Job summary

An exciting six months secondment opportunity has arisen in the Resource Scheduling Department.

The Resource SchedulingLeadis responsible forthe supervision of a team of local scheduling Senior Coordinators and Coordinators, ensuring the best possible resourcing decisions are taken for their area. The role requires the post holder to ensurebestfit allocation of shifts tooptimizeperformance, ensure effectiveutilizationof GRS (or equivalent rostering system), and provide advice and support on the future allocation of resources within Operations.

Key performanceobjectiveswill include the management of overtime, reductions in downtime, managementof abstraction levelsincluding a focus on annual leave and training requirements,and to create and support a positive working culture within the Resource Scheduling Department.The role will provide insight and support to the Heads of Service and Operational Managers in their area, giving assurance to all resourcing matters.

Main duties of the job

To contribute toregular team meetings to communicate updates and procedurechanges, as wellasdiscussingand resolving anyschedulingissues. Provide support,insightand assurance to the Heads of Service and Operational Managers in their area, attending meetings whererequired

Line managementresponsibilityofa cohort of colleagueswithin the Resource Scheduling Department, including managing performance, absences, appraisals and any other leadership or managementrequirements.

Provide daily direction and communication to theResource Scheduling Team so that staff requests are addressed ina timely, efficient, and knowledgeablemanner

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.