Job summary

We are looking to expanding our Pharmacy Technician Team due to the increase in workload. You will work closely with other other 2 Pharmacy Technicians, PCN Pharmacists, our GPs and our wider GP Practice Teams to ensure the safe and effective use of medicines as well as support our patients to make best use of their medicines. You will already be registered with the GPhC and practicing safely and effectively at all times. Ideally you will have worked within secondary or primary care/GP Practice previously.

Main duties of the job

The Pharmacy Technician supports safe, effective, and cost-efficient prescribing within the practice by managing medication records, processing repeat prescriptions, and ensuring accuracy following hospital discharges. They work closely with the multidisciplinary team to monitor high-risk medicines, respond to drug safety alerts, and liaise with pharmacies, patients, and care homes.

The role also involves auditing prescribing practices, implementing national and local guidelines, improving medicines optimisation, and reducing waste. Additionally, the technician contributes to quality improvement initiatives, supports patient safety processes, and helps maintain compliance with legal and professional standards while keeping up to date with current prescribing guidance.

About us

Orchard Medical Practice is a large NHS GP Practice based within the grounds of Mansfield Community Hospital, serving around 20,000 patients. We provide a wide range of primary care services, including GP consultations, chronic disease management, minor surgery, immunisations, and health clinics.

Currently we have 5 GP Partners, 6 Salaried GPs, large nursing & admin teams as well as 2 established Pharmacy Technicians.

Details

Date posted

27 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5963-26-0003

Job locations

Stockwell Gate

Mansfield

Nottinghamshire

Nottingham

NG18 5GG

United Kingdom

Job description

Job responsibilities

The following are the core responsibilities of the Pharmacy Technician. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels

Work with the multi-disciplinary team in accordance with practice policies to improve the safety and quality of prescribing within the practice

To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken

To manage repeat prescription requests, resolving queries where possible and producing prescriptions for clinical review and signature

To provide drug alternatives where original products may be out of stock. When appropriate and within staff competencies

On receipt of discharge summaries or clinic letters make or check changes made to medicines after authorisation by a GP, in accordance with practice protocols.

Run reports and carry out audits of prescribing and implement agreed changes

Contribute to the monitoring of high risk medicines including DMARDs in accordance with practice protocols and local shared care protocols

Tidying repeat medication lists including synchronising durations and removing medications not ordered within a defined period

Support the practice with reviewing repeat prescribing systems to ensure safe and high quality prescribing

Liaise with community and hospital pharmacies on the supply of drugs where necessary & give advice to the practice team and patients

Responsible person(s) on the response to MHRA drug safety alerts, supported by other members of the clinical team where necessary

To attend clinical meetings with clinicians to report any shortages in medication/drug safety alerts and present any relevant significant events.

Assist in the delivery of medicines optimisation and management incentive

schemes and patient safety audits

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services

Work with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage

Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols / guidelines and procedures locally

Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events

Respond to queries from patients, care home staff and pharmacies regarding medicines, within your competency.

Support and participate in shared learning across the practice and wider health care community

Keep up to date with Nottinghamshire APC medicines formulary and local and national prescribing guidelines to advise GPs and the wider practice team

Comply with legal and professional requirements, good practice and ensure safe systems of work and prescribing

Contribute to QOF, enhanced services and prescribing engagement schemes as advised by the practice pharmacist or Partners

Undertake projects, services and initaitives to improve the safety, quality and cost effectiveness of prescribing

Work with the ICB medicines management team to improve the quality and safety of prescribing

Use data and tools to analyse and review prescribing patterns within the practice as required by the PCN Pharmacists or Partners.

Supporting care home Multi-disciplinary meetings for our allocated care homes with the GP and care home staff

Issue prescriptions for HRT in line with specific parameters provided by GP Partners, following an appropriate review

To attend and occasionally chair meetings with the Prescription team, including with other Technicians and Prescription Clerks

To attend PCN learning afternoons when working hours allow

When new patients join the Practice, medication is to be added back to repeat prescription. This requires investigation of notes from previous Practice(s) and checking monitoring requirements

This job description is a reflection of the current position and the post holder is expected to view it as a guide rather than an exact description of all duties and responsibilities. This post may be subject to variation from time to time.

Job description Job responsibilities The following are the core responsibilities of the Pharmacy Technician. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels Work with the multi-disciplinary team in accordance with practice policies to improve the safety and quality of prescribing within the practice To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken To manage repeat prescription requests, resolving queries where possible and producing prescriptions for clinical review and signature To provide drug alternatives where original products may be out of stock. When appropriate and within staff competencies On receipt of discharge summaries or clinic letters make or check changes made to medicines after authorisation by a GP, in accordance with practice protocols. Run reports and carry out audits of prescribing and implement agreed changes Contribute to the monitoring of high risk medicines including DMARDs in accordance with practice protocols and local shared care protocols Tidying repeat medication lists including synchronising durations and removing medications not ordered within a defined period Support the practice with reviewing repeat prescribing systems to ensure safe and high quality prescribing Liaise with community and hospital pharmacies on the supply of drugs where necessary & give advice to the practice team and patients Responsible person(s) on the response to MHRA drug safety alerts, supported by other members of the clinical team where necessary To attend clinical meetings with clinicians to report any shortages in medication/drug safety alerts and present any relevant significant events. Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services Work with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols / guidelines and procedures locally Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events Respond to queries from patients, care home staff and pharmacies regarding medicines, within your competency. Support and participate in shared learning across the practice and wider health care community Keep up to date with Nottinghamshire APC medicines formulary and local and national prescribing guidelines to advise GPs and the wider practice team Comply with legal and professional requirements, good practice and ensure safe systems of work and prescribing Contribute to QOF, enhanced services and prescribing engagement schemes as advised by the practice pharmacist or Partners Undertake projects, services and initaitives to improve the safety, quality and cost effectiveness of prescribing Work with the ICB medicines management team to improve the quality and safety of prescribing Use data and tools to analyse and review prescribing patterns within the practice as required by the PCN Pharmacists or Partners. Supporting care home Multi-disciplinary meetings for our allocated care homes with the GP and care home staff Issue prescriptions for HRT in line with specific parameters provided by GP Partners, following an appropriate review To attend and occasionally chair meetings with the Prescription team, including with other Technicians and Prescription Clerks To attend PCN learning afternoons when working hours allow When new patients join the Practice, medication is to be added back to repeat prescription. This requires investigation of notes from previous Practice(s) and checking monitoring requirements This job description is a reflection of the current position and the post holder is expected to view it as a guide rather than an exact description of all duties and responsibilities. This post may be subject to variation from time to time.

Person Specification

Qualifications

Essential

• QualificationsEssential
• Confirmation of registration with the General Pharmaceutical Council (GPhC)
• Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician.
• Training requirements are currently in transition and further information is available at GPhC
• Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
• Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines
• Ability to communicate information effectively with people at all levels by telephone, email and face to face
• Demonstrate personal accountability, emotional resilience and work well under pressure
• Ability to record accurate clinical notes
• Understanding of safeguarding adults and children
• Effective time management (planning and organising)
• Ability to follow legal, ethical and professional policies/ procedures and codes of conduct
• Ability to use own initiative, discretion, and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to identify risk and assess/manage risk when working with individuals
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Good organisational skills
• Sensitive and empathetic in distressing situations
• Commitment to ongoing professional development
• Knowledge of and ability to work to key policies and procedures
• Clear, polite telephone manner

Desirable

• Experience of working in a primary care setting
• Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services
• An appreciation of the new NHS landscape including the relationship between individual organisations, PCNs and the commissioners
• Good clinical system IT knowledge (preferably SystmOne)
• Broad knowledge of clinical governance
• Problem solving and analytical skills
• Demonstrate personal accountability, emotional resilience and work well under pressure
• Knowledge of IT systems including the ability to use word processing skills, emails and the internet to create simple plans and reports
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Effectively utilise resources

Person Specification Qualifications Essential QualificationsEssential Confirmation of registration with the General Pharmaceutical Council (GPhC) Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician. Training requirements are currently in transition and further information is available at GPhC Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH) Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines Ability to communicate information effectively with people at all levels by telephone, email and face to face Demonstrate personal accountability, emotional resilience and work well under pressure Ability to record accurate clinical notes Understanding of safeguarding adults and children Effective time management (planning and organising) Ability to follow legal, ethical and professional policies/ procedures and codes of conduct Ability to use own initiative, discretion, and sensitivity Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity Ability to identify risk and assess/manage risk when working with individuals Ability to work as a team member and autonomously Good interpersonal skills Good organisational skills Sensitive and empathetic in distressing situations Commitment to ongoing professional development Knowledge of and ability to work to key policies and procedures Clear, polite telephone manner Desirable Experience of working in a primary care setting Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services An appreciation of the new NHS landscape including the relationship between individual organisations, PCNs and the commissioners Good clinical system IT knowledge (preferably SystmOne) Broad knowledge of clinical governance Problem solving and analytical skills Demonstrate personal accountability, emotional resilience and work well under pressure Knowledge of IT systems including the ability to use word processing skills, emails and the internet to create simple plans and reports Problem solver with the ability to process information accurately and effectively, interpreting data as required Effectively utilise resources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Orchard Medical Practice

Address

Stockwell Gate

Mansfield

Nottinghamshire

Nottingham

NG18 5GG

United Kingdom

Employer's website

https://www.orchard-medical.co.uk (Opens in a new tab)

Employer details

Employer name

Orchard Medical Practice

Address

Stockwell Gate

Mansfield

Nottinghamshire

Nottingham

NG18 5GG

United Kingdom

Employer's website

https://www.orchard-medical.co.uk (Opens in a new tab)