Job summary

Job Title: Referral and Reports Team Administrator

Contract: 1 year fixed term

Hours: 37.5 hours per week

Location: Sir John Kirk Close Surgery but may be required to work across Nexus Health Group

Closing Date: 25 November 2026

If you wish to apply please do so via this link

https://nexushealthgroup.nhs.uk/2025-application-form

CVs will not be accepted without an application form.

Our Referral Management Administrator ensure that the flow of referrals and reports coming in and out of Nexus is maintained to the required standard and to ensure patients are informed of any outcomes of their care as directed by the clinical team.

Main duties of the job

• To ensure that referrals received are processed in a timely manner according to the training given and within the appropriate time scale.

  Provide support to patients, practice staff and hospital/community trusts regarding referrals.

  To gain and utilise good knowledge of referral pathways

  Process requests for reports and/or copies of medical records

  To ensure that referrals received are processed in a timely manner and in accordance with the designated pathways, practice policies and processes within the appropriate timescales.

  To ensure that the information provided in the referral letter is accurately entered into the clinical system, with all attachments saved correctly.

About us

Nexus was formed in 2016 with the merging of established local practices in Southwark. We look after a practice population of more than 76,000 patients spread across our 8 sites. Our clinical approach is based on a foundation of clinical excellence, clinical leadership, and clinical governance shaped by the needs and challenges of our local population. We are a well recognised training organisation for future GPs and nurses. We are focused on the learning and development of our clinical and non-clinical staff.

We operate 8 GP Practice sites across north Southwark that are geographically close and well served by local transport hubs at London Bridge, Elephant & Castle and Canada Water. We share a single patient list but our patients are attached to a specific site and are looked after by local multidisciplinary teams which include GPs, Nurses, Physicians Assistants, Paramedics, ANPs and Pharmacists. Our site based teams are supported by Managers and local administration staff. Our GP Partners have overall clinical and administrative responsibility for Nexus Health Group and are supported by a Senior Management Team and centralised HR, IT, clinical administration functions

Nexus works closely with our local PCN and 2 of our GP Partners are PCN clinical directors.