Job responsibilities

Please refer to the attached Job Description for full details of the main duties and responsibilities that the post holder is required to undertake.

Qualifications and Education

Essential

• 5 GCSE's at grade 4 or above, or equivalent qualification, including Maths and English
• Undergraduate degree or equivalent knowledge gained through relevant experience

Desirable

• Undergraduate degree or equivalent knowledge gained through relevant experience
• Service improvement qualification i.e. LEAN, KATA
• Medical Terminology qualification or equivalent knowledge gained through relevant experience

Knowledge and Training

Essential

• Advanced skills in the use of all packages within Microsoft Office i.e. excel & word
• Excellent presentation skills
• Sound knowledge of governance procedures including management of risks, raising concerns, confidentiality procedures & responding to complaints
• Evidence of contributing to enhancing team performance and leading on service improvements
• Knowledge of ordering processes and managing these within a department

Experience

Essential

• Experience of working in an Administrative role
• Experience of working in a busy environment working independently and exercising judgment and decision making skills
• Significant experience of leading a team & staff management
• Experience of dealing with the Public/Customer service experience
• Proven track record of problem solving
• Experience of dealing with and handling complaints appropriately and efficiently
• Ability to demonstrate advanced organisational and time management skills
• Previous experience of managing projects, leading a team through change
• Ability to work under pressure and deal with stressful situation
• Experience of appraising others and contributing to their learning and development
• Vision for developing service

Desirable

• Previous experience of working within a healthcare setting
• Experience of developing policies, Procedures and guidelines

Communication & Relationship Skills

Essential

• Approachable and reliable
• Committed to personal and team development
• Demonstrates care, compassion & Inclusion
• Team player and an excellent role model with the ability to inspire others
• Versatility/adaptability
• Confidentiality and tact necessary for dealing with people at all levels, and the most complex and sensitive information
• Confident to deal with people at all levels & challenge where necessary

Planning & Organisational Skills

Essential

• Able to prioritise tasks under pressure
• Excellent communication skills

Analytical & Judgement Skills

Essential

• Sound judgement under pressure and ability to meet tight deadlines
• Ability to negotiate and influence

Equality, Diversity, Inclusion and Trust Values

Essential

• Able to provide safe, caring, and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).