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Community Outreach Support Worker
Hertfordshire Partnership University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 367-CYP-10007-B
Job summary
Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.
Following a successful pilot project and the progression of the previous post-holder, we are looking to recruit a Community Support Worker for our Specialist Community CYPMHS team based in South Hertfordshire (Watford/Borehamwood base).
South CAMHS is a multi-disciplinary team providing mental health assessment and intervention to young people aged 0-18 presenting with complex mental health difficulties.
Our team consists of psychiatry, clinical psychology, systemic therapists, child psychotherapist, clinical social workers, nursing, CAMHS practitioners and support workers.
Main duties of the job
As part of this role you will be working closely with our care coordinators, psychiatry and our Clinical Nurse Specialist to support young people to engage with mental health services.
This role is both clinic based as well as involving significant outreach and community based support.
We are looking for an enthusiastic and dynamic individual who can work flexibly to support our young people.
It is essential for the candidate to have experience of working with individuals with mental health difficulties and an interest in working with young people in particular.
As part of this role, you will receive regular supervision and support and will have opportunities to further develop your skills.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Details
Date posted
10 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£29,812 to £32,715 a year per annum pro rota (Including HCAS)
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
367-CYP-10007-B
Job locations
Peace Children's Centre, Peace Prospect, Watford, WD17 3EW
Peace Prospect
Watford
WD17 3EW
United Kingdom
Job description
Job responsibilities
Job Responsibilities:
- To appraise the CYPMHS Nurse Specialist and MDT of the young persons progress and observations of changes in their mental health condition and ensure these changes are documented on the electronic record.
- To have a close working relationship with the CYPMHS Nurse Specialist and nominated care coordinators.
- To regularly meet with the supervisor and manager to ensure the post holder is supported to carry out the demands of the post
- To ensure that all care services provided are offered without prejudice regardless of age, creed, gender and ethnicity
- To be aware of diverse cultural and ethnic needs and facilitate appropriate support and care.
- To support clients with activities of daily living, support to attend school and appointments.
- To accompany the client getting to outpatient, GP and other appointments relevant to current health or social needs as part of the individuals care plan if agreed to do so.
Job description
Job responsibilities
Job Responsibilities:
- To appraise the CYPMHS Nurse Specialist and MDT of the young persons progress and observations of changes in their mental health condition and ensure these changes are documented on the electronic record.
- To have a close working relationship with the CYPMHS Nurse Specialist and nominated care coordinators.
- To regularly meet with the supervisor and manager to ensure the post holder is supported to carry out the demands of the post
- To ensure that all care services provided are offered without prejudice regardless of age, creed, gender and ethnicity
- To be aware of diverse cultural and ethnic needs and facilitate appropriate support and care.
- To support clients with activities of daily living, support to attend school and appointments.
- To accompany the client getting to outpatient, GP and other appointments relevant to current health or social needs as part of the individuals care plan if agreed to do so.
Person Specification
KNOWLEDGE, TRAINING, AND EXPERIENCE
Essential
- Good standard of education (to include Maths and English GCSE grade C or above or equivalent)
- Experience of working with children and young people with mental health conditions in either an acute or community setting
- Experience of working with children and young people with mental health conditions
- Experience of assisting in the assessment of CYP and implement agreed care plans
- Experience of working autonomously and using own initiative
- Ability to manage distressing and challenging situations
Desirable
- Trainee Nursing Associate qualification
- NVQ in Health and Social Care
COMMUNICATION SKILLS
Essential
- Excellent communication skills, verbally and in writing
- Ability to feedback and discuss cases within the multi-disciplinary team
- Excellent documentation of duties performed
- Ability to engage CYP and carers
ANALYTICAL SKILLS
Essential
- Good range of problem-solving skills
- Good range of gathering skills
- A positive approach to children and young people
- Fine attention to detail
Desirable
- Basic understanding of the legal framework for mental health care
Person Specification
KNOWLEDGE, TRAINING, AND EXPERIENCE
Essential
- Good standard of education (to include Maths and English GCSE grade C or above or equivalent)
- Experience of working with children and young people with mental health conditions in either an acute or community setting
- Experience of working with children and young people with mental health conditions
- Experience of assisting in the assessment of CYP and implement agreed care plans
- Experience of working autonomously and using own initiative
- Ability to manage distressing and challenging situations
Desirable
- Trainee Nursing Associate qualification
- NVQ in Health and Social Care
COMMUNICATION SKILLS
Essential
- Excellent communication skills, verbally and in writing
- Ability to feedback and discuss cases within the multi-disciplinary team
- Excellent documentation of duties performed
- Ability to engage CYP and carers
ANALYTICAL SKILLS
Essential
- Good range of problem-solving skills
- Good range of gathering skills
- A positive approach to children and young people
- Fine attention to detail
Desirable
- Basic understanding of the legal framework for mental health care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Peace Children's Centre, Peace Prospect, Watford, WD17 3EW
Peace Prospect
Watford
WD17 3EW
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Peace Children's Centre, Peace Prospect, Watford, WD17 3EW
Peace Prospect
Watford
WD17 3EW
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)