Job summary

Are you a highly motivated, organised, and flexible Receptionist/Administrator looking for a rewarding role in a busy healthcare environment? If so, we would love to hear from you.

We are seeking a full-time Receptionist to join our friendly, supportive, and dedicated team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service.

As the first point of contact for patients, visitors, and healthcare professionals, you will play a key role in creating a welcoming and professional experience for everyone who visits our health centre. You will be responsible for greeting patients, organising clinic diaries, handling telephone enquiries, providing administrative support and ensuring the smooth day-to-day running of the reception area.

*Potential Interview week commencing 31st August 2026*

Main duties of the job

Applicants must have good organisational skills, a range of office skills and experience in working in reception/administration. Excellent customer service skills are essential, as you will have both face to face and telephone contact with service users on a daily basis. Good written and verbal communication and interpersonal skills, a friendly approach and being enthusiastic are all required for this post. A knowledge of SystmOne would be an advantage but not essential as training will be provided.

A full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

In addition to the basic salary, this post attracts a High Cost Area Supplement of 5% of basic salary subject to a minimum payment of £1,192 per annum pro rata.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Caring, Pioneering and Inclusive in their work to help achieve the Trust vision.We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you