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Teletriage Nurse / Paramedic Clinician
Wirral Community Health and Care NHS Foundation Trust View all jobs
Posted 9 hour(s) ago
Reference: 2452441
Job summary
An exciting opportunity has arisen to join our well established Teletriage team.
Nurse Clinicians work within the Urgent Community Response Team aligning with the National Framework for Urgent Care Response.
Their role is to facilitate high quality clinical assessment of acutely unwell patients within the care home setting, and support the frailty initiative by providing senior clinical support to urgent community response staff and working with the acute trust to prevent unnecessary admissions.
Main duties of the job
The post holder will utilise established pathways and processes to provide a wide range of acute, nursing and social care assessments to patients who may potentially be at risk of a hospital admission. The role will involve supporting care home staff in determining the best pathway of clinical care for the patients and facilitating early discharges.
The post holder will be an autonomous practitioner who has the experience and clinical confidence to assess the needs of the patient and determine if the patient needs further face to face assessment or whether they can be discharged at first point of contact.
About us
Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.
As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.
Our staff are very much valued and this is why we offer a range of employee benefits including family friendly policies, additional leave purchase schemes, lap tops for remote working, free parking, as well as staff wellbeing support services including counselling, inclusive staff network meetings and a range of ambassadorial engagement roles.
In addition, the Wirral peninsula boats stunning coastlines and countryside and has excellent transport links to North Wales, Liverpool, Manchester, as well as the historic city of Chester.
To find out more about working in Wirral and the many benefits of joining Team WCHC visitwchc.nhs.uk/careers/
Details
Date posted
27 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
844-8243612
Job locations
Urgent Community Response, 1st Floor, Park Suite, Arrowe Park Hospital
Arrowe Park Road
Upton
CH49 5PE
United Kingdom
Job description
Job responsibilities
The primary aim of the service is to prevent inappropriate admission to hospital. To support and educate acute wards, CICC, Nursing and Residential home clinicians to make the correct clinical decision for their patients and residents.
The main responsibilities of the role will include
- assessment, planning, implementation, and evaluation of programs of care, which meet the needs of patients
- To provide advice, information and support for doctors, nurses and social workers across hospital and community settings, regarding the implementation of patient care
- Responsible for the initial holistic assessment, implementation, and evaluation of programmes of care with often complex needs of acutely and chronically unwell patients within the Community setting without supervision.
- Make clinical judgements and decisions that can often require analysis of complex facts/situations that demand prompt action
- Work within a multi-disciplinary team with support workers, physiotherapists, occupational therapists, community psychiatric nurse and social workers. Providing integrated skills and sharing knowledge.
Job description
Job responsibilities
The primary aim of the service is to prevent inappropriate admission to hospital. To support and educate acute wards, CICC, Nursing and Residential home clinicians to make the correct clinical decision for their patients and residents.
The main responsibilities of the role will include
- assessment, planning, implementation, and evaluation of programs of care, which meet the needs of patients
- To provide advice, information and support for doctors, nurses and social workers across hospital and community settings, regarding the implementation of patient care
- Responsible for the initial holistic assessment, implementation, and evaluation of programmes of care with often complex needs of acutely and chronically unwell patients within the Community setting without supervision.
- Make clinical judgements and decisions that can often require analysis of complex facts/situations that demand prompt action
- Work within a multi-disciplinary team with support workers, physiotherapists, occupational therapists, community psychiatric nurse and social workers. Providing integrated skills and sharing knowledge.
Person Specification
Qualifications and professional training
Essential
- First Level Nurse with current registration with NMC or Experienced Community Paramedic with HCPC registration
- Masters or equivalent experience
- Post Graduate qualification in rapid response/community nursing/emergency department/acute medical or equivalent experience
- Evidence of recent Professional Development
Desirable
- Teaching and Assessing Qualification or equivalent
- Non-medical Prescribing (V300)
Experience and knowledge
Essential
- Minimum 3 years post registration experience
- To have an up to date working knowledge of acute, chronic and terminal illness, wound management, care of the elderly and Palliative care.
- An understanding of the Primary and Secondary Care Interface
- Experience in clinically managing patients both face to face and over the telephone
- To be knowledgeable in and to comply with the codes of professional conduct of the NMC / HCPC and ensure individual practice always adheres to policies and procedures of Wirral Community Health and Care NHS Trust
- Experience of autonomous clinical decision making
- Understanding of Clinical Governance
Skills and attributes
Essential
- Excellent interpersonal skills
- Ability to work efficiently and autonomously
- Evidence of working both within a team and unsupervised
- Clinically competent and confident within an adult setting
Personal qualities
Essential
- Ability to work autonomously, unsupervised
- Ability to deal with sensitive issues in a professional manner
- Ability to work as part of a team, showing initiative and exercising tact and diplomacy
- Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds
- Flexibility to work at other sites as required
- Access to a car for business purposes
Person Specification
Qualifications and professional training
Essential
- First Level Nurse with current registration with NMC or Experienced Community Paramedic with HCPC registration
- Masters or equivalent experience
- Post Graduate qualification in rapid response/community nursing/emergency department/acute medical or equivalent experience
- Evidence of recent Professional Development
Desirable
- Teaching and Assessing Qualification or equivalent
- Non-medical Prescribing (V300)
Experience and knowledge
Essential
- Minimum 3 years post registration experience
- To have an up to date working knowledge of acute, chronic and terminal illness, wound management, care of the elderly and Palliative care.
- An understanding of the Primary and Secondary Care Interface
- Experience in clinically managing patients both face to face and over the telephone
- To be knowledgeable in and to comply with the codes of professional conduct of the NMC / HCPC and ensure individual practice always adheres to policies and procedures of Wirral Community Health and Care NHS Trust
- Experience of autonomous clinical decision making
- Understanding of Clinical Governance
Skills and attributes
Essential
- Excellent interpersonal skills
- Ability to work efficiently and autonomously
- Evidence of working both within a team and unsupervised
- Clinically competent and confident within an adult setting
Personal qualities
Essential
- Ability to work autonomously, unsupervised
- Ability to deal with sensitive issues in a professional manner
- Ability to work as part of a team, showing initiative and exercising tact and diplomacy
- Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds
- Flexibility to work at other sites as required
- Access to a car for business purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Wirral Community Health and Care NHS Foundation Trust
Address
Urgent Community Response, 1st Floor, Park Suite, Arrowe Park Hospital
Arrowe Park Road
Upton
CH49 5PE
United Kingdom
Employer's website
https://www.wchc.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Wirral Community Health and Care NHS Foundation Trust
Address
Urgent Community Response, 1st Floor, Park Suite, Arrowe Park Hospital
Arrowe Park Road
Upton
CH49 5PE
United Kingdom
Employer's website
https://www.wchc.nhs.uk/ (Opens in a new tab)