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Posted 16 hour(s) ago
Reference: 2452146
Job summary
Shore Medical is seeking a Clinical Contracts Coordinator to support the coordination of long-term condition reviews, childhood immunisations and cervical screening across the Shore Medical PCN.
The role involves managing patient recalls, arranging appointments, maintaining accurate records and working with the wider team to improve patient uptake and ensure timely, effective care.
Job Type: 5 Month FTC Commencing November 2026
Hours: Part-time, Tuesday - Friday 08:00 - 13:00
Main duties of the job
Coordinate patient recalls for long-term condition reviews, childhood immunisations and cervical screening.
Identify and contact patients who are due or overdue for appointments.
Monitor uptake, follow up non-responders and identify missed clinical opportunities.
Maintain accurate patient records, recall systems and clinical data.
Work with the wider multidisciplinary team to support service delivery and achieve clinical targets.
About us
Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered.
We have a friendly and supportive team of more than 200 staff, with over 40 GPs, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff. We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.
The Practices in the Partnership are:
- Lilliput Surgery
- Poole Road Medical Centre
- Wessex Road Surgery
- Heatherview Medical Centre
- Fernside Surgery
- Parkstone Tower Practice
We offer
- Competitive salary
- Friendly and supportive working environment
- Continuous CPD
- NHS Pension Scheme with Life Insurance
- Free parking at most of the sites
- Cycle to work scheme
- Refer a Friend scheme
- Summer & Christmas parties
Details
Date posted
27 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Fixed term
Duration
5 months
Working pattern
Part-time
Reference number
W0037-26-0018
Job locations
Poole Road Medical Centre
7 Poole Road
Bournemouth
BH2 5QR
United Kingdom
Job description
Job responsibilities
- Work as an integral part of the multidisciplinary team to coordinate and administer long-term condition reviews, childhood immunisation programmes and cervical screening recalls across the practice population.
- Run and monitor clinical system reports to identify patients due, overdue, or approaching their review, vaccination, or screening dates.
- Ensure eligible patients are invited at the appropriate intervals for LTC reviews, childhood vaccinations, and cervical smears in line with national guidance, QOF requirements, and practice protocols.
- Proactively contact patients, parents, or carers by telephone, text message, letter, or other approved communication methods to arrange appointments and maximise uptake.Support the monitoring of childhood vaccination schedules, ensuring children are called in at the correct ages and intervals to maintain immunisation targets.
- Help identify children who have missed vaccinations and support timely follow-up to improve uptake and reduce missed opportunities.
- Monitor and manage cervical smear recalls, ensuring eligible patients are invited promptly and non-responders are followed up appropriately.
- Maintain accurate tracking systems to monitor invitations sent, bookings made, non-attendance, completed reviews, vaccinations, and smear appointments.
- Review and investigate missing, incomplete, or outstanding patient reports to ensure no eligible patients are omitted from recall programmes.
- Identify and escalate gaps, trends, and missed clinical opportunities, highlighting patients who may have been missed for LTC reviews, childhood immunisations, or cervical screening.
- Work closely with GPs, nurses, HCAs, practice management, and administrative teams to support safe and effective recall systems.
Job description
Job responsibilities
- Work as an integral part of the multidisciplinary team to coordinate and administer long-term condition reviews, childhood immunisation programmes and cervical screening recalls across the practice population.
- Run and monitor clinical system reports to identify patients due, overdue, or approaching their review, vaccination, or screening dates.
- Ensure eligible patients are invited at the appropriate intervals for LTC reviews, childhood vaccinations, and cervical smears in line with national guidance, QOF requirements, and practice protocols.
- Proactively contact patients, parents, or carers by telephone, text message, letter, or other approved communication methods to arrange appointments and maximise uptake.Support the monitoring of childhood vaccination schedules, ensuring children are called in at the correct ages and intervals to maintain immunisation targets.
- Help identify children who have missed vaccinations and support timely follow-up to improve uptake and reduce missed opportunities.
- Monitor and manage cervical smear recalls, ensuring eligible patients are invited promptly and non-responders are followed up appropriately.
- Maintain accurate tracking systems to monitor invitations sent, bookings made, non-attendance, completed reviews, vaccinations, and smear appointments.
- Review and investigate missing, incomplete, or outstanding patient reports to ensure no eligible patients are omitted from recall programmes.
- Identify and escalate gaps, trends, and missed clinical opportunities, highlighting patients who may have been missed for LTC reviews, childhood immunisations, or cervical screening.
- Work closely with GPs, nurses, HCAs, practice management, and administrative teams to support safe and effective recall systems.
Person Specification
Experience
Essential
- Previous experience in an administrative role.
Desirable
- Previous administrative experience within a healthcare or primary care setting.
Person Specification
Experience
Essential
- Previous experience in an administrative role.
Desirable
- Previous administrative experience within a healthcare or primary care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Shore Medical PCN
Address
Poole Road Medical Centre
7 Poole Road
Bournemouth
BH2 5QR
United Kingdom
Employer's website
Employer details
Employer name
Shore Medical PCN
Address
Poole Road Medical Centre
7 Poole Road
Bournemouth
BH2 5QR
United Kingdom