Job summary
This
is great opportunity to join our dedicated Business team within Navigo
Corporate Services on an 18 month fixed term or secondment basis. The role supports business units across
clinical and non-clinical service areas, liaising with service area leads to
drive service improvement, and provides efficient and effective support
services in respect of business development
There
is also the opportunity for a candidate to be recruited into this role as a developmental
opportunity on a Band 5 working alongside the existing Business Development
team to understand the processes and approaches to business support at Navigo,
and to work with the team to develop the skills necessary to become a
successful business development manager. Working across a full range of all age
service areas, projects and stakeholders, you will become familiar with all
aspects of the business development role working independently and as part of
the team. You will be increasingly expected to work independently.
Main duties of the job
The role will provide business development and project
management support throughout Navigo
This will include:
- Supporting colleagues across Navigo and NEL partners with
the development of ideas/innovations aimed at improving service delivery
- Supporting the development of business cases
- Developing delivery plans with key partners within services
- Playing a key role in the successful implementation of
service transformation
- Co-ordinating the engagement of key stakeholders, including
service users and carers to ensure proposals and co-produced
- Writing tenders with colleagues and seeking out grant
funding and tendering opportunities
- Providing high quality project management support
- Supporting the development and delivery of Navigo trading
arms
- Providing regular project updates across various forums
- Using complex spreadsheets and databases to record all
related activities
About us
Hello!
We are Navigo. We look after North East Lincolnshire mental health and well-being. We are an award-winning social enterprise that
provides mental health services to the NHS and beyond.
The whole basis of our work is
to deliver services that we would be happy for our own family to use.
We offer a range of mental
health services, including acute and community facilities as well as specialist
support such as outstanding older adults inpatient services, rehabilitation
and recovery community mental health and an outstanding specialist eating
disorder facility.
Ranked as one of the top UK
companies to work for, we featured in the Best Companies top 100 large company
list and were named sixth best health and social care company 2023.
As a social enterprise, we do
things a little bit differently and have also developed income-generating commercially
viable businesses that provide training, education and employment opportunities
including Grimsby Garden Centre and two cafes.
Working at Navigo is not like
working anywhere else. Lots of places say that, but we really mean it.
We like to work with
forward-thinking people who want to make a difference.
Come join us!
Job description
Job responsibilities
Role responsibilities:
* Supporting the team to provide efficient and effective
support services in respect of business development and project management. For
example, devising and implementing systems to support the development and
ongoing business of the organisation; delivery of business growth-based
projects; market research/scoping and service operationalisation..
Supporting colleagues across Navigo and NEL partners with
the development of ideas/innovations aimed at improving service delivery across
all ages, including supporting the
preparation of business cases and supporting delivery plans. Investigating opportunities for development
of such new business areas and assess associated risks of potential
ventures.
Supporting transformational change across operational
service areas, requiring engagement with wider stakeholders at a Place level
including Childrens Social Care, health providers, education, Primary Care
Networks, Local Authority, Integrated Care Board, NELC, HCP, the Voluntary and
Community sector, service users and carers.
Undertaking Horizon Scanning exercises, ensuring details of
potential new/existing opportunities are clearly disseminated across the
organisation. This may include working closely with Navigo's Communications and
Marketing Team to undertake marketing, research, event promotion, awareness
raising and networking opportunities.
Providing periodic updates to the Membership Board and other
forums.
Work collaboratively with the Senior Corporate Affairs
Manager of Navigo to develop and nurture relationships with potential partners,
including within the third and corporate sectors.
Ensure service user, community membership and experts
by experience are actively engaged in all projects and service developments
Person Specification
Experience
Essential
- Experience of working within a large complex organisation.
- Proven track record of successful project support
- Knowledge of maintaining setting up administration and filing systems
- Knowledge of health and safety issues in a complex environment and the implications of poor compliance
Desirable
- Proven track record of successful tender production support
- Proven track record of achieving targets for generating income through commercial products and services
- Proven track record of success with attaining grants, tenders and awards
- Attained Health & Safety qualification to at least IOSH
- Has an evidence Portfolio
Qualifications
Essential
- Evidence of a sound educational background including Maths and English
- RSA III Typing and Word Processing or skills to equivalent standard
- Advanced IT qualification or in depth experience of using Microsoft Office or equivalent experience.
Desirable
- Management Qualification to Level 4 or above or equivalent experience
- Attained recognised business administration/secretarial qualifications
- Certificate in Capital Investment Planning (Return on Investment)
- Project Management Qualification or experience of providing project officer support to projects/programmes of work
Skills & Attributes
Essential
- Excellent communicator, both in writing and verbally
- Ability to build and develop effective relationships with partners and customers
- Personal organisation and team-working skills, to manage the workload and ensure the production of high quality work, and manage and prioritise a varied workload to meet agreed deadlines.
- Problem solving skills
- Ability to delegate as required
- Ability to produce formal minutes of a high standard
- Ability to produce complex spreadsheets and databases
- Ability to organise and deliver projects
- Highly accurate with a strong attention to detail when handling information.
Desirable
- Previous experience of applying for external funding
- Previous experience of delivering projects
Other requirements
Essential
- KNOWLEDGE AND UNDERSTADING
- Full understanding of the Data Protection Act and GDPR
- Full understanding and respect for confidentiality
- OTHER REQUIREMENTS
- Flexible approach to duties
- Positive attitude to change
- Professional appearance
- Willing to attend further training courses (as and when required)
- Ability to travel between sites within the local area
- Pragmatic and solution-oriented.
- Committed to high standards and continuous improvement.
- Self-motivation, enthusiasm and results-focus.
Desirable
- Knowledge and understanding of Market Research, Business Law,
- Demonstrate the principles of partnership working
- Understands the needs of people with mental health illness and demonstrates a belief in empowerment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Navigo Health and Social Care CIC
Address
Navigo House
Various locations across NEL / Remote Working
Grimsby
DN32 0QE