB
United Kingdom
Job description
Job responsibilities
You will:
- co-ordinate the maintenance of accurate, up-to-date safeguarding registers for children and adults across the designated Symphony South sites.
- You will undertake regular EMIS safeguarding searches using approved search protocols.
- You will also support the safe transfer and continuity of safeguarding information when patients register, leave or move between practices.
- Coordinate the administration of incoming safeguarding correspondence from external agencies, including social services, health visitors, schools and other healthcare professionals.
- Ensure administrative actions are recorded appropriately and outstanding items are escalated when necessary.
- Coordinate regular adult and child safeguarding meetings with the designated Clinical Safeguarding Leads.
- Maintain accurate, confidential meetings records and action logs.
- Ensure governance evidence, such as meeting dates and completion records, is appropriately maintained on approved systems, including Clarity where required.
- Support the implementation of safeguarding Standard Operating Procedures (SOPs) across Symphony South Healthcare.
- Help establish consistent safeguarding administrative arrangements across the Symphony South sites.
- Support the monitoring of safeguarding training compliance across the practice.
- Request and record safeguarding continuing professional development (CPD) evidence when required.
- Undertake regular administrative quality checks of safeguarding registers, searches, coding and record keeping.
- Produce regular safeguarding administrative updates for the Management Team and Clinical Safeguarding Leads.
To read more about this job role, please read the Job Description.
Job description
Job responsibilities
You will:
- co-ordinate the maintenance of accurate, up-to-date safeguarding registers for children and adults across the designated Symphony South sites.
- You will undertake regular EMIS safeguarding searches using approved search protocols.
- You will also support the safe transfer and continuity of safeguarding information when patients register, leave or move between practices.
- Coordinate the administration of incoming safeguarding correspondence from external agencies, including social services, health visitors, schools and other healthcare professionals.
- Ensure administrative actions are recorded appropriately and outstanding items are escalated when necessary.
- Coordinate regular adult and child safeguarding meetings with the designated Clinical Safeguarding Leads.
- Maintain accurate, confidential meetings records and action logs.
- Ensure governance evidence, such as meeting dates and completion records, is appropriately maintained on approved systems, including Clarity where required.
- Support the implementation of safeguarding Standard Operating Procedures (SOPs) across Symphony South Healthcare.
- Help establish consistent safeguarding administrative arrangements across the Symphony South sites.
- Support the monitoring of safeguarding training compliance across the practice.
- Request and record safeguarding continuing professional development (CPD) evidence when required.
- Undertake regular administrative quality checks of safeguarding registers, searches, coding and record keeping.
- Produce regular safeguarding administrative updates for the Management Team and Clinical Safeguarding Leads.
To read more about this job role, please read the Job Description.
Person Specification
Knowledge and Skills
Essential
- Computer literate and good keyboard skills
- Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels
- Excellent organisational skills
- Strong attention to detail and the ability to transfer accurate information
- Work well under pressure
- Use own initiative within clear boundaries, seeking advice when necessary
- Demonstrate enthusiasm and a strong sense of teamwork
- Ability to complete tasks to a high standard with frequent interruptions
Desirable
- Knowledge of the NHS/General Practice
Experience
Essential
- Experience in Safeguarding, both children and adults
- Experience of working within an administrative team
- Recognise the significance of different situations (including emergencies) and take appropriate action, following standard policies and procedures.
Desirable
- Experience of working in a customer faced environment
- Experience of working in the NHS or similar health care setting
Qualifications
Essential
- English & Maths GCSE or equivalent (grade A*-D/grade 9 to 3)
Person Specification
Knowledge and Skills
Essential
- Computer literate and good keyboard skills
- Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels
- Excellent organisational skills
- Strong attention to detail and the ability to transfer accurate information
- Work well under pressure
- Use own initiative within clear boundaries, seeking advice when necessary
- Demonstrate enthusiasm and a strong sense of teamwork
- Ability to complete tasks to a high standard with frequent interruptions
Desirable
- Knowledge of the NHS/General Practice
Experience
Essential
- Experience in Safeguarding, both children and adults
- Experience of working within an administrative team
- Recognise the significance of different situations (including emergencies) and take appropriate action, following standard policies and procedures.
Desirable
- Experience of working in a customer faced environment
- Experience of working in the NHS or similar health care setting
Qualifications
Essential
- English & Maths GCSE or equivalent (grade A*-D/grade 9 to 3)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Symphony Healthcare Services Limited
Address
Crewkerne Health Centre
Middle Path
CREWKERNE
Somerset
TA18 8BX
United Kingdom
Employer's website
https://www.symphonyhealthcareservices.com/ (Opens in a new tab)
Employer details
Employer name
Symphony Healthcare Services Limited
Address
Crewkerne Health Centre
Middle Path
CREWKERNE
Somerset
TA18 8BX
United Kingdom
Employer's website
https://www.symphonyhealthcareservices.com/ (Opens in a new tab)