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Temporary Staffing Booking Coordinator
Royal Surrey NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 384-CR-EMF21075
Job summary
To deliver an efficient, professional, and high-quality temporary staffing service ensuring to provide a high quality and responsive service to Royal Surrey Trust and collaborative Trusts managers and employees, including compliance with required procedures, processes and standards.
Main duties of the job
To ensure the temporary staffing requirements are dealt with in a timely and cost effective manner by close liaison with the team, department managers and ward matrons, ensuring all flexible staffing requirements are documented as per Royal Surrey Trust and collaborative Trusts procedures and filled as appropriate via the rostering systems.
Be accountable and to act as the first point of contact for all temporary staff and assist with any queries that may arise, such as booking/cancelling their shifts, pay queries, system issues or general enquiries.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
Details
Date posted
06 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£29,812 to £32,715 a year pro rata per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
384-CR-EMF21075
Job locations
90 Priestly Road
Priestly Road
Guildford
GU2 7XY
United Kingdom
Job description
Job responsibilities
Inputting and manipulating data from more than one database. Organise data audits to provide assurance of information reported and make recommendations based on the audit findings. Provide training to trust staff, managers, Staff Bank members and colleagues on the Allocate booking systems (Optima, Employee Online, LOOP, Staff Direct and BankStaff) and any other temporary staffing systems, to ensure bookings are advertised in a timely manner to encourage high bank staff fill rates on shifts. Ensure all bookings/shifts are logged on the temporary staffing systems in a timely manner and in accordance with best practice. Follow the correct procedure for onboarding agency workers within the Trust, ensuring correct compliance checks are carried out and clear communication is given to the agencies and departments. Ensure all agency workers are working within the set rate caps, ensure the correct process is followed and a TWARF or MARF form is completed correctly.
Job description
Job responsibilities
Inputting and manipulating data from more than one database. Organise data audits to provide assurance of information reported and make recommendations based on the audit findings. Provide training to trust staff, managers, Staff Bank members and colleagues on the Allocate booking systems (Optima, Employee Online, LOOP, Staff Direct and BankStaff) and any other temporary staffing systems, to ensure bookings are advertised in a timely manner to encourage high bank staff fill rates on shifts. Ensure all bookings/shifts are logged on the temporary staffing systems in a timely manner and in accordance with best practice. Follow the correct procedure for onboarding agency workers within the Trust, ensuring correct compliance checks are carried out and clear communication is given to the agencies and departments. Ensure all agency workers are working within the set rate caps, ensure the correct process is followed and a TWARF or MARF form is completed correctly.
Person Specification
Qualifications
Essential
- Educated to A Level / NVQ Level 3 standard or equivalent knowledge gained through experience
Desirable
- CIPD Qualification
Knowledge and Experience
Essential
- Demonstrable previous general administration experience within a busy office environment
- Experience using e-bookings system
- Competent in Microsoft Office - Word, Outlook, Excel Spreadsheets, PowerPoint
Desirable
- Previous experience working within the NHS
Person Specification
Qualifications
Essential
- Educated to A Level / NVQ Level 3 standard or equivalent knowledge gained through experience
Desirable
- CIPD Qualification
Knowledge and Experience
Essential
- Demonstrable previous general administration experience within a busy office environment
- Experience using e-bookings system
- Competent in Microsoft Office - Word, Outlook, Excel Spreadsheets, PowerPoint
Desirable
- Previous experience working within the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
90 Priestly Road
Priestly Road
Guildford
GU2 7XY
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
90 Priestly Road
Priestly Road
Guildford
GU2 7XY
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)