Job summary

We are looking for an organised and proactive HR Coordinator to join our HR Operational Services Team here at Liverpool Heart and Chest NHS Trust (LHCH) & Liverpool Broadgreen Hospital (BGH). This is an exciting opportunity to play a key role in supporting the delivery of a comprehensive HR service across a large and complex NHS organisation.

The successful candidate will provide high-quality administrative and co-ordination support across a range of HR activities, including employee relations, attendance management, workforce compliance and case management processes. Working closely with HR colleagues, managers and stakeholders, you will ensure documentation, records and workforce information are maintained accurately, confidentially and in line with organisational policies and procedures.

This role would suit an individual with strong organisational skills, excellent attention to detail and the ability to manage competing priorities within a fast-paced environment. You will be an effective communicator, confident in dealing with sensitive information and committed to delivering a professional customer-focused HR service.

Main duties of the job

The HR Coordinator will provide comprehensive administrative and co-ordination support across a broad range of HR functions. Responsibilities include the organisation of employee relations meetings and hearings, preparation of HR documentation, maintenance of case management systems and monitoring of key timescales to ensure compliance with Trust policies and procedures.

The post holder will manage HR records and documentation, undertake quality assurance checks on case files, support workforce compliance activities and produce routine workforce reports. They will also be responsible for coordinating diaries, arranging meetings, taking accurate minutes and maintaining action trackers to ensure effective follow-up of agreed actions.

Working as part of the wider HR Operational Services Team, the post holder will liaise with managers and colleagues across the organisation, providing a professional and responsive service while maintaining the highest standards of confidentiality, accuracy and customer care

About us

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

287-CEF-443-26

Job locations

Liverpool Heart and Chest NHS Trust (LHCH), Liverpool Broadgreen Hospital (BGH)

Liverpool

L14 3PE

United Kingdom

Job description

Job responsibilities

The HR Coordinator will provide a comprehensive administrative and co-ordination service to support the effective delivery of HR operations across the Trust. The role involves managing a wide range of HR processes and ensuring that all records, documentation and workforce information are maintained accurately and in accordance with organisational requirements.

Key responsibilities include:

• Coordinating employee relations processes including attendance management, capability, disciplinary, grievance and appeal cases.
• Organising meetings, hearings, review panels and formal proceedings, including diary management, venue arrangements and preparation of documentation.
• Drafting routine HR correspondence including meeting invitations, outcome letters and other HR-related documentation using approved templates.
• Maintaining HR case management systems, electronic records, action trackers and databases, ensuring information is accurate, up to date and auditable.
• Undertaking quality assurance checks of HR case documentation and ensuring hearing and meeting packs are complete and prepared within agreed timescales.
• Producing accurate minutes, action logs and records from meetings and supporting the follow-up of agreed actions.
• Monitoring deadlines associated with HR casework and workforce processes, escalating concerns where necessary.
• Reviewing and distributing workforce information and reports, including sickness absence, flexible working and compliance-related data.
• Supporting workforce compliance activities, audits and assurance processes, highlighting potential risks and areas of concern.
• Preparing and disseminating management information and workforce reports in a timely and accurate manner.
• Supporting the development of HR communications, presentations, guidance materials and resources using Microsoft Office and other relevant software packages.
• Processing financial transactions and invoices in accordance with Trust procedures.
• Maintaining confidentiality and ensuring compliance with information governance, data protection and records management requirements at all times.
• Supporting the induction and training of new team members as required.
• Contributing to service improvement initiatives and the implementation of new systems and ways of working.
• Undertaking any other duties commensurate with the grade that support the effective delivery of HR services.

The post holder will demonstrate the Trust values in all aspects of their work and contribute positively to a culture of professionalism, continuous improvement, inclusivity and excellent customer service.

Job description Job responsibilities The HR Coordinator will provide a comprehensive administrative and co-ordination service to support the effective delivery of HR operations across the Trust. The role involves managing a wide range of HR processes and ensuring that all records, documentation and workforce information are maintained accurately and in accordance with organisational requirements. Key responsibilities include: Coordinating employee relations processes including attendance management, capability, disciplinary, grievance and appeal cases. Organising meetings, hearings, review panels and formal proceedings, including diary management, venue arrangements and preparation of documentation. Drafting routine HR correspondence including meeting invitations, outcome letters and other HR-related documentation using approved templates. Maintaining HR case management systems, electronic records, action trackers and databases, ensuring information is accurate, up to date and auditable. Undertaking quality assurance checks of HR case documentation and ensuring hearing and meeting packs are complete and prepared within agreed timescales. Producing accurate minutes, action logs and records from meetings and supporting the follow-up of agreed actions. Monitoring deadlines associated with HR casework and workforce processes, escalating concerns where necessary. Reviewing and distributing workforce information and reports, including sickness absence, flexible working and compliance-related data. Supporting workforce compliance activities, audits and assurance processes, highlighting potential risks and areas of concern. Preparing and disseminating management information and workforce reports in a timely and accurate manner. Supporting the development of HR communications, presentations, guidance materials and resources using Microsoft Office and other relevant software packages. Processing financial transactions and invoices in accordance with Trust procedures. Maintaining confidentiality and ensuring compliance with information governance, data protection and records management requirements at all times. Supporting the induction and training of new team members as required. Contributing to service improvement initiatives and the implementation of new systems and ways of working. Undertaking any other duties commensurate with the grade that support the effective delivery of HR services. The post holder will demonstrate the Trust values in all aspects of their work and contribute positively to a culture of professionalism, continuous improvement, inclusivity and excellent customer service.

Person Specification

Qualifications

Essential

• GCSE English Language & Maths or equivalent

Experience

Essential

• Demonstrable previous document/system control experience

Desirable

• Knowledge of NHS and/or Project Management environment advantageous.
• Experience of using computer programmes such as PageTiger, Veyond and Menti & ESR

Knowledge

Essential

• Thorough understanding of MS Office software packages, including Microsoft Outlook.
• Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills.

Desirable

• Advanced Word, Excel, Powerpoint, Database Management Project Office software, e.g. MS Project Standard.

Skills

Essential

• Ability to prioritise workand have the ability to multi-task.

Desirable

• Ability to produce documents to a high standard.

Other

Essential

• Excellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisors.
• Must have an excellent telephone manner. Must possess a , confident nature and remain calm in a crisis.
• Must be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision.

Person Specification Qualifications Essential GCSE English Language & Maths or equivalent Experience Essential Demonstrable previous document/system control experience Desirable Knowledge of NHS and/or Project Management environment advantageous. Experience of using computer programmes such as PageTiger, Veyond and Menti & ESR Knowledge Essential Thorough understanding of MS Office software packages, including Microsoft Outlook. Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills. Desirable Advanced Word, Excel, Powerpoint, Database Management Project Office software, e.g. MS Project Standard. Skills Essential Ability to prioritise workand have the ability to multi-task. Desirable Ability to produce documents to a high standard. Other Essential Excellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisors. Must have an excellent telephone manner. Must possess a , confident nature and remain calm in a crisis. Must be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool Heart and Chest NHS Trust (LHCH), Liverpool Broadgreen Hospital (BGH)

Liverpool

L14 3PE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool Heart and Chest NHS Trust (LHCH), Liverpool Broadgreen Hospital (BGH)

Liverpool

L14 3PE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)