Job summary

Please note, Sponsorships are not provided for this post.

An exciting opportunity has arisen in HMP Birmingham Healthcare for the post of a Receptionist to support our Administrators.

Please be aware that BCHC utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC and any correspondence will be sent via TRAC. We advise that you check your junk/spam emails.

Main duties of the job

The post holder will hold a Level 1 Qualification in Business Administration or equivalent qualification; Knowledge of detailed secretarial procedures and software programmes such as Word, Excel, PowerPoint, E-mail and Outlook.

Previous experience of working within a secure prison setting would be desirable.

About us

Be Part of Our Team...

IMPORTANT

Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

820-8364268-ASR

Job locations

HMP Birmingham

Birmingham

B18 4AS

United Kingdom

Job description

Job responsibilities

For further details on the Job Description and Main Responsibilites, please see the attached document.

Job description Job responsibilities For further details on the Job Description and Main Responsibilites, please see the attached document.

Person Specification

Qualifications

Essential

• GCSE English or Equivalent

Desirable

• Level 1 Qualification in Business Administration or customer services
• ECDL

Experience

Essential

• Previous administration experience working in a health or equivalent environment

Skills and Knowledge

Essential

• Basic knowledge of Microsoft Packages
• Strong Customer Care Skills
• Experience of using spreadsheets
• Ability to work under pressure

Desirable

• Ability to work to tight deadlines
• Good organisational Skills

Person Specification Qualifications Essential GCSE English or Equivalent Desirable Level 1 Qualification in Business Administration or customer services ECDL Experience Essential Previous administration experience working in a health or equivalent environment Skills and Knowledge Essential Basic knowledge of Microsoft Packages Strong Customer Care Skills Experience of using spreadsheets Ability to work under pressure Desirable Ability to work to tight deadlines Good organisational Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

HMP Birmingham

Birmingham

B18 4AS

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

HMP Birmingham

Birmingham

B18 4AS

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)