Job summary

Healthcare Support Worker - Integrated Neighbourhood Team (Wound Healing Focus)

An exciting opportunity has arisen for an enthusiastic and motivated Healthcare Support Worker to join the Integrated Neighbourhood Team (INT) at University Hospitals Coventry and Warwickshire NHS Trust.

Working as part of a multidisciplinary neighbourhood team, you will support the delivery of high-quality, person-centred care to patients in their own homes, care homes and community clinics. You will work alongside Registered Nurses and other healthcare professionals to help patients maintain their independence, manage long-term conditions and achieve the best possible health outcomes.

A key element of this role will be supporting patients with wound healing needs, including lower limb ulceration, surgical wounds, pressure ulcer prevention and other complex wounds. Under the direction of Registered Nurses, you will contribute to the delivery of treatment plans, monitor progress and support patients in achieving positive healing outcomes.

Whilst wound healing will be a priority area of practice, the role also involves supporting the wider needs of patients through delegated aspects of their care plan. This may include tasks such as medication administration, insulin administration, clinical observations and other planned interventions, ensuring patients receive holistic, coordinated care during each visit.

Main duties of the job

About the Neighbourhood Team

Our Integrated Neighbourhood Teams provide coordinated care closer to home, bringing together a range of health and social care professionals to meet the needs of local populations.

The team supports patients with acute, chronic and complex health needs, helping to prevent avoidable hospital admissions and enabling people to remain safe and independent within their own communities. Working collaboratively across services, we aim to deliver proactive, responsive and personalised care.

As a Healthcare Assistant within the team, you will play a vital role in supporting patients and contributing to the delivery of safe, effective and compassionate care.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

21 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-ACS-B3-8381864

Job locations

Tile Hill Primary Care Centre

Tile Hill

Coventry

CV4 9PQ

United Kingdom

Job description

Job responsibilities

What We Are Looking For

We are seeking a Healthcare Support Worker who:

• Have experience working in a healthcare or care setting.
• Are passionate about delivering compassionate, high-quality patient care.
• Have an interest in community nursing, wound healing and long-term condition management.
• Demonstrate excellent communication and interpersonal skills.
• Can work independently within agreed competencies and seek support when required.
• Are able to prioritise workload and manage their time effectively.
• Work well as part of a multidisciplinary team.
• Are committed to learning, development and the acquisition of new skills.

Desirable Experience

• Experience working within community services, district nursing or outpatient settings.
• Experience supporting patients with wound care needs.
• Knowledge of skin integrity and pressure ulcer prevention.
• Experience caring for patients with long-term conditions.
• Understanding of person-centred care and promoting independence.
• Hold a full UK driving licence and have access to a vehicle.

This is an excellent opportunity to gain experience within community nursing while developing enhanced knowledge and competencies in wound healing and lower limb management.

For further details of the role please see the attached job description.

A full UK driving license is essential for this role. Please note that an international driving license is not accepted.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

The group is currently trialling a new Integrated Neighbourhood Team (INT) model following a collaborative event with internal and external stakeholders. This pilot aims to explore team structures and assess the impact on patient experience. While no formal redesign has taken place yet, the outcomes of this trial may inform future service delivery and team configuration across the group.

If you are successful in your application, please be aware that your team structure and line management may be subject to change in the future as part of this evolving model. However, any formal changes will be preceded by appropriate consultation in line with organisational policy.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Job description Job responsibilities What We Are Looking For We are seeking a Healthcare Support Worker who: Have experience working in a healthcare or care setting. Are passionate about delivering compassionate, high-quality patient care. Have an interest in community nursing, wound healing and long-term condition management. Demonstrate excellent communication and interpersonal skills. Can work independently within agreed competencies and seek support when required. Are able to prioritise workload and manage their time effectively. Work well as part of a multidisciplinary team. Are committed to learning, development and the acquisition of new skills. Desirable Experience Experience working within community services, district nursing or outpatient settings. Experience supporting patients with wound care needs. Knowledge of skin integrity and pressure ulcer prevention. Experience caring for patients with long-term conditions. Understanding of person-centred care and promoting independence. Hold a full UK driving licence and have access to a vehicle. This is an excellent opportunity to gain experience within community nursing while developing enhanced knowledge and competencies in wound healing and lower limb management. For further details of the role please see the attached job description. A full UK driving license is essential for this role. Please note that an international driving license is not accepted. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. The group is currently trialling a new Integrated Neighbourhood Team (INT) model following a collaborative event with internal and external stakeholders. This pilot aims to explore team structures and assess the impact on patient experience. While no formal redesign has taken place yet, the outcomes of this trial may inform future service delivery and team configuration across the group. If you are successful in your application, please be aware that your team structure and line management may be subject to change in the future as part of this evolving model. However, any formal changes will be preceded by appropriate consultation in line with organisational policy. Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Person Specification

Qualifications

Essential

• oNVQ 3 in Health & Social Care or Healthcare equivalent

Experience

Essential

• oProven significant experience in a caring environment.

Knowledge

Essential

• oAbility to communicate with wide range of people. oAbility to work under own initiative oWorking knowledge of computers. oWillingness to develop clinical expertise under supervision.

Skills

Essential

• oHave empathy and be sensitivity when dealing with stressful situations oAble to produce written reports oGood IT / keyboard skills oCompetent in gaining the co-operation of others

Commitment to Trust Values and Behaviours

Essential

• oEvidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. oFor posts with managerial responsibility only Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

Person Specification Qualifications Essential oNVQ 3 in Health & Social Care or Healthcare equivalent Experience Essential oProven significant experience in a caring environment. Knowledge Essential oAbility to communicate with wide range of people. oAbility to work under own initiative oWorking knowledge of computers. oWillingness to develop clinical expertise under supervision. Skills Essential oHave empathy and be sensitivity when dealing with stressful situations oAble to produce written reports oGood IT / keyboard skills oCompetent in gaining the co-operation of others Commitment to Trust Values and Behaviours Essential oEvidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. oFor posts with managerial responsibility only Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

Tile Hill Primary Care Centre

Tile Hill

Coventry

CV4 9PQ

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

Tile Hill Primary Care Centre

Tile Hill

Coventry

CV4 9PQ

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)