Job summary

Work as a Senior Health Care Assistant in Specialist Gynaecology Outpatients

Must have a positive attitude to Women's Health

Support care of and chaperone patients attending general and specialist outpatient diagnostic and treatment procedures

Assistance and set-up of specialist clinics of invasive Gynaecological/ Urogynaecological outpatient procedures such as Colposcopy, Outpatient Hysteroscopy, TWR clinics; trans-vaginal ultrasound, vulval dermatological treatments, Urodynamic investigations and flexible cystoscopy;& surgical treatments

Carry out assigned tasks involving direct patient care in support of and supervised by a registered nurse

Flexible shift work, this includes working predominantly Mondays to Fridays to cover clinics, some late afternoons, and occasional Saturdays to cover the needs of the service.

Main duties of the job

The main duties of this job role are:

• Patient Care
• Specialist Clinical Duties
• Communication
• Infection Control Management
• Equipment Handling and Management

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and Orthopaedic Surgery, Ophthalmology and Outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits & discounts.

For more information about careers at ASPH visit:www.asph-careers.org

Certificate of SponsorshipIn line with UKVI requirements, Band 2, Band 3 and Band 4 roles are not eligible for sponsorship.

Please note only certain roles at Band 5 & above are eligible for sponsorship.

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,106 to £28,850 a year pa inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-NM3561-MH

Job locations

St Peter’s Hospitals NHS Foundation Trust

Guildford Road

Chertsey

KT16 0PZ

United Kingdom

Job description

Job responsibilities

Overview of Responsibilities :

Patient Care

Provide a welcoming environment in the department

Demonstrate you put patients first. Make everyone feel special. Offer to help. Show kindness and respect always

Maintain the highest possible standards of compassionate and professional patient care with particular attention to privacy and dignity

Always introduce yourself with your name and designation to the patients, in the clinic rooms, at the reception and the waiting area

Ensure the waiting areas are clean safe and conducive at all times, start of the day, in between patients, clinics and at the end of the day. Ensure sufficient drinking cups

Identify patients identity and check in to department, record on Millennium Electronic Patient Records (EPR)

Check patient is well, record temperature if required. Follow current guidelines on admittance to department/clinics

Manage allocated clinic under non direct supervision of the registered nurse

Ensure any relevant patients notes, the necessary patient details clinical forms, investigation results and other tests/procedures are accurate and available on patients arrival

Ensure that the patients are kept informed of the waiting times. Inform nurse in charge if any problems arise

Carry out routine tests / screening prior to consultations- urine test, pregnancy test, weight (BMI) etc.

Be competent in the use of blood pressure, pulse machine and record findings

Maintain accurate records and ensure all relevant documentation is completed, consent, correct/accurate labelling of laboratory samples

Assist in effective management of patients during examinations; invasive procedures and treatments in Gynaecology Outpatient setting with regards to personal needs

Chaperone patients undergoing clinical procedures and treatments.

Assist patients with personal care and hygiene which they are unable to manage independently

Utilise appropriate moving and handling aids to reduce risk of injury to the patient and themselves

Escort patients to other departments within the hospital

Undertake assigned tasks involving direct care as directed by nurse in charge

Recognise and promote the patients rights cultural beliefs, values and attitudes

Be aware of the Trusts Standards of Practice and Care

Maintain mandatory updates on Information Governance, manual handling, fire and cardiac arrest procedures and any other required mandatory training.

Specialist Clinical Duties

Achieve and maintain competency in specialist duties

Set-up of specialist gynaecology/urogynaecology outpatient diagnostic and treatment clinics including particular attention to infection control; and patient & equipment safety

Assist and support operator/clinician of specialist outpatient diagnostic and treatment clinics

o Routine Diagnostic Flexible cystoscopy

Includes assisting specialist nurse/clinician with invasive surgical treatments (intra-detrusor Botulinum Toxin A Injection (Botox) and Urethral bulking (Bulkamid) under local anaesthetic

o Urodynamic procedures

o Outpatient Hysteroscopy (including Myosure)

o Colposcopy

o TWR (two week rule) clinics & Transvaginal Scan

o Specialist Nurse Clinics (e.g. vaginal pessary, TWOC (trial without catheter) /catheter care, vulval dermatology; smear; fertility; pelvic pain)

o General Gynaecology OP clinics

Understand potential complications and risks of said procedures

Understand processes in dealing with and reporting patient and equipment complications and incidences to the registered nurse/clinician

Be able to identify patients needs following such procedures

Undertake Venepuncture duties following completion of training and evidence of competency

Provide reassurance to patient and ensure advocacy for the patient

Ensure patients privacy and dignity is maintained at all times

Communication

Maintain good communication with patients prior to and throughout procedures.Verbal advice to patients regarding their procedure diagnostic and treatment should be giving by the registered nurse/specialist nurse at all times, refer all advice and questions to the registered nurses/specialist nursesAt all times, assist the trained nurses/ specialist nurses in both clinics which are/ may be taking place at the same timeAnswer the telephone in accordance to the Trusts Standards for Practice and Care in a timely and professional manner and refer all calls to the trained nurse in chargeCommunicate with patients and relatives in a courteous sensitive caring manner and refer to the nurse in charge as appropriateReport any complaints incidents concerns or near misses to the nurse in charge and complete online DatixReport to the nurse in charge any relevant changes observed in a patients conditionBe sensitive to the patient and their environment ensuring communication of a personal and or private nature is discreet and patient confidentiality is maintained at all timesBe aware of current hospital procedures on fire cardiac arrest and manual handling and to take appropriate actionEnsure confidentiality at all times

Other Duties

Be responsible for maintaining and promoting the tidiness and cleanliness of all patient areas including clinics /treatment rooms, store room, sluice and waiting area.Check equipment daily to make sure all equipment are in working order. Inform the appropriate personal /service department if not workingCheck clinic rooms are well stocked before clinics startTake responsibility on a rotational basis:Annual service of the medical equipment

6 monthly change of the smoke extractor filters

Stock/supplies/stationary order using the current IT system / Oracle.

Pathology stock swabs, cytology /histology/ urine specimen pots

Hand hygiene audit

Other shared and expected responsibilities:

Photocopy and stock up stationary in clinics

Daily stock clinics with consumables and instruments

Order linen

Put clean sterilised instruments away in their appropriate place

Ensure the sluice is clean and safe and used instruments in correct storage boxes

Check expiry dates on everything in use i.e. consumables, stocks/supplies/sterilised packs etc.

Adhere to infection control policy and procedures demonstrating an understanding of universal precautions and good hand hygieneParticipate in clinical audits as required by the Trust Womens Health and Quality Assurance TeamUndertake as required collection and removal of laundry and rubbishUndertake the movement of specimens to pathology departmentUndertake movement of health recordsMeasure for the protection of themselves and the patientsAdhere to Trust Code of Conduct

Follow safe working practices and to take reasonable

Be aware of and contribute to the protection of vulnerable adults/individuals from abuse. Inform nurse in charge.Be aware of Health and Safety policy. Contribute to health safety and security of individuals and their environmentUndertake ordering of delegated supply items as directed by nurse in charge using current IT systemUndertake mandatory training as requiredParticipate in NVQ or equivalent programmes and relevant study days as requiredBe smart in appearance and wear the correct uniform in accordance with the Trust Uniform and Dress Code policiesDisplay name and ID badge at all times

Job description Job responsibilities Overview of Responsibilities : Patient Care Provide a welcoming environment in the department Demonstrate you put patients first. Make everyone feel special. Offer to help. Show kindness and respect always Maintain the highest possible standards of compassionate and professional patient care with particular attention to privacy and dignity Always introduce yourself with your name and designation to the patients, in the clinic rooms, at the reception and the waiting area Ensure the waiting areas are clean safe and conducive at all times, start of the day, in between patients, clinics and at the end of the day. Ensure sufficient drinking cups Identify patients identity and check in to department, record on Millennium Electronic Patient Records (EPR) Check patient is well, record temperature if required. Follow current guidelines on admittance to department/clinics Manage allocated clinic under non direct supervision of the registered nurse Ensure any relevant patients notes, the necessary patient details clinical forms, investigation results and other tests/procedures are accurate and available on patients arrival Ensure that the patients are kept informed of the waiting times. Inform nurse in charge if any problems arise Carry out routine tests / screening prior to consultations- urine test, pregnancy test, weight (BMI) etc. Be competent in the use of blood pressure, pulse machine and record findings Maintain accurate records and ensure all relevant documentation is completed, consent, correct/accurate labelling of laboratory samples Assist in effective management of patients during examinations; invasive procedures and treatments in Gynaecology Outpatient setting with regards to personal needs Chaperone patients undergoing clinical procedures and treatments. Assist patients with personal care and hygiene which they are unable to manage independently Utilise appropriate moving and handling aids to reduce risk of injury to the patient and themselves Escort patients to other departments within the hospital Undertake assigned tasks involving direct care as directed by nurse in charge Recognise and promote the patients rights cultural beliefs, values and attitudes Be aware of the Trusts Standards of Practice and Care Maintain mandatory updates on Information Governance, manual handling, fire and cardiac arrest procedures and any other required mandatory training. Specialist Clinical Duties Achieve and maintain competency in specialist duties Set-up of specialist gynaecology/urogynaecology outpatient diagnostic and treatment clinics including particular attention to infection control; and patient & equipment safety Assist and support operator/clinician of specialist outpatient diagnostic and treatment clinics o Routine Diagnostic Flexible cystoscopy Includes assisting specialist nurse/clinician with invasive surgical treatments (intra-detrusor Botulinum Toxin A Injection (Botox) and Urethral bulking (Bulkamid) under local anaesthetic o Urodynamic procedures o Outpatient Hysteroscopy (including Myosure) o Colposcopy o TWR (two week rule) clinics & Transvaginal Scan o Specialist Nurse Clinics (e.g. vaginal pessary, TWOC (trial without catheter) /catheter care, vulval dermatology; smear; fertility; pelvic pain) o General Gynaecology OP clinics Understand potential complications and risks of said procedures Understand processes in dealing with and reporting patient and equipment complications and incidences to the registered nurse/clinician Be able to identify patients needs following such procedures Undertake Venepuncture duties following completion of training and evidence of competency Provide reassurance to patient and ensure advocacy for the patient Ensure patients privacy and dignity is maintained at all times Communication Maintain good communication with patients prior to and throughout procedures.Verbal advice to patients regarding their procedure diagnostic and treatment should be giving by the registered nurse/specialist nurse at all times, refer all advice and questions to the registered nurses/specialist nursesAt all times, assist the trained nurses/ specialist nurses in both clinics which are/ may be taking place at the same timeAnswer the telephone in accordance to the Trusts Standards for Practice and Care in a timely and professional manner and refer all calls to the trained nurse in chargeCommunicate with patients and relatives in a courteous sensitive caring manner and refer to the nurse in charge as appropriateReport any complaints incidents concerns or near misses to the nurse in charge and complete online DatixReport to the nurse in charge any relevant changes observed in a patients conditionBe sensitive to the patient and their environment ensuring communication of a personal and or private nature is discreet and patient confidentiality is maintained at all timesBe aware of current hospital procedures on fire cardiac arrest and manual handling and to take appropriate actionEnsure confidentiality at all times Other Duties Be responsible for maintaining and promoting the tidiness and cleanliness of all patient areas including clinics /treatment rooms, store room, sluice and waiting area.Check equipment daily to make sure all equipment are in working order. Inform the appropriate personal /service department if not workingCheck clinic rooms are well stocked before clinics startTake responsibility on a rotational basis:Annual service of the medical equipment 6 monthly change of the smoke extractor filters Stock/supplies/stationary order using the current IT system / Oracle. Pathology stock swabs, cytology /histology/ urine specimen pots Hand hygiene audit Other shared and expected responsibilities: Photocopy and stock up stationary in clinics Daily stock clinics with consumables and instruments Order linen Put clean sterilised instruments away in their appropriate place Ensure the sluice is clean and safe and used instruments in correct storage boxes Check expiry dates on everything in use i.e. consumables, stocks/supplies/sterilised packs etc. Adhere to infection control policy and procedures demonstrating an understanding of universal precautions and good hand hygieneParticipate in clinical audits as required by the Trust Womens Health and Quality Assurance TeamUndertake as required collection and removal of laundry and rubbishUndertake the movement of specimens to pathology departmentUndertake movement of health recordsMeasure for the protection of themselves and the patientsAdhere to Trust Code of Conduct Follow safe working practices and to take reasonable Be aware of and contribute to the protection of vulnerable adults/individuals from abuse. Inform nurse in charge.Be aware of Health and Safety policy. Contribute to health safety and security of individuals and their environmentUndertake ordering of delegated supply items as directed by nurse in charge using current IT systemUndertake mandatory training as requiredParticipate in NVQ or equivalent programmes and relevant study days as requiredBe smart in appearance and wear the correct uniform in accordance with the Trust Uniform and Dress Code policiesDisplay name and ID badge at all times

Person Specification

EXPERIENCE & KNOWLEDGE

Essential

• Experience: oWorking in an outpatient diagnostic clinic setting
• Knowledge: of Trust vision and values and understanding of gynaecology/urogynaecology procedures

EXPERIENCE AND KNOWLEDGE

Essential

• Competency in support & assistance of all Outpatient Gynaecology/Urogynaecology diagnostic procedures and treatments oHigher competency in support and assistance of OP diagnostic flexible cystoscopy & surgical treatments
• Achieve competency to undertake venepuncture duties
• Basic IT skills

QUALIFICATION AND TRAINING

Essential

• Level 2 or equivalent English and Maths
• Recognised level 3 qualification
• Care Certificate achieved through NHS

Desirable

• Level 3 Health and Social Care qualification

Person Specification EXPERIENCE & KNOWLEDGE Essential Experience: oWorking in an outpatient diagnostic clinic setting Knowledge: of Trust vision and values and understanding of gynaecology/urogynaecology procedures EXPERIENCE AND KNOWLEDGE Essential Competency in support & assistance of all Outpatient Gynaecology/Urogynaecology diagnostic procedures and treatments oHigher competency in support and assistance of OP diagnostic flexible cystoscopy & surgical treatments Achieve competency to undertake venepuncture duties Basic IT skills QUALIFICATION AND TRAINING Essential Level 2 or equivalent English and Maths Recognised level 3 qualification Care Certificate achieved through NHS Desirable Level 3 Health and Social Care qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peter’s Hospitals NHS Foundation Trust

Guildford Road

Chertsey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peter’s Hospitals NHS Foundation Trust

Guildford Road

Chertsey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)