Surrey and Borders Partnership NHS Foundation Trust

Senior Front of House Receptionist

Surrey and Borders Partnership NHS Foundation Trust View all jobs


North East England
Permanent
Admin and Clerical
GBP 27,106 - 28,850 per year

Posted 18 hour(s) ago

Reference: 2451645


Job summary

The Senior Front of House Receptionist leads the day-to-day running of Front of House and Switchboard services across designated Trust sites. Alongside hands-on reception work, the postholder supervises and supports Front of House Receptionists, co-ordinates cover, and delivers administrative support for the Facilities Team, including room bookings, visitor and contractor access, key control and the car park. They also support and co-ordinate routine safety and compliance checks, helping to keep our buildings safe, compliant and therapeutic.

Reporting to the Facilities Officer / Facilities Supervisor, the post holder is responsible for making day-to-day decisions about cover, access and routine facilities issues, and for escalating staffing problems and unresolved or recurring issues to the line manager as needed.

Main duties of the job

Please check the job description & person specification document for more information on the requirements for this job.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Details
Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,106 to £28,850 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

C325-8393787-CORP

Job locations

Work across various locations

Main corporate office 18 Mole Business Park, Randalls Road

Leatherhead

KT22 7AD

United Kingdom


Job description
Job responsibilities

Please check the job description & person specification document for more information on the requirements for this job.

Job description
Job responsibilities

Please check the job description & person specification document for more information on the requirements for this job.

Person Specification
Qualifications
Essential
  • NVQ Level 3 or equivalent qualification or equivalent experience
Desirable
  • Customer Service qualification
  • IOSH Working Safely
Experience
Essential
  • Experience of working in an office or reception environment
  • Line management experience
Desirable
  • Experience of working in the NHS
  • Experience of switchboard operations
  • Experience of using SystmOne
Person Specification
Qualifications
Essential
  • NVQ Level 3 or equivalent qualification or equivalent experience
Desirable
  • Customer Service qualification
  • IOSH Working Safely
Experience
Essential
  • Experience of working in an office or reception environment
  • Line management experience
Desirable
  • Experience of working in the NHS
  • Experience of switchboard operations
  • Experience of using SystmOne
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Work across various locations

Main corporate office 18 Mole Business Park, Randalls Road

Leatherhead

KT22 7AD

United Kingdom


Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)


Employer details
Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Work across various locations

Main corporate office 18 Mole Business Park, Randalls Road

Leatherhead

KT22 7AD

United Kingdom


Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)