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Posted 1 month(s) ago
Reference: WEBREC1000557
Job summary
As a Family Support Assistant Practitioner, you will work as part of our specialist Family Support Team to provide compassionate support and guidance to patients, families and carers.
Main duties of the job
As a Family Support Assistant Practitioner at Dorothy House Hospice Care, you'll play a key role within our Family Support Team, providing emotional and psychosocial support to people affected by life-limiting illness, grief and bereavement. You'll be the first point of contact for many individuals accessing our service, helping to identify their needs and ensure they receive the right support at the right time.
About us
Here at Dorothy House we provide compassionate care and support for people in our community with a life-limiting illness. Our focus is on quality of life, helping patients to live well and die well.
Details
Date posted
03 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time
Reference number
WEBREC1000557
Job locations
Winsley, Bradford-on-Avon BA15 2LE
Winsley
BA15 2LE
United Kingdom
Job description
Job responsibilities
FAMILY SUPPORT ASSISTANT PRACTITIONER | Band 4 | £28,392 - £31,157
Full Time - working 35 hours over 5 days per week (a job share would also be considered)
Location: Winsley, Wiltshire (with hybrid working agreed)
WHY THIS ROLE?
Are you passionate about supporting people through some of life's most difficult experiences? Do you have the compassion, emotional resilience and interpersonal skills to help patients, families, carers and bereaved individuals feel heard, supported and understood?
This rewarding role combines emotional support, care coordination, bereavement support and community engagement. Working alongside experienced professionals, you'll manage a small caseload, facilitate wellbeing and bereavement groups, support families throughout their hospice journey and help people build resilience during challenging times.
ABOUT THE BENEFITS
Dorothy House is an incredible place to work. Some of our benefits include:
As a Family Support Assistant Practitioner, you will work as part of our specialist Family Support Team to provide compassionate support and guidance to patients, families and carers. Your responsibilities will include:
ABOUT YOU
If you are a compassionate individual who enjoys supporting others and building meaningful relationships, you'll find this role incredibly rewarding both professionally and personally.
If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.
INTERVIEWS
Interviews for this role will be held at the beginning of September 2026.
Job description
Job responsibilities
FAMILY SUPPORT ASSISTANT PRACTITIONER | Band 4 | £28,392 - £31,157
Full Time - working 35 hours over 5 days per week (a job share would also be considered)
Location: Winsley, Wiltshire (with hybrid working agreed)
WHY THIS ROLE?
Are you passionate about supporting people through some of life's most difficult experiences? Do you have the compassion, emotional resilience and interpersonal skills to help patients, families, carers and bereaved individuals feel heard, supported and understood?
This rewarding role combines emotional support, care coordination, bereavement support and community engagement. Working alongside experienced professionals, you'll manage a small caseload, facilitate wellbeing and bereavement groups, support families throughout their hospice journey and help people build resilience during challenging times.
ABOUT THE BENEFITS
Dorothy House is an incredible place to work. Some of our benefits include:
As a Family Support Assistant Practitioner, you will work as part of our specialist Family Support Team to provide compassionate support and guidance to patients, families and carers. Your responsibilities will include:
ABOUT YOU
If you are a compassionate individual who enjoys supporting others and building meaningful relationships, you'll find this role incredibly rewarding both professionally and personally.
If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.
INTERVIEWS
Interviews for this role will be held at the beginning of September 2026.
Person Specification
Qualifications
Essential
- * Relevant qualification or equivalent experience in health, social care, counselling, mental health or a related field
Desirable
- * Experience providing person-centred support to patients, families, carers or vulnerable individuals
- * Experience undertaking assessments, triage, referrals or identifying support needs
- * Ability to identify, manage and appropriately escalate safeguarding, wellbeing or risk concerns
- * Able to work independently, maintain accurate records and collaborate effectively within multidisciplinary teams
Experience
Essential
- * Experience within hospice, palliative care, bereavement, family support or mental health services
- * Training or experience in counselling skills, bereavement support, group facilitation or trauma-informed practice
Person Specification
Qualifications
Essential
- * Relevant qualification or equivalent experience in health, social care, counselling, mental health or a related field
Desirable
- * Experience providing person-centred support to patients, families, carers or vulnerable individuals
- * Experience undertaking assessments, triage, referrals or identifying support needs
- * Ability to identify, manage and appropriately escalate safeguarding, wellbeing or risk concerns
- * Able to work independently, maintain accurate records and collaborate effectively within multidisciplinary teams
Experience
Essential
- * Experience within hospice, palliative care, bereavement, family support or mental health services
- * Training or experience in counselling skills, bereavement support, group facilitation or trauma-informed practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Dorothy House Hospice
Address
Winsley, Bradford-on-Avon BA15 2LE
Winsley
BA15 2LE
United Kingdom
Employer's website
Employer details
Employer name
Dorothy House Hospice
Address
Winsley, Bradford-on-Avon BA15 2LE
Winsley
BA15 2LE
United Kingdom