Job summary

The post holder will support the delivery of a high standard of care for patients attending the Breast Outpatient Clinic at Basildon Hospital. Working as part of the multidisciplinary team, they will assist with the planning and delivery of patient care, providing support to patients, relatives and carers throughout their clinic journey.

The post holder will contribute to the smooth running of breast clinics, supporting clinicians during procedures, undertaking delegated clinical duties following appropriate training and competency assessment, and ensuring patients are treated with dignity, respect and compassion at all times. They will also provide support to the Breast Open Access Follow-Up (OAFU/PSFU) service, assisting with the organisation and coordination of clinics and providing flexible cover across breast services to maintain continuity of care and effective clinic flow.

Administrative responsibilities include maintaining patient records, scanning documentation onto the Electronic Patient Record system, arranging appointments, monitoring investigation results and supporting patient pathways. The post holder will undertake clinical, clerical and general departmental duties, contributing to a safe, clean and well-organised environment.

The role also includes monitoring and ordering clinical and non-clinical stock to ensure adequate supplies are available to support the effective operation of the Breast Outpatient Clinic and the delivery of high-quality patient care.

Main duties of the job

To support the nursing and medical teams in delivering high-quality, holistic patient care within the clinic setting. The post holder will assist in the smooth running of clinics, helping to maintain a safe, clean and caring environment for patients and visitors. Duties include supporting clinicians during procedures following appropriate training and competency assessment, undertaking simple wound dressings using aseptic techniques, and assisting with patient care activities as delegated.

The role also includes a range of administrative responsibilities to ensure the effective coordination of patient pathways. This includes scanning and uploading documentation to the Electronic Patient Record (EPR) system, arranging appointments with Oncology and Surgical teams as required, and monitoring and chasing investigation results to support timely review and treatment. The post holder will work collaboratively with the wider multidisciplinary team, ensuring care is delivered efficiently and in line with Trust policies and procedures.

About us

The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a 'one workforce' cross system approach to the onboarding, induction, education, and experience of Healthcare Assistants.

Successful candidates to this role will be able to access the additional support provided by the HCA Academy following their induction with MSEFT. This includes development opportunities, pastoral support, staff rewards and access to HCA exclusive resources such as HCA App.