Job summary
We have an exciting opportunity for a Business Support Administrator to support the West of England Specialist Gender Identity Clinic (WESGIC). Are you a team player who likes a challenge? Have you got the skills to support our busy, interesting professional team? If so this role may be right for you so why not apply and become part of our friendly service.
Main duties of the job
This role is interesting and varied; from generating letters, taking phone calls from clients and external providers, providing admin support in team meetings, processing referrals, uploading and updating patient records and any ad hoc duties.
We are looking to recruit somebody who has:
Efficient manner
Friendly, approachable and able to build positive relationships
Strong organisation, interpersonal and communication skills
Strong initiative and adaptability
Able to cope with unexpected changes in routine
Motivated with good attention to detail
Able to work independently and as part of a team
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Please see attached Job Description and Person Specification which will provide further information on this role.
Person Specification
Qualifications
Essential
- RSA 3 Word Processing or equivalent level of experience in practice.
- NVQ3 in administration or equivalent level administrative knowledge and experience
- GCSE English or equivalent
- Evidence of continuing professional and personal development
Desirable
- Shorthand or Speedwriting
- ECDL (European Computer Driving Licence).
Experience
Essential
- Excellent organisational skills.
- Ability to prioritise workload and adapt to change when required
- Previous experience of working within an administrative or secretarial team
- Experience of dealing with confidential and complex information
- Previous experience of working in a Healthcare or Social Care administrative setting
Desirable
- Ability to take accurate formal and informal minutes
- Demonstrate good numeracy and literacy skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Devon Partnership NHS Trust
Address
The West of England Specialist Gender Identity Clinic
The Laurels, 11 - 15 Dix's Field
Exeter
Devon
EX1 1QA